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Matt Koch, Ruoff Mortgage
SVP Area Manager | NMLS# 858021 | Ruoff Mortgage N...
Additional Licenses: NMLS# 858021 | OH - MLO-OH.858021.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a ... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Matt was very helpful in clearing up the situation with the Escrow, which I did not want included with my mortgage payments. He was very good at keeping in communication with me. Very pleasant to work with. Made me feel comfortable about the...
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Reply from Matt Koch, Ruoff Mortgage
April 7th, 2025 07:22 PM
We're thrilled to hear that me and my team were able to provide you with a stellar experience at Ruoff Mortgage. It's our primary goal to ensure every client feels comfortable and confident throughout their loan process. We take pride in our...
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Everything went very well matt and his team where very responsive to all questions from pre approval to closing it was all seamless and smooth . Very good experience
Reply from Matt Koch, Ruoff Mortgage
April 7th, 2025 07:22 PM
Thank you for sharing such a positive experience, Joshua. It's fantastic to know that our team at Ruoff Mortgage was able to make your process seamless from pre-approval to closing. Your satisfaction and feedback are highly valued. We aim to...
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Working with Matt Koch and his team was an amazing experience. He kept me well informed throughout the entire process and was quick to answer any questions/concerns I had. Being a first time buying this was a very stressful process but I’m...
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Reply from Matt Koch, Ruoff Mortgage
April 7th, 2025 07:22 PM
Ashley, you were a trooper and we got it done. I'm so happy for you and the entire story. Good luck in everything you do and please keep in touch, I know I will.
Matt and his entire team went above and beyond to get this deal done for us. They were so amazing to work with and kept us updated every step of the way! I would strongly recommend using them!
Reply from Matt Koch, Ruoff Mortgage
April 7th, 2025 07:22 PM
Michelle and Chuck, you were an absolute pleasure to work with. I love the relationship that we had built with you and Chuck over the course of the transaction and we are here for you long after you closed on your new home. Congrats to you...
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Total dedication to help close the loan. Great all around experience.
Reply from Matt Koch, Ruoff Mortgage
April 7th, 2025 07:22 PM
Charles, I hope you and Michelle are well. I'm so sorry that I didn't reply to this message earlier. I really hope you both are enjoying your new home and your new life together. All my best to you both.
Everything went just as planned!
Reply from Matt Koch, Ruoff Mortgage
April 7th, 2025 07:22 PM
Thanks so much for your trust Sophia. We built our business on referrals and it's always great to work with great people. I hope you and your husband enjoy your new home. Please let me know if you ever need anything. I'm here to help. Matt...
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Matt and Jimmy were very knowledgeable and helpful. They were available whenever we needed.
Reply from Matt Koch, Ruoff Mortgage
April 7th, 2025 07:22 PM
Thank you for your kind words, Alex H! We are so glad that Matt Koch and Jimmy were able to provide you with the assistance and expertise you needed. We appreciate you taking the time to rate us the way that you did here at Ruoff Mortgage....
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About
Additional Licenses: NMLS# 858021 | OH - MLO-OH.858021.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Construction Loan
Bridge Loans
Medical Professional Mortgages
Fixed Rate Mortgages
Specialities
Conventional Home Financing
FHA/VA Home financing
JUMBO Home Financing
OFHA First time buyer and move up Home financing
USDA Home financing
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Positions
- Ruoff Mortgage - SVP Regional Manager and Originator Jan 18th, 2022 - Current
- Caliber Home Loans - Area Manager Oct 30th, 2020 - Jan 14th, 2022
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Memberships
- ACAR
- Akron Canton Board of Realtors
- Rocky River Chamber of Commerce
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1993
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 858021
- OH - MLO-OH.858021
Awards
President Circle C...
Achievements
- Have built multiple different types of business models around within the resi finance space.
Hobbies
- Golf Work and Family
- Golf, Work and Family
- Golf and my family
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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