

Melissa Hoover
Senior Loan Officer/Sales Manager

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Reviews from Web
Outstanding as always!!! Best loan officer second to none!!
Melissa Hoover has been my go to loan officer for the past 12 years. She is professional, dependable and extremely knowledge. When you receive an approval letter from Melissa, you can rest assured that your deal will close on time!If you want...
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I have known Mel for years and she is consistently caring and really knows the loan business! It’s a pleasure to work with her!
Everything was great
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It was wonderful work with Melissa
Melissa and the staff at Highlands are knowledgeable and know their industry and the products well — well enough to explain them in layperson’s terms. They take the necessary time to explain what each of the clients loan options mean. Melissa...
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Thank you so much for the professional service you provided. The loan process was easy and we were kept informed through out. I would highly recommend you to anyone. :)
Made everything so easy and kept e in the loop about everything going on. Would definitely recommend.
This was a great experience for us. Melissa made it very painless for us. Her knowledge of the business is exceptional. She stayed in constant contact with me and was always available to answer our questions. She truly is an amazing asset to...
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Melissa was simply amazing to work with from start to finish, we couldn't have asked for a better experience!
Very helpful. Great service. Very good attention to detail. Enjoyed working with Melissa.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Adjustable Rate Mortgages
DSCR Loans
Cash-Out Refinances
Interest-Only 40-Year Mortgage
Home Equity Loan
Bank Statement Loans
Specialities
Purchase
Refinance
Mortgage
Home Loans
Conventional
VA
FHA
USDA
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1992
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 195039
Hobbies
- Family time
- Reading
- Golf - when I get my knee redone!
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