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Robert Jones - Loan Officer | NMLS# 301181 in Allen, TX

Robert Jones

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Loan Officer | NMLS# 301181

4.97
(43)
Company Logo
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture...... Show More
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Overall Ratings
4.97
(43)
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Reviews from Web
  • 5.0
    Encompass
    J
    Jensen A J
    Heath, TX
    Posted on June 19th, 2026 06:51 AM
    If you're looking for a mortgage lender who actually communicates and doesn’t just treat you like a transaction, call Robert. We expected buying our first home to be incredibly overwhelming, but working with him made the whole financing side...
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    Reply from Robert Jones
    June 22nd, 2026 01:03 PM
    Jensen, I'm grateful for your thoughtful words. It's good to know that I could make the financing process seamless and support you through your first home purchase. I'm always here to ensure you feel informed and comfortable with your decisions....
    read more
  • 5.0
    Encompass
    H
    Harry T B
    Heath, TX
    Posted on June 19th, 2026 06:42 AM
    Working with Robert made buying our first house an absolute joy. From start to finish, he was outstanding, clear communication, deep knowledge, and such a kind and supportive approach. He went above and beyond to guide us through every part...
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    Reply from Robert Jones
    June 22nd, 2026 05:49 PM
    Harry, I'm happy to hear that your home-buying experience was such a positive one. It's nice to know that my communication and support helped make the process smooth for you. Thank you for your kind recommendation, and I’m glad I could assist...
    read more
  • 5.0
    Encompass
    C
    Carmen E
    Heath, TX
    Posted on June 15th, 2026 12:22 PM
    Robert is the ultimate professional handling everything behind the scenes. Always ahead of the game!!
    Reply from Robert Jones
    June 18th, 2026 02:09 PM
    It was great working with you Carmen and I really appreciate all of the help you provided the Buyers and the Seller with coordinating the inspections and minor repairs. Love your energy!!
  • 5.0
    Encompass
    D
    Destiny S
    Hughes Springs, TX
    Posted on June 12th, 2026 12:42 PM
    We had an excellent experience working with Robert throughout our loan process. From the very beginning, he was knowledgeable, responsive, and incredibly patient in answering all of our questions. Robert truly went above and beyond to ensure...
    read more
    Reply from Robert Jones
    June 13th, 2026 12:57 PM
    Congratulations Destiny on your new home! It was a pleasure working with you on your One Time Close construction loan. Everything went very smoothly and stayed on schedule . Enjoy your new home!
  • 4.83
    Encompass
    J
    Jessica L D
    Weatherford, TX
    Posted on June 9th, 2026 01:52 PM
    Very on top of things
    Reply from Robert Jones
    June 18th, 2026 02:11 PM
    Congratulations on your new home Jessica!! It was a pleasure serving you and Rob. Thank you both for your service to our Country. Have a great day.
  • 5.0
    Encompass
    C
    Chernika P G
    Plano, TX
    Posted on April 11th, 2026 11:08 PM
    This is my first time purchase and he made it super easy every step of the way
    Reply from Robert Jones
    April 15th, 2026 12:50 PM
    I'm pleased to hear that your first home purchase went smoothly, Chernika. It's great to know that I could make the process easy for you. If you have any more questions or need assistance down the road, feel free to reach out.
  • 5.0
    Encompass
    M
    Michael E G
    Plano, TX
    Posted on April 6th, 2026 02:54 PM
    Robert was always there to guide us throughout the entire process. we couldn't have got this across the finish line without his help and experience.
    Reply from Robert Jones
    April 9th, 2026 02:55 PM
    It's wonderful to hear that my guidance made a difference for you and your family, Michael. I’m glad I could support you through the process. If there’s anything else I can help you with, please don’t hesitate to reach out.
  • 5.0
    Encompass
    W
    William A D
    Coppell, TX
    Posted on November 26th, 2025 02:11 PM
    Robert is great!
    Reply from Robert Jones
    December 1st, 2025 03:07 PM
    Thank you for your kind words, William. I'm pleased to know that you had a positive experience. Please feel free to reach out if there's anything more I can do for you.
  • 5.0
    Encompass
    E
    Eric E
    Scroggins, TX
    Posted on September 24th, 2025 06:56 PM
    Great experience! Very informative and knowledgeable . I'll be a repeat customer and refer friends for sure!!
    Reply from Robert Jones
    September 27th, 2025 06:57 PM
    I'm really glad to hear you had a positive experience, Eric. It's great to know that you found the information I provided helpful. I look forward to assisting you again in the future and appreciate your confidence in referring your friends....
    read more
  • 5.0
    Encompass
    D
    Daniel W
    Leonard, TX
    Posted on December 8th, 2024 09:18 PM
    Everything was great from top to bottom
    Reply from Robert Jones
    December 9th, 2024 06:11 PM
    Congratulations on your new home Daniel! It was a pleasure working with you.
  • 10 of 43
    About
    Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    Residential mortgages
    Mortgage Lending
    FHA Loans
    VA Loans
    Government Loans
    Purchase Loans
    Refinance Loans
    First Time Homebuyer Loans
    View All
    128
    /850
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    Time Zone

    Central Standard Time (CST)
    Licenses
    • NMLS 301181
    Hobbies
    • I enjoy golf, all types of fishing, cooking, cars, working in the yard and family time.
    Disclaimer

    Equal Housing Opportunity

    An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.