Allen, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Reviews from Web
Jeff was great
⭐️⭐️⭐️⭐️⭐️
Reply from Craig B. Nichols
July 11th, 2026 09:41 PM
TeamWork makes the dream work!!! Onto our next client together 😀
Extremely friendly , and very informative. loved the customer service
Reply from Jeffery Brooks
July 9th, 2026 06:06 PM
Flor, I'm pleased to hear that you found the customer service friendly and informative. Your positive feedback means a lot to me. If you have any more questions or need assistance, I'm here to help!
Great to work with
Reply from Craig B. Nichols
July 2nd, 2026 04:50 PM
Thank you, Mr. Longfellow, I was honored to work with you and Macie and to buy this great new lake house home!! I hope you guys enjoy it for many years to come!
Had good advice for my buyer & always responded quickly to either of us. A really great lender experience!
Reply from Craig B. Nichols
July 1st, 2026 02:07 PM
Thank you Valerie Manley, it was a pleasure working with you and Jennifer, to get her into this beautiful new home and start her next chapter! I look forward to our next loan together!
Best service , very helpful
Reply from Craig B. Nichols
June 29th, 2026 01:05 PM
Thank you Mrs. Kandel, I was happy to help you guys on your purchase journey and buy this beautiful new family home!!
Everything
Reply from Craig B. Nichols
June 27th, 2026 09:08 PM
Thank you Mr. Kandel, it was a pleasure getting you and your wife into this beautiful home and I hope you guys enjoy it for many years to come!
Through every step of this process I felt that I had a friend supporting me as a first time homebuyer. Jeff's efficiency , professionalism and caring manner are a perfect combination for this stressful undertaking. Highly recommend!
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Reply from Jeffery Brooks
June 29th, 2026 06:56 PM
Theresa, I'm grateful for your kind words and happy to hear that you felt supported throughout the process. It's wonderful to know that my efficiency and professionalism made a positive impact on your first homebuying experience. Thank you...
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Craig communicated each step of the way and guided my clients to a successful on time closing with no hiccups on the mortgage end. They were first time buyers with absolutely no kwnowledge of the mortgage process and Craig made it smooth and...
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Reply from Craig B. Nichols
June 25th, 2026 06:17 PM
Liz, I'm grateful for your kind words and for trusting me to guide your clients through the mortgage process. It's wonderful to hear that their experience was smooth and successful. I look forward to continuing our collaboration and assisting...
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You were awesome! Thank you for helping us through this process, I know our situation was a bit complicated. Can't thank you enough for helping us pin down our dream home
Reply from Jeffery Brooks
June 23rd, 2026 04:42 PM
Hina, I'm thankful for your kind words and am pleased that I could assist you in securing your dream home. It's great to know that I could help navigate the complexities of your situation. If you ever need anything else, feel free to reach...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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