Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
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closed
Mon
8:30 AM to 5 PM
Tues
8:30 AM to 5 PM
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Reviews from Web
very honest and respectful ! very great communication and very smooth process
Reply from Craig B. Nichols
October 1st, 2026 01:53 PM
Thank you Mrs. Arroyo, it was my great pleasure helping you guys get into your beautiful new home!!
Quick, upfront, and honest answers. Craig was very helpful and understanding!
Reply from Craig B. Nichols
September 30th, 2026 05:52 PM
Thank you Mrs. Werbiski, it was a true pleasure working with you and your husband to get you guys into your beautiful new home!!
We have been so blessed to have Craig as our lender he has made this process for us so easy. He was always honest and very respectful. As first time home buyers we were so scared starting this process but Craig guided us in the right path and...
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Reply from Craig B. Nichols
September 29th, 2026 01:34 PM
Sitlali, I'm grateful to hear that your experience as first-time home buyers was made easier with my guidance. At Highlands Residential Mortgage, Ltd., it's important to me to provide honest and respectful service. Thank you for your kind recommendation;...
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I cannot say enough great things about Jeffery and his teammate Robert. From the very beginning, they went above and beyond to help my wife and me through the home loan process. Although our credit situation was not ideal, Jeffery worked tirelessly...
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Jeff did an incredible job getting us approved for our loan. He went above and beyond helping us and communicating with us through every step of the process. My husband and I were incredibly impressed with his level of commitment and earnestness...
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Reply from Jeffery Brooks
September 29th, 2026 04:26 PM
Emily, I'm so glad to hear that you and your husband had such a positive experience with me during your loan approval process. Your kind words about my commitment and the service from my team at Highlands Residential Mortgage, Ltd. mean a lot...
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My wife and I recently purchased our first home in Anna, TX. We had an amazing experience working with Jeff Brooks and his team. He made the process extremely easy and straightforward. Jeff kept us updated throughout the entire process and...
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Reply from Jeffery Brooks
September 29th, 2026 02:59 PM
Pedro, I'm pleased to hear that you and your wife had a great experience purchasing your first home with my assistance. At Highlands Residential Mortgage, Ltd., we strive to make the process as easy and straightforward as possible. Thank you...
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Jeff was very attentive and patient with my clients throughout their build process. They spoke highly of him, and I appreciate his communication with me as well.
Reply from Jeffery Brooks
September 28th, 2026 03:22 PM
Alycia, I'm grateful to hear that your clients had a positive experience with me during their build process. At Highlands Residential Mortgage, Ltd., effective communication and attentiveness are key priorities, and I'm pleased that you found...
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Craig was awesome!
Reply from Craig B. Nichols
September 23rd, 2026 04:46 PM
Thank you my friend, it was a true pleasure working with you and Adriana to purchase this BEAUTIFUL new home!! I hope you guys enjoy it from many years to come!
A special thank you to Jeff Brooks for going above and beyond. Thanks for being readily available to answer questions and keeping the lines of communication open. This was absolutely the best home-buying experience! The entire mortgage team...
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Reply from Jeffery Brooks
September 25th, 2026 03:22 PM
LaQueita, I'm truly grateful for your kind words and am glad that I could be part of your home-buying journey. At Highlands Residential Mortgage, Ltd., we strive to make the process smooth and efficient, and it's rewarding to hear that our...
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The speed, the online interface for documentation, the videos, and the quick responses from the team.
Reply from Craig B. Nichols
September 21st, 2026 03:50 PM
Thank you Mr. Werbisksi, it was a pleasure getting you into your beautiful new home!!
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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