Melissa Hoover
Senior Loan Officer/Sales Manager
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Working with Melissa and her team was a pleasure. they were quick, friendly and professional. My mortgage refi was seamless and very easy.
Melissa provided many loan options and provided great information to help me decide which choice was best for me. The Highlands Ranch team showed great attention to detail and the entire process and closing was quick and easy.
I'm so thankful to all of you, for an amazing and upstanding job that you all performed through my entire loan process. I'm very impress for their Upscale top customer service. I highly recommended to Highlands Residential Mortgage, they are...
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The Highlands Mortgage team is professional, helpful, patient, and very responsive.
I greatly appreciate you processing the loan with such a short turn around.
We really enjoyed working with Melissa and her team. They were professional, polite and accessible. They were very helpful in answering questions so we could understand them, especially since it's been a while since we have purchased a home...
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Very knowledgeable staff with prompt and courteous customer service
Melissa and her team made the home buying process a breeze. I was well informed at every step in the process and managed to close in just one month from inital offer to settlement. Obtaining a mortgage though Highlands was an incredibly easy...
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The whole team at Highlands was efficient, personable, knowledgeable and caring. We couldn't have asked for a more positive and painless experience. They really took care of us and took us through each step so that there was no confusion. We...
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Melissa has assisted in my loan process with my pass two house, she was readly available to answer all my questions. Melissa was a pleasure to wrk with and was very up to date on everything.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Adjustable Rate Mortgages
DSCR Loans
Cash-Out Refinances
Interest-Only 40-Year Mortgage
Home Equity Loan
Bank Statement Loans
Specialities
Purchase
Refinance
Mortgage
Home Loans
Conventional
VA
FHA
USDA
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1992
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 195039
Hobbies
- Family time
- Reading
- Golf - when I get my knee redone!
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