Melissa Hoover
Senior Loan Officer/Sales Manager
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Reviews from Web
Excellent communication thru-out the whole loan process.
Melissa was very easy to get in contact with. She’s very quick to respond back to emails, texts and phone calls. I always undertstood what was going on.
2nd time working with Melissa and Highlands. She knows this industry, shoots straight, while still offering Great rates. Melissa and her team was very easy to work with! Thanks Melissa for getting our refinance done!
Mellisa and her team we’re great communicators. I never was confused or unaware of where we were through the entire closing process. This is one of many successful closings I’ve conducted with Melissa Hoover as the lender and will continue...
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Melissa Hoover is the best! She made my dreams come true!
Melissa was there every step of the way. Promptly and correctly answered any question I had most of the time at a moments notice. I never waited on an answer more than 24 hours. Melissa knows this industry backwards and forwards so when making...
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Settlement was completed in only two weeks.
Melissa was on the ball throughout the entire transaction. We were able to close quickly without any issues. Thanks Melissa, you helped make the transaction a success!
Knowledge, experience and awesome personality
Melissa was very patient with us and talked us through the multiple scenarios for the numerous properties we were considering.
Thank you, Melissa.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Adjustable Rate Mortgages
DSCR Loans
Cash-Out Refinances
Interest-Only 40-Year Mortgage
Home Equity Loan
Bank Statement Loans
Specialities
Purchase
Refinance
Mortgage
Home Loans
Conventional
VA
FHA
USDA
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1992
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 195039
Hobbies
- Family time
- Reading
- Golf - when I get my knee redone!
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