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Nancy Cady, Ruoff Mortgage - Senior Loan Officer | NMLS# 234681 | Ruoff Mortgage NMLS# 141868 in Fort Wayne, IN
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Nancy Cady, Ruoff Mortgage

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Senior Loan Officer | NMLS# 234681 | Ruoff Mortgag...

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Additional Licenses: NMLS# 234681 | OH - MLO.050583.001. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a... Show More
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Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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5 Star
97%
4 Star
2%
3 Star
1%
2 Star
0%
1 Star
0%
Reviews from Web
  • Encompass
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    Jennifer K
    Fort Wayne, IN
    Posted on April 14th, 2026 03:11 PM
    Nancy has always done a great job. It is why we have come back to Ruoff every time we have purchased or refinanced
    Reply from Nancy Cady, Ruoff Mortgage
    April 14th, 2026 03:39 PM
    Thank you, Jennifer, for your continued trust and loyalty. I'm glad to know that my efforts have made a positive impact on your experiences with Ruoff Mortgage. It's always a pleasure to assist you with your mortgage needs.
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    Sherry F
    Carmel, IN
    Posted on April 5th, 2026 01:06 PM
    Nancy is always a delight and knowledgeable. I so appreciated her insight and recommendations - that only experience can provide!
    Reply from Nancy Cady, Ruoff Mortgage
    April 14th, 2026 03:41 PM
    Sherry, I'm grateful for your kind words about my insight and recommendations. Your loyalty and friendship has meant the world to me over the years and I cant wait to see the pictures of your new home.
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    Michael R C
    Fort Wayne, IN
    Posted on March 27th, 2026 03:35 PM
    Nancy was very patient, knowledgable in explaing our loan options. The process went smoothly. We have bought and sold many houses with loans and this was the easiest process we have encountered.
    Reply from Nancy Cady
    April 6th, 2026 03:36 PM
    I'm grateful for your kind words, Michael. I'm pleased to hear that you found the process smooth and straightforward. It was my pleasure to guide you through the loan options and ensure it was the easiest experience for you. Thank you for choosing...
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    Karen C
    Posted on March 23rd, 2026 01:56 AM
    Nancy Cady, Ruoff Mortgage has received a review with 5 star rating from Karen C
    Reply from Owner
    April 2nd, 2026 10:56 AM
    Thank you for the excellent rating, Karen. I'm glad to know that your experience with Ruoff Mortgage was positive.
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    Karen L C
    Fort Wayne, IN
    Posted on March 23rd, 2026 01:55 AM
    Kept us informed Helped to make the right
    Reply from Nancy Cady
    April 2nd, 2026 01:56 AM
    Karen, thank you for highlighting my communication and guidance throughout the process. I'm pleased to know that you felt well-informed and supported in making the right decisions with Ruoff Mortgage. Your feedback means a lot!
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    Paige N
    Posted on March 20th, 2026 08:05 PM
    Nancy Cady, Ruoff Mortgage has received a review with 5 star rating from Paige N
    Reply from Owner
    March 31st, 2026 10:56 AM
    Thank you, Paige, for the 5-star rating! Your support means a lot to me at Ruoff Mortgage.
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    Paige M N
    Waterloo, IN
    Posted on March 20th, 2026 08:05 PM
    Very responsive
    Reply from Nancy Cady
    March 30th, 2026 08:06 PM
    Paige, I appreciate you noting my responsiveness. I'm glad to have been able to meet your needs efficiently at Ruoff Mortgage. Thank you for sharing your experience!
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    Dmstise
    Posted on February 21st, 2026 12:04 AM
    Great to work with highly recommend!
    Reply from Owner
    March 4th, 2026 10:20 AM
    Dmstise, your recommendation is sincerely appreciated. It’s great to know you had a positive experience working with me at Ruoff Mortgage. Thank you for your feedback!
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    Tonya G
    Posted on February 20th, 2026 06:38 PM
    Nancy Cady, Ruoff Mortgage has received a review with 5 star rating from Tonya G
    Reply from Owner
    March 3rd, 2026 10:31 AM
    I'm grateful for the positive rating, Tonya. Your support of my work at Ruoff Mortgage is appreciated. Thank you!
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    Tonya M G
    Fort Wayne, IN
    Posted on February 20th, 2026 06:38 PM
    I love wirking working with Nancy!
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    About
    Additional Licenses: NMLS# 234681 | OH - MLO.050583.001. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    New Construction Loans
    VA Loans
    FHA Loans
    USDA Loans
    Cash Out Refinance Loans
    Renovation Loans
    Down Payment Assistance
    First Time Homebuyer
    View All
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    Memberships
    • NMLS Member
    Addresses and Serving Areas

    Year Started

    1999

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 234681
    • OH - MLO.050583.001
    Hobbies
    • I love cooking.
    • I love international travel.
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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