Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Business Hours
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closed
Mon
8:30 AM to 5 PM
Tues
8:30 AM to 5 PM
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Reviews from Web
Anthony answered our questions and concerns. You can tell he is very knowledgeable.
Reply from Anthony D'iorio
August 24th, 2025 01:14 PM
Luis, thank you for your kind words. I'm glad I could address your questions and concerns effectively. Sharing my knowledge to help clients feel comfortable and informed is important to me. If you have any more questions or need assistance...
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Anthony and his team made the process so easy. They kept us updated, answered questions right away, and moved everything along quickly from pre-approval to closing. We’re grateful and highly recommend them!
Reply from Anthony D'iorio
August 24th, 2025 12:40 PM
Jacqueline, it's wonderful to hear that you found the process easy and efficient. Keeping you informed and answering your questions promptly is always a priority for me. I'm glad everything moved swiftly from pre-approval to closing. Thank...
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Timely communication and accurate information
Reply from Jeffery Brooks
August 21st, 2025 10:57 AM
Srikar, I'm delighted to know that you appreciated the timely communication and accurate information throughout the process. Keeping everything straightforward and efficient is always my priority. If you ever have more questions or need further...
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Process was smooth
Reply from Jeffery Brooks
August 20th, 2025 01:37 PM
I'm pleased to hear that you found the process smooth, Sai. Ensuring a seamless experience is always my goal, and it's great to know it went well for you. If there's anything else you need or any questions arise, feel free to reach out.
This is our second mortgage we have used Craig for. We always have such a pleasant experience with him. Couldn't recommend him enough.
Reply from Craig B. Nichols
August 18th, 2025 02:56 PM
Thank you Mrs. Cortes, I was happy and honored to help you guys buy this new home! I hope you enjoy it for many years to come!
Mr. D’Iorio’s communication and professionalism on this file were unacceptable.He sent the following email addressed to my clients, copying them, myself, and multiple other parties:“Sean and Blake, I want to apologize that you are caught in...
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Reply from Anthony D'iorio
August 17th, 2025 05:30 PM
Wendy, I appreciate you taking the time to share this detailed feedback. I apologize for the challenges and frustrations you faced during this transaction. Clear and respectful communication is something I aim to uphold, and I'm sorry for any...
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The team was always responsive to communication, it never felt difficult to get ahold of someone.
Reply from Anthony D'iorio
August 16th, 2025 07:16 PM
Blake, I'm grateful for your positive feedback. It's crucial for me to ensure communication remains open and accessible at all times. If you ever have more questions or need further assistance, please don't hesitate to contact me. Thank you...
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Made the Proccess very easy and stress free!
Reply from Anthony D'iorio
August 15th, 2025 04:47 PM
I'm really glad to hear that your experience was easy and stress-free, Chaz! It's important to me to ensure the process is as smooth as possible for you. If there's anything more I can assist with in the future, please feel free to reach out....
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This was our family's first time buying a home and Craig was always there if I had any questions or there was something I didn't completely understand. Craig was fantastic in communicating with us throughout the entire time and overall from...
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Reply from Craig B. Nichols
August 4th, 2025 12:58 PM
Heather, I'm so glad to hear that your family's first home-buying experience was wonderful and that I could be there for any questions or clarifications along the way. It's important to me that communication is clear and consistent throughout...
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The communication between us and answering all the questions that we had.
Reply from Craig B. Nichols
August 1st, 2025 06:50 PM
Jonathan, I'm really pleased to know that the communication and addressing your questions met your expectations. It's important to me that you felt well-informed and supported throughout the process. Thank you for sharing your experience! I...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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