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Melissa Hoover - Senior Loan Officer/Sales Manager in Allen, TX

Melissa Hoover

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Senior Loan Officer/Sales Manager

Company Logo
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Overall Ratings
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5 Star
96%
4 Star
3%
3 Star
1%
2 Star
0%
1 Star
0%
Reviews from Web
  • agent
    N
    Nelson M
    Posted on March 1st, 2019 11:50 PM
    Outstanding as always!!! Best loan officer second to none!!
  • agent
    I
    Iris A
    Posted on March 1st, 2019 08:06 PM
    Melissa Hoover has been my go to loan officer for the past 12 years. She is professional, dependable and extremely knowledge. When you receive an approval letter from Melissa, you can rest assured that your deal will close on time!If you want...
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  • agent
    D
    Debbie M
    Posted on February 25th, 2019 10:10 PM
    I have known Mel for years and she is consistently caring and really knows the loan business! It’s a pleasure to work with her!
  • Encompass
    M
    Maria L
    Woodbridge, VA
    Posted on February 8th, 2019 10:26 AM
    Everything was great Communicate Explanation It was wonderful work with Melissa
  • agent
    S
    Sheila F
    Posted on January 31st, 2019 11:56 PM
    Melissa and the staff at Highlands are knowledgeable and know their industry and the products well — well enough to explain them in layperson’s terms. They take the necessary time to explain what each of the clients loan options mean. Melissa...
    read more
  • agent
    M
    Mona T
    Posted on January 31st, 2019 07:53 PM
    Thank you so much for the professional service you provided. The loan process was easy and we were kept informed through out. I would highly recommend you to anyone. :)
  • Encompass
    A
    Amir T
    Aldie, VA
    Posted on January 31st, 2019 01:54 PM
    Made everything so easy and kept e in the loop about everything going on. Would definitely recommend.
  • 3rd Party Review
    M
    Michael B
    Culpeper, VA
    Posted on December 18th, 2018 12:00 AM
    This was a great experience for us. Melissa made it very painless for us. Her knowledge of the business is exceptional. She stayed in constant contact with me and was always available to answer our questions. She truly is an amazing asset to...
    read more
  • 3rd Party Review
    M
    Matthew B
    Front Royal, VA
    Posted on November 18th, 2018 12:00 AM
    Melissa was simply amazing to work with from start to finish, we couldn't have asked for a better experience!
  • 3rd Party Review
    P
    Pamela G
    Stephens City, VA
    Posted on November 2nd, 2018 12:00 AM
    Very helpful. Great service. Very good attention to detail. Enjoyed working with Melissa.
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    About
    Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do. We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Adjustable Rate Mortgages
    DSCR Loans
    Cash-Out Refinances
    Interest-Only 40-Year Mortgage
    Home Equity Loan
    Bank Statement Loans
    Specialities
    Purchase
    Refinance
    Mortgage
    Home Loans
    Conventional
    VA
    FHA
    USDA
    View All
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    Addresses and Serving Areas

    Year Started

    1992

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 195039
    Hobbies
    • Family time
    • Reading
    • Golf - when I get my knee redone!
    • View All
    Disclaimer

    Equal Housing Opportunity

    An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.