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Nancy Cady, Ruoff Mortgage
Senior Loan Officer | NMLS# 234681 | Ruoff Mortgag...
Additional Licenses: NMLS# 234681 | OH - MLO.050583.001.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a... Show More
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Business Hours
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9 AM to 5 PM
Fri
9 AM to 5 PM
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closed
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Reviews from Web
Communication
Reply from Nancy Cady
August 3rd, 2026 03:12 PM
Eugene, I'm thankful for the feedback on my communication. It's great to know that it stood out during your experience with Ruoff Mortgage.
Communication
Reply from Nancy Cady
August 3rd, 2026 05:02 PM
Mary, I appreciate your feedback on my communication. It's great to know it made a positive impact during your experience with Ruoff Mortgage.
loan agent listened to my needsand delivered on the
Reply from Nancy Cady
July 31st, 2026 04:48 PM
Brenda, I'm glad to know that I was able to meet your needs. Thank you for trusting me with your loan process at Ruoff Mortgage.
Great communication throughout the process. New loan type presented challenges on timing but Nancy worked hard to push it through.
Reply from Nancy Cady, Ruoff Mortgage
July 7th, 2026 11:36 PM
Nathan, I appreciate your feedback and I'm glad that you found the communication effective. Navigating a new loan type can indeed present challenges, and I'm pleased to have been able to assist in pushing it through for you. Thank you for trusting...
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nothing more to add
Excellent, personable service throughout the loan process. My wife and I thoroughly enjoyed working with Nancy. Team members Pam and Ellen deserve praise as well.
Reply from Owner
June 1st, 2026 06:12 PM
Gary, I appreciate your kind words about my service. I'm glad to hear that you and your wife enjoyed the loan process, and I'll be sure to pass along your praise to Pam and Ellen as well. Thank you for choosing Ruoff Mortgage!
Nancy was simply the best! And my wife and I have bought a half-dozen houses over our 40+ years of marriage. Personable, knowledgeable, friendly and engaging, we felt she was our advocate throughout the loan process. Don't forget Pam and Ellen--the...
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Reply from Nancy Cady, Ruoff Mortgage
May 19th, 2026 09:44 PM
Thank you so much Gary for your kind words. I can’t wait to see your new home and welcome you to Fort Wayne in a proper way.
Very kind and helpful. Overall smooth process With regular communication.
Good job team
Nancy was amazing! She made something stressful, effortless, straightforward, and easy. I appreciate how knowledgeable she was as well as responsive. Would highly recommend Nancy!
Reply from Nancy Cady, Ruoff Mortgage
April 22nd, 2026 01:21 AM
Lex, I appreciate your kind words and recommendation. I'm glad to hear that I could help make the process effortless and straightforward for you. Your feedback is greatly valued. Thank you for choosing Ruoff Mortgage and I cant wait to hear...
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About
Additional Licenses: NMLS# 234681 | OH - MLO.050583.001.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
New Construction Loans
VA Loans
FHA Loans
USDA Loans
Cash Out Refinance Loans
Renovation Loans
Down Payment Assistance
First Time Homebuyer
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Memberships
- NMLS Member
Addresses and Serving Areas
Primary Serving Area
Year Started
1999
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 234681
- OH - MLO.050583.001
Hobbies
- I love cooking.
- I love international travel.
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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