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Matt & Betsy Maassen - Senior Loan Officers  | NMLS # 449517 / NMLS # 1611391 in Saint Charles, MO

Matt & Betsy Maassen

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Senior Loan Officers | NMLS # 449517 / NMLS # 161...

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Our story is a long one – more than 150 years long – so we’ll keep it brief. Since May 10, 1867, we’ve been an independent and locally-owned community bank serving the St. Charles and St. Louis residents and businesses.
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Reviews from Web
  • Encompass
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    Andrea S
    O FALLON, MO
    Posted on August 25th, 2025 04:42 PM
    The communication was absolutely amazing. I thought their check list of all documents needed was very user friendly and easy to stay on task with what was needed.
    Reply from Matt & Betsy Maassen
    August 30th, 2025 04:43 PM
    Thank you for taking the time to share your experience. If I can be of further assistance to you, or your family and friends, please let me know.
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    K
    Keya H
    Troy, MO
    Posted on August 18th, 2025 09:23 PM
    Matt and the whole team that helped us with our loan were excellent! My husband and I are first time home buyers and they made the experience virtually painless. They answered all of our questions even when they were not in the office and helped...
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    Reply from Matt & Betsy Maassen
    August 23rd, 2025 09:24 PM
    I’m delighted to receive your positive feedback! We strive to provide exceptional service, and your review encourages us to keep up the good work. Thank you!
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    M
    Marlene B
    HERCULANEUM, MO
    Posted on August 16th, 2025 02:22 PM
    Matt was the best and walked me through the entire process. He went above and beyond to ensure I recieved everything needed throughout the process
    Reply from Matt & Betsy Maassen
    August 21st, 2025 02:22 PM
    Thank you for your kind words! I’m thrilled to hear that you had a positive experience with us. We appreciate your support and look forward to serving you again soon.
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    Rich H
    Troy, MO
    Posted on August 13th, 2025 01:40 PM
    You guys made it easy. We both heard of horror stories from. Other lenders. Not you
    Reply from Matt & Betsy Maassen
    August 18th, 2025 01:42 PM
    Thank you for the opportunity to help with your loan. I wish you many years of happiness in your new home.
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    Philip C
    SAINT CHARLES, MO
    Posted on August 7th, 2025 02:03 PM
    I have gone through the mortgage process a few times previously and this was the easiest and quickest I have ever gotten throught it. Thank you.
    Reply from Matt & Betsy Maassen
    August 12th, 2025 02:03 PM
    Thank you for the opportunity to help with your loan. I wish you many years of happiness in your new home.
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    Cynthia J C
    WILDWOOD, MO
    Posted on August 6th, 2025 12:17 AM
    They are very nice to speak with and kept me well informed of every step for my loan
    Reply from Matt & Betsy Maassen
    August 11th, 2025 12:18 AM
    Thank you for taking the time to provide feedback. I hope your move went smoothly as you start this new chapter!
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    Shelly M L
    WENTZVILLE, MO
    Posted on August 1st, 2025 03:05 PM
    Matt was very responsive to questions I had and made the process easy for me which I really do appreciate.
    Reply from Matt & Betsy Maassen
    August 6th, 2025 03:05 PM
    Thank you for the kind words. I hope you enjoy making new memories in your new home.
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    Matt S
    Foristell, MO
    Posted on July 29th, 2025 07:12 PM
    Been working with Matt for almost 10 years now. Always top notch, he knows his stuff! Always gets us approved and makes it easy.
    Reply from Matt & Betsy Maassen
    August 3rd, 2025 07:13 PM
    Thank you for the wonderful review! Making customers happy is our top priority, and I’m thrilled that we succeeded with you.
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    Carrie L V
    Wright City, MO
    Posted on July 20th, 2025 10:36 AM
    Matt was amazing to work with! His extremely quick response time and ability to keep things running smooth on an ever changing transaction was invaluable! Never once felt like there was going to be surprises, as he was informative, professional,...
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    Reply from Matt & Betsy Maassen
    July 25th, 2025 10:37 AM
    Your positive review made my day! I’m thrilled that you had a great experience with us. It means a lot to our team to know that our efforts are appreciated. Thank you for the kind words, and we hope to see you again soon.
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    Patricia M
    FORISTELL, MO
    Posted on July 12th, 2025 02:02 PM
    Matt worked very hard at getting us a great rate / Mortgage . thank you !
    Reply from Matt & Betsy Maassen
    July 17th, 2025 02:04 PM
    Thank you for your kind words! It's encouraging to know that we exceeded your expectations. Our team works hard to ensure every customer feels valued, and your review reassures us that we're on the right track.
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    About
    Our story is a long one – more than 150 years long – so we’ll keep it brief. Since May 10, 1867, we’ve been an independent and locally-owned community bank serving the St. Charles and St. Louis residents and businesses.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Mortgage Refinance
    USDA Loans
    Qualified Mortgage Pre-Approvals
    Specialities
    Conventional
    Jumbo
    FHA & VA
    USDA Rural Housing
    Construction & Renovation Loans
    Second Home & Investment Properties
    Refinance Solutions
    First-Time Homebuyer Grants
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    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS # 449517
    • NMLS # 1611391
    Disclaimer
    First State Bank Mortgage, A Division of First State Bank of St. Charles, MO. NMLS #416668. Equal Housing Lender. Headquarters: 2850 West Clay Street, St. Charles, MO 63301 Not a commitment to lend. For licensing information, go to: www.nmlsconsumeraccess.org