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Nancy Cady, Ruoff Mortgage
Senior Loan Officer | NMLS# 234681 | Ruoff Mortgag...
Additional Licenses: NMLS# 234681 | OH - MLO.050583.001.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a... Show More
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9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
We loved working with Nancy. This was the second time we have used her as our loan officer. Nancy is very knowledgeable in what she does. She is very prompt in getting back to us when we had questions. She is reassuring and makes what is normally...
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Reply from Nancy Cady
September 25th, 2026 05:24 PM
Lisa, I'm pleased to hear that working with me for a second time was such a positive experience for you. At Ruoff Mortgage, I strive to make the process smooth and enjoyable, especially during what can be a stressful time. Your trust and referrals...
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Nancy is great. Above and beyond.
Reply from Nancy Cady
September 17th, 2026 03:49 PM
Owen, I'm thankful for your kind words and for recognizing my efforts. It's wonderful to know that you had a positive experience with me at Ruoff Mortgage.
Our experience with Nancy was amazing! She made us truly feel we were cared about during this process.
Reply from Owner
September 18th, 2026 08:54 PM
Brittney, I'm glad to hear that you felt cared about during the process with me. At Ruoff Mortgage, it's important to me that you have a positive experience.
Nancy was amazing and made us feel that she truly cared about our family!
There is a reason we chose to work with Nancy again. Everything about our experience has been positive and seamless, both this time and the last time we worked with Nancy. We knew what was going on with each step of our loan process and Nancy...
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Reply from Owner
September 14th, 2026 08:07 PM
Kali, I'm grateful for your kind words and for choosing to work with me again. It's great to know that you felt informed and supported throughout the loan process. Your recommendations are truly appreciated, and I look forward to assisting...
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There is a reason we chose to work with Nancy again. Everything about our experience has been positive and seamless, both this time and the last time we worked with Nancy. We knew what was going on with each step of our loan process and Nancy...
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Reply from Nancy Cady
September 14th, 2026 02:00 PM
Kali, I'm so glad to hear that your experience with me has consistently been positive and seamless. Your trust and recommendation mean a lot to me. Thank you for choosing to work with me again at Ruoff Mortgage!
This is the second time we have gone through Ruoff and Nancy. Nancy always makes the process extremely simple and easy. We have never had any issues and she always makes things work out in the end. Would refer her to anyone looking for a new...
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Reply from Nancy Cady
September 14th, 2026 07:55 PM
Logan, I'm pleased to hear that your experience with me has been simple and easy each time. Your willingness to refer me to others means a lot. Thank you for trusting me with your home journey again.
Nancy Cady, Ruoff Mortgage has received a review with 5 star rating from James B
Reply from Owner
September 7th, 2026 06:38 PM
James, thank you for the perfect rating. I'm pleased to know you had a positive experience with Ruoff Mortgage.
Straight forward an upfront with directions an expectation no bs trying to sell me on something an not deliver
Reply from Nancy Cady, Ruoff Mortgage
August 25th, 2026 03:15 PM
James, I appreciate your feedback. It was my pleasure. It's important to me to provide clear and honest guidance. I am so glad that we were able to get this done for you and your family. Please know that I am here if you ever need my services...
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Nancy was available anytime to answer our questions and encouraged us to call her anytime, even when she was on a vacation. she made the process easy, gave a peace of mind with each step by step process!
Reply from Nancy Cady
August 4th, 2026 07:06 PM
Logan, I'm grateful for your kind words. It's important to me to be available and provide peace of mind throughout the process. Thank you for choosing Ruoff Mortgage!
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About
Additional Licenses: NMLS# 234681 | OH - MLO.050583.001.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
New Construction Loans
VA Loans
FHA Loans
USDA Loans
Cash Out Refinance Loans
Renovation Loans
Down Payment Assistance
First Time Homebuyer
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Memberships
- NMLS Member
Addresses and Serving Areas
Primary Serving Area
Year Started
1999
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 234681
- OH - MLO.050583.001
Hobbies
- I love cooking.
- I love international travel.
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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