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Matt Koch, Ruoff Mortgage
SVP Area Manager | NMLS# 858021 | Ruoff Mortgage N...

Additional Licenses: NMLS# 858021 | OH - MLO-OH.858021.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a ... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Matt Koch, Ruoff Mortgage has received a review with 5 star rating from Noemi D
Reply from Owner
March 19th, 2025 04:23 PM
Hey Noemi, thank you so much for the 5-star review. That really means a lot to me, and it was an honor to help you with your mortgage needs. Hope you are enjoying your new home! All the best.
Matt was excellent and really helped us with everything. He knowledgeable and easy to talk to! We'd definitely recommend Ruoff Mortgage to anyone.
Reply from Matt Koch, Ruoff Mortgage
April 7th, 2025 07:22 PM
Thank you, Noemi, for sharing your experience with Matt and Ruoff Mortgage. We're thrilled to hear that Matt's expertise and approachable nature made your process smooth and enjoyable. Your recommendation means a lot to us!
Professional, clear, communicative
Reply from Matt Koch, Ruoff Mortgage
April 7th, 2025 07:22 PM
Thank you for your feedback, Joel. We're thrilled to hear that you had a professional and clear experience with Matt Koch at Ruoff Mortgage. Your satisfaction and trust mean a lot to us, and we appreciate you taking the time to share your positive...
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was excellent
Reply from Matt Koch, Ruoff Mortgage
April 7th, 2025 07:22 PM
Roger, we appreciate your 5-star review of Matt Koch at Ruoff Mortgage. We're thrilled to hear you found his service excellent. We strive to provide top-notch experiences for all our clients, and your feedback confirms Matt is doing just that....
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Matt & staff are excellent
Reply from Matt Koch, Ruoff Mortgage
April 7th, 2025 07:22 PM
Thanks, Roberta! I really appreciate you taking the time to leave such a positive review. It means a lot to me and the whole team here at Ruoff. We work hard to make the mortgage process as smooth as possible, and it's rewarding to hear that...
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Matt Koch, Ruoff Mortgage has received a review with 5 star rating from Connor A
Reply from Owner
July 31st, 2025 07:26 PM
Connor, it’s wonderful to hear that you had such a satisfying experience. Ensuring that the process is as smooth and straightforward for my clients is always my priority. If there's anything more you need or any questions pop up down the line,...
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Matt was fantastic. Had an extremely positive attitude throughout the process and kept us informed every step of the way. As first time homebuyers unfamiliar with the process, Matt made it simple and easy.
Reply from Matt Koch, Ruoff Mortgage
April 7th, 2025 07:22 PM
Hey Connor, thank you for the fantastic review! It's wonderful to hear you had such a positive experience and found the process simple and easy. At Ruoff Mortgage, we always strive to keep our clients informed every step of the way. I'm thrilled...
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Maybe meet in person and go through the process step by step not just rely on the app
Matt made the process simple and easy. He told us what documents were needed and answered any and all questions we had. He made the whole process less stressful. I would definitely refer him to anyone looking to buy a home.
Reply from Matt Koch, Ruoff Mortgage
April 7th, 2025 07:22 PM
Thank you for your high rating and positive review, Shelly. We're all about making the home-buying process as easy as possible at Ruoff Mortgage, and it's great to hear that Matt Koch was able to do exactly that for you. Your willingness to...
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Very helpful and timely contacts and support. Wonderful experience
Reply from Owner
November 27th, 2024 03:20 PM
I'm thrilled to hear that you had a wonderful experience with Matt Koch and our team at Ruoff Mortgage, Nicole. Your feedback is greatly appreciated. We always strive to provide timely and supportive service. Thanks for choosing us and giving...
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About
Additional Licenses: NMLS# 858021 | OH - MLO-OH.858021.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Construction Loan
Bridge Loans
Medical Professional Mortgages
Fixed Rate Mortgages
Specialities
Conventional Home Financing
FHA/VA Home financing
JUMBO Home Financing
OFHA First time buyer and move up Home financing
USDA Home financing
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Positions
- Ruoff Mortgage - SVP Regional Manager and Originator Jan 18th, 2022 - Current
- Caliber Home Loans - Area Manager Oct 30th, 2020 - Jan 14th, 2022
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Memberships
- ACAR
- Akron Canton Board of Realtors
- Rocky River Chamber of Commerce
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1993
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 858021
- OH - MLO-OH.858021
Awards
President Circle C...
Achievements
- Have built multiple different types of business models around within the resi finance space.
Hobbies
- Golf Work and Family
- Golf, Work and Family
- Golf and my family
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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