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Matt Koch, Ruoff Mortgage
SVP Area Manager | NMLS# 858021 | Ruoff Mortgage N...

Additional Licenses: NMLS# 858021 | OH - MLO-OH.858021.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a ... Show More
Location & Business Hours
Business Hours
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9 AM to 5 PM
Fri
9 AM to 5 PM
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closed
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Reviews from Web
Loved the clear communication and friendly attitude. Always felt the doors were open for any kind of questions, and I had someone on my side for this potentially stressful process. Although they took most of the stress out!
Reply from Matt Koch, Ruoff Mortgage
April 7th, 2025 07:22 PM
Thank you, Jack, for your five-star review! It's wonderful to hear that Matt Koch and the Ruoff Mortgage team were able to provide clear communication and a friendly attitude, making your experience less stressful. Your positive feedback is...
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Matt Koch, Ruoff Mortgage has received a review with 5 star rating from Shawn C
Reply from Owner
July 29th, 2024 07:36 PM
I'm thrilled to hear that you had a fantastic experience with Matt Koch at Ruoff Mortgage. A 5-star rating is the highest praise we can receive. It's feedback like yours that keeps us motivated to deliver our best. Thanks for taking the time...
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I could not have been happier with Matt and the team at Ruoff. Exceptional experience and customer service through every step of the process. They went above and beyond to make the process seamless. Very grateful and pleased.
Reply from Matt Koch, Ruoff Mortgage
April 7th, 2025 07:22 PM
It's fantastic to hear about your positive experience, Shawn! We're thrilled that Matt and the Ruoff Mortgage team could exceed your expectations and provide a seamless process. Your feedback is greatly appreciated, and we're so grateful for...
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Matt and team went beyond the call of duty to get the deal done, and that doesn't go unnoticed.
Reply from Matt Koch, Ruoff Mortgage
April 7th, 2025 07:22 PM
Thank you for your positive feedback, John. It's great to hear that Matt and the team at Ruoff Mortgage were able to exceed your expectations and get the deal done for you. We aim to provide excellent service and your review confirms that we...
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The entire experience was easy, professional and timely. Will recommend to everyone.
Reply from Matt Koch, Ruoff Mortgage
April 7th, 2025 07:22 PM
I'm thrilled to hear that your experience with Matt Koch at Ruoff Mortgage was so positive, Steven. It's always our goal to provide a smooth, professional, and timely service. Your recommendation means a lot to us. Please don't hesitate to...
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All was good
So great to work with great clients in Tim and Rachel. I hope you truly love your new home.
Very efficient and quick process which is what we were looking for. Thank you!
Reply from Matt Koch, Ruoff Mortgage
April 7th, 2025 07:22 PM
It's great to hear that you found our process efficient and quick, Jean. We aim to provide the best service to our clients and your feedback is very valuable to us. Matt Koch and the Ruoff Mortgage team thank you for rating us 5 stars. We look...
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Great experience. Helpful and quick turnaround
Reply from Matt Koch, Ruoff Mortgage
April 7th, 2025 07:22 PM
It's wonderful to hear that your experience with Matt Koch at Ruoff Mortgage was great, Al! We're thrilled that you found our service helpful and expedient. We strive to provide the best service and your feedback reaffirms the hard work we...
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Matt Koch, Ruoff Mortgage has received a review with 5 star rating from Tim S
Reply from Owner
June 18th, 2024 01:18 PM
Thank you, Tim, for taking the time to leave such a high rating for Matt Koch at Ruoff Mortgage. We're glad to hear your experience with us was a positive one. We always strive to provide top quality service to every customer, and are pleased...
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About
Additional Licenses: NMLS# 858021 | OH - MLO-OH.858021.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Construction Loan
Bridge Loans
Medical Professional Mortgages
Fixed Rate Mortgages
Specialities
Conventional Home Financing
FHA/VA Home financing
JUMBO Home Financing
OFHA First time buyer and move up Home financing
USDA Home financing
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Positions
- Ruoff Mortgage - SVP Regional Manager and Originator Jan 18th, 2022 - Current
- Caliber Home Loans - Area Manager Oct 30th, 2020 - Jan 14th, 2022
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Memberships
- ACAR
- Akron Canton Board of Realtors
- Rocky River Chamber of Commerce
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1993
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 858021
- OH - MLO-OH.858021
Awards
President Circle C...
Achievements
- Have built multiple different types of business models around within the resi finance space.
Hobbies
- Golf Work and Family
- Golf, Work and Family
- Golf and my family
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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