Experience.com
Allen's Cover Image
Allen in Allen, TX

Allen, Allen, TX

A Higher Standard of Lending

Allen, TX
4.88
(1,615)
Company Logo
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture...... Show More
Company Logo
Location & Business Hours
Business Hours
Mon
8:30 AM to 5 PM
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Overall Ratings
4.88
(1,615)
Filter by Date
Range
Filter by Rating
Reviews from Web
  • H
    Hina K
    Frisco, TX
    Posted on June 20th, 2026 04:41 PM
    You were awesome! Thank you for helping us through this process, I know our situation was a bit complicated. Can't thank you enough for helping us pin down our dream home
    Reply from Jeffery Brooks
    June 23rd, 2026 04:42 PM
    Hina, I'm thankful for your kind words and am pleased that I could assist you in securing your dream home. It's great to know that I could help navigate the complexities of your situation. If you ever need anything else, feel free to reach...
    read more
  • J
    Jensen A J
    Heath, TX
    Posted on June 19th, 2026 06:51 AM
    If you're looking for a mortgage lender who actually communicates and doesn’t just treat you like a transaction, call Robert. We expected buying our first home to be incredibly overwhelming, but working with him made the whole financing side...
    read more
    Reply from Robert Jones
    June 22nd, 2026 01:03 PM
    Jensen, I'm grateful for your thoughtful words. It's good to know that I could make the financing process seamless and support you through your first home purchase. I'm always here to ensure you feel informed and comfortable with your decisions....
    read more
  • H
    Harry T B
    Heath, TX
    Posted on June 19th, 2026 06:42 AM
    Working with Robert made buying our first house an absolute joy. From start to finish, he was outstanding, clear communication, deep knowledge, and such a kind and supportive approach. He went above and beyond to guide us through every part...
    read more
    Reply from Robert Jones
    June 22nd, 2026 05:49 PM
    Harry, I'm happy to hear that your home-buying experience was such a positive one. It's nice to know that my communication and support helped make the process smooth for you. Thank you for your kind recommendation, and I’m glad I could assist...
    read more
  • A
    Angela S
    Arp, TX
    Posted on June 15th, 2026 03:38 PM
    He was great to work with, answered all my questions quickly. He was able to get us closed 2 weeks early! Highly recommend!
    Reply from Craig B. Nichols
    June 15th, 2026 03:41 PM
    Thank you Angie, always a pleasure working with you and your clients! I look forward to many more together!!
  • L
    Logan W M
    Hawkins, TX
    Posted on June 15th, 2026 01:31 PM
    Quick and easy process
    Reply from Craig B. Nichols
    June 15th, 2026 01:34 PM
    Thank you Mr. Minick, I hope you and Katlyn enjoy your beautiful new home for many years to come!!!
  • C
    Carmen E
    Heath, TX
    Posted on June 15th, 2026 12:22 PM
    Robert is the ultimate professional handling everything behind the scenes. Always ahead of the game!!
    Reply from Robert Jones
    June 18th, 2026 02:09 PM
    It was great working with you Carmen and I really appreciate all of the help you provided the Buyers and the Seller with coordinating the inspections and minor repairs. Love your energy!!
  • A
    Abel J F
    Arp, TX
    Posted on June 15th, 2026 11:47 AM
    The constant communication, always great with responding to any question. made everything simple and just an overall smooth experience.
    Reply from Craig B. Nichols
    June 15th, 2026 01:28 PM
    Abel, I'm grateful for your feedback about the communication and smooth experience. It's important to me that everything felt simple and seamless for you. Thank you for sharing your experience!
  • R
    Richard E B
    Conroe, TX
    Posted on June 13th, 2026 11:38 AM
    i want to say thank you too you and your team. This is the third real estate deal we've completed together in the last three years and I can honestly say your the best I've seen in the business at get loans completed quickly. I would recommend...
    read more
    Reply from Craig B. Nichols
    June 13th, 2026 08:10 PM
    Richard and Sherri, I appreciate your continued trust and support over the years. It's great to hear that you're satisfied with how quickly I complete loans. Thank you for your recommendation, and I'm looking forward to working together on...
    read more
  • D
    Destiny S
    Hughes Springs, TX
    Posted on June 12th, 2026 12:42 PM
    We had an excellent experience working with Robert throughout our loan process. From the very beginning, he was knowledgeable, responsive, and incredibly patient in answering all of our questions. Robert truly went above and beyond to ensure...
    read more
    Reply from Robert Jones
    June 13th, 2026 12:57 PM
    Congratulations Destiny on your new home! It was a pleasure working with you on your One Time Close construction loan. Everything went very smoothly and stayed on schedule . Enjoy your new home!
  • D
    David W
    Conroe, TX
    Posted on June 9th, 2026 05:33 PM
    Usually when my clients say they want to use their lender I have had issues getting the client to the table on time! Craig not only was able to meet the contract deadline he was able to close early. Craig will be on my shortlist of preferred...
    read more
    Reply from Craig B. Nichols
    June 9th, 2026 06:09 PM
    Thank you David, I would be honored to help your future clients in any way I can! AT HRM we love to make dreams of homeownership a reality, one family at a time!
  • 10 of 1615
    About
    Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do. We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer

    Equal Housing Opportunity

    An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.
    0 Professionals at Allen
    Filters