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Allen in Allen, TX

Allen, Allen, TX

A Higher Standard of Lending

Allen, TX
4.88
(1,624)
Company Logo
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Overall Ratings
4.88
(1,624)
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Reviews from Web
  • S
    Scott K B
    Justin, TX
    Posted on July 16th, 2026 04:37 PM
    Jeff was great
  • A
    Amanda F
    Bullard, TX
    Posted on July 11th, 2026 11:30 AM
    ⭐️⭐️⭐️⭐️⭐️
    Reply from Craig B. Nichols
    July 11th, 2026 09:41 PM
    TeamWork makes the dream work!!! Onto our next client together 😀
  • F
    Flor S J
    Crowley, TX
    Posted on July 6th, 2026 12:13 AM
    Extremely friendly , and very informative. loved the customer service
    Reply from Jeffery Brooks
    July 9th, 2026 06:06 PM
    Flor, I'm pleased to hear that you found the customer service friendly and informative. Your positive feedback means a lot to me. If you have any more questions or need assistance, I'm here to help!
  • J
    James D L
    Chandler, TX
    Posted on July 2nd, 2026 04:26 PM
    Great to work with
    Reply from Craig B. Nichols
    July 2nd, 2026 04:50 PM
    Thank you, Mr. Longfellow, I was honored to work with you and Macie and to buy this great new lake house home!! I hope you guys enjoy it for many years to come!
  • V
    Valerie M
    Gilmer, TX
    Posted on July 1st, 2026 12:05 PM
    Had good advice for my buyer & always responded quickly to either of us. A really great lender experience!
    Reply from Craig B. Nichols
    July 1st, 2026 02:07 PM
    Thank you Valerie Manley, it was a pleasure working with you and Jennifer, to get her into this beautiful new home and start her next chapter! I look forward to our next loan together!
  • Y
    Yamuna A K
    Bullard, TX
    Posted on June 28th, 2026 07:31 PM
    Best service , very helpful
    Reply from Craig B. Nichols
    June 29th, 2026 01:05 PM
    Thank you Mrs. Kandel, I was happy to help you guys on your purchase journey and buy this beautiful new family home!!
  • S
    Saurav K
    Bullard, TX
    Posted on June 27th, 2026 03:33 AM
    Everything
    Reply from Craig B. Nichols
    June 27th, 2026 09:08 PM
    Thank you Mr. Kandel, it was a pleasure getting you and your wife into this beautiful home and I hope you guys enjoy it for many years to come!
  • T
    Theresa C
    Charlotte, NC
    Posted on June 26th, 2026 10:08 AM
    Through every step of this process I felt that I had a friend supporting me as a first time homebuyer. Jeff's efficiency , professionalism and caring manner are a perfect combination for this stressful undertaking. Highly recommend!
    read more
    Reply from Jeffery Brooks
    June 29th, 2026 06:56 PM
    Theresa, I'm grateful for your kind words and happy to hear that you felt supported throughout the process. It's wonderful to know that my efficiency and professionalism made a positive impact on your first homebuying experience. Thank you...
    read more
  • L
    Liz S
    Bullard, TX
    Posted on June 25th, 2026 05:26 PM
    Craig communicated each step of the way and guided my clients to a successful on time closing with no hiccups on the mortgage end. They were first time buyers with absolutely no kwnowledge of the mortgage process and Craig made it smooth and...
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    Reply from Craig B. Nichols
    June 25th, 2026 06:17 PM
    Liz, I'm grateful for your kind words and for trusting me to guide your clients through the mortgage process. It's wonderful to hear that their experience was smooth and successful. I look forward to continuing our collaboration and assisting...
    read more
  • H
    Hina K
    Frisco, TX
    Posted on June 20th, 2026 04:41 PM
    You were awesome! Thank you for helping us through this process, I know our situation was a bit complicated. Can't thank you enough for helping us pin down our dream home
    Reply from Jeffery Brooks
    June 23rd, 2026 04:42 PM
    Hina, I'm thankful for your kind words and am pleased that I could assist you in securing your dream home. It's great to know that I could help navigate the complexities of your situation. If you ever need anything else, feel free to reach...
    read more
  • 10 of 1624
    About
    Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do. We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer

    Equal Housing Opportunity

    An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.