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Matt Koch, Ruoff Mortgage
SVP Area Manager | NMLS# 858021 | Ruoff Mortgage N...

Additional Licenses: NMLS# 858021 | OH - MLO-OH.858021.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a ... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Fast and efficient, made my first home buying experience painless and stress free!
Reply from Matt Koch, Ruoff Mortgage
April 7th, 2025 07:22 PM
Thank you for the stellar review, Nicole! It's fantastic to hear that Matt Koch and the Ruoff Mortgage team were able to provide a fast and efficient service, making your first home buying experience painless and stress-free. We appreciate...
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Matt's team was very attentive and had answers to all my questions. I was really stressed out about the whole thing and they put me at ease. I would strongly recommend Ruoff to anyone who asks!
Reply from Matt Koch, Ruoff Mortgage
April 7th, 2025 07:22 PM
I'm delighted to hear that you had such a positive experience with Matt and his team at Ruoff Mortgage. We always strive to provide outstanding service and answer all your questions to make the mortgage process as stress-free as possible. Thank...
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Matt was very responsive and helpful. He made a stressful life decision much less stressful:)
Reply from Matt Koch, Ruoff Mortgage
April 7th, 2025 07:22 PM
Thank you, Elizabeth, for your fantastic review and for giving Matt Koch a perfect rating. We're thrilled to hear that Matt made your experience less stressful and that his responsiveness and helpfulness were evident throughout your journey...
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Matt was extremely personable and professional. I felt like family when speaking to him! He’s a great guy and I’m so happy I was able to work with him to buy my first home!! Thank you so very much Matt!
Reply from Matt Koch, Ruoff Mortgage
April 7th, 2025 07:22 PM
Daniela, thank you for taking the time to share your positive experience. It was a pleasure working with you on your first home purchase. I'm thrilled to hear you felt like family - that's always my aim. We at Ruoff Mortgage strive to provide...
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Matt Koch, Ruoff Mortgage has received a review with 5 star rating from Ricky Z
Reply from Owner
October 20th, 2024 02:09 PM
Thank you so much for taking the time to leave such a great rating, Ricky! We're thrilled to hear that you had a stellar experience with Matt Koch at Ruoff Mortgage. Your satisfaction and positive feedback motivate us to continuously improve...
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Everything was great!
Reply from Matt Koch, Ruoff Mortgage
April 7th, 2025 07:22 PM
Glad to hear that everything went great, Richard! I appreciate your positive review and the perfect rating. Here at Ruoff Mortgage, we strive to provide top-notch service, and your feedback confirms that we're on the right track. If you have...
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The communication
Reply from Matt Koch, Ruoff Mortgage
April 7th, 2025 07:22 PM
Thank you for your stellar rating, Janette! It's wonderful to know that you had a great experience with Matt Koch and appreciated the excellent communication. At Ruoff Mortgage, we strive to provide the best service to our customers. We hope...
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Friendlieness, support, clear communication, availability, knowledge.
Reply from Matt Koch, Ruoff Mortgage
April 7th, 2025 07:22 PM
Thank you, Karrie, for your review! We're thrilled to hear that you have had such a positive experience with Matt Koch at Ruoff Mortgage. Your rating of 4.93 out of 5 stars reflects the dedication we have for our customers and the expertise...
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Everyone was very responsive.
Reply from Matt Koch, Ruoff Mortgage
April 7th, 2025 07:22 PM
It's great to hear that you had a positive experience with my entire team. Bret. We pride ourselves on being responsive to our customers' needs, so your feedback is much appreciated. Your 5-star rating means a lot to us. Thank you for taking...
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Matt Koch, Ruoff Mortgage has received a review with 5 star rating from Jack B
Reply from Owner
July 29th, 2024 07:34 PM
Jack, thank you for the perfect rating. We're overjoyed to know you had an excellent experience with Matt Koch at Ruoff Mortgage. Your positive feedback makes a world of difference to our team. We look forward to serving you again in the future....
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About
Additional Licenses: NMLS# 858021 | OH - MLO-OH.858021.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Construction Loan
Bridge Loans
Medical Professional Mortgages
Fixed Rate Mortgages
Specialities
Conventional Home Financing
FHA/VA Home financing
JUMBO Home Financing
OFHA First time buyer and move up Home financing
USDA Home financing
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Positions
- Ruoff Mortgage - SVP Regional Manager and Originator Jan 18th, 2022 - Current
- Caliber Home Loans - Area Manager Oct 30th, 2020 - Jan 14th, 2022
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Memberships
- ACAR
- Akron Canton Board of Realtors
- Rocky River Chamber of Commerce
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1993
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 858021
- OH - MLO-OH.858021
Awards
President Circle C...
Achievements
- Have built multiple different types of business models around within the resi finance space.
Hobbies
- Golf Work and Family
- Golf, Work and Family
- Golf and my family
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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