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Nancy Cady, Ruoff Mortgage

Name: Ruoff Mortgage - North Fort Wayne
Address: 1110 East Dupont Road, Fort Wayne, Indiana, 46825
Telephone: +1-260-414-4485
Rating: 4.94

Senior Loan Officer | NMLS# 234681 | Ruoff Mortgag...

Ruoff Mortgage - North Fort Wayne

4.94

(166)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 414-4485

Fort Wayne, IN

https://www.ruoff.com/NancyCady

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.94

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Experience.com

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Nancy Cady, Ruoff Mortgage has received a review with 5 star rating from Kathryn Y

Reply from Owner

February 28th, 2026 10:35 AM

Thank you for the five-star rating, Kathryn. I appreciate your feedback!

First time homeowner here! Nancy was so kind and knowledgeable. I was very nervous going through this process, but she explained the process with helpful examples and breakdowns, and answered all questions or gave resources for. She made me...

Reply from Nancy Cady

February 27th, 2026 06:51 PM

I'm glad to hear that you felt comfortable and prepared as you navigated this big step. Assisting first-time homeowners like you is an important part of my work, and I'm pleased that my explanations and resources were helpful in easing any...

was professional from day one and kept in touch touched with me throughout the process. She was quick to answer questions and keep me updated on all aspects. I also appreciated the $2000 closing cost credit that was specific to Majestic Homes....

Reply from Nancy Cady, Ruoff Mortgage

February 17th, 2026 06:14 PM

I'm grateful for your feedback, Donna. It's encouraging to hear that you found the communication consistent from the very beginning. Being responsive and keeping you informed was a key focus for me. I'm glad the $2000 closing cost credit was...

Our entire process from start to finish was beyond amazing! Nancy, and Pam, were knowledgeable, professional, kind, and walked through every step. Ruoff's website was easy to understand and navigate. We could not have asked for a better experience...

Reply from Nancy Cady, Ruoff Mortgage

February 4th, 2026 04:24 AM

I'm grateful to hear about your positive experience. It’s wonderful that you found the process straightforward and appreciated the support from both Pam and me. Thank you, Jeanette, for choosing us to assist you with your new home purchase.

Nancy was wonderful and I loved working with her. She answered all questions and made the whole process seamless. This was the best experience I have had with a loan. Nancy offered sound advice and really cared that we had a great experience....

Reply from Nancy Cady

February 4th, 2026 04:27 AM

It's truly gratifying to hear that you felt the process was seamless and that your experience with the loan was so positive. Your kind words mean a lot to me. Thank you, Elizabeth, for taking the time to share your experience.

Nancy Cady, Ruoff Mortgage has received a review with 5 star rating from Michael B

Reply from Owner

April 9th, 2023 11:42 AM

Hi, Michael. Thank you for taking the time to rate us!

Clear and straightforward communication from start to finish. I felt that I was genuinely cared for throughout the process. There were no surprises and I could not have asked for a simpler and efficient way to get this done.

Reply from Nancy Cady

February 1st, 2026 04:42 PM

Knowing that you felt genuinely cared for and experienced clear communication from start to finish is very rewarding. I'm pleased the process was smooth and met your expectations without any surprises. Thank you, Michael, for your feedback...

Nancy is truly amazing! She goes over and beyond any expectations you have. Such a blessing to have her support us through the new home process. THANK YOU!!!

Reply from Nancy Cady, Ruoff Mortgage

December 26th, 2025 01:14 AM

It means a lot to know that you felt supported throughout the home-buying process. I'm glad I could help and exceed your expectations. Your appreciation is valued and I'm grateful for the opportunity to assist you.

Nancy always makes our home buying and selling experience beyond amazing! We appreciate everything she does for us and she always goes the extra mile!

Reply from Nancy Cady, Ruoff Mortgage

December 9th, 2025 04:32 PM

Thank you, Mike! I cannot wait to see what Lisa does transforming your new home into a masterpiece. God‘s blessings to you and your family and being able to help you repeatedly over the years is a blessing all in itself. Merry Christmas!🌲

Nancy Is a fantastic person and loan officer, I would recommend her to any potential buyer, especially first-time buyers or those with VA-Backed Loans.

Reply from Owner

December 9th, 2025 04:33 PM

I'm grateful for your kind recommendation and am glad to hear that you had such a positive experience working with me. It's always rewarding to support first-time buyers and those navigating VA-backed loans. If there's anything else I can do...

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About

Additional Licenses: NMLS# 234681 | OH - MLO.050583.001. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

New Construction Loans

VA Loans

FHA Loans

USDA Loans

Cash Out Refinance Loans