Matt & Betsy Maassen's Cover Image
Matt & Betsy Maassen - Senior Loan Officers  | NMLS # 449517 / NMLS # 1611391 in Saint Charles, MO

Matt & Betsy Maassen

ClaimedPro

Senior Loan Officers | NMLS # 449517 / NMLS # 161...

Company Logo
Our story is a long one – more than 150 years long – so we’ll keep it brief. Since May 10, 1867, we’ve been an independent and locally-owned community bank serving the St. Charles and St. Louis residents and businesses.
Company Logo
Overall Ratings
Filter by Date
Range
Filter by Rating
5 Star
95%
4 Star
4%
3 Star
0%
2 Star
1%
1 Star
0%
Reviews from Web
  • Encompass
    K
    Kaitlyn K
    TROY, MO
    Posted on July 9th, 2025 10:48 AM
    Matt was able to answer all my questions and always available
    Reply from Matt & Betsy Maassen
    July 14th, 2025 10:50 AM
    Thank you for the review, I greatly appreciate it. If you have any questions regarding your loan, please let me know.
  • Encompass
    C
    Christopher H
    TROY, MO
    Posted on July 9th, 2025 07:44 AM
    the process was easy and and fully communicated throughout the whole thing.
    Reply from Matt & Betsy Maassen
    July 14th, 2025 07:45 AM
    Thank you for your kind words! I’m thrilled to hear that you had a positive experience with us. We appreciate your support and look forward to serving you again soon.
  • Encompass
    J
    Justin P
    TRUESDALE, MO
    Posted on June 25th, 2025 08:23 AM
    Matt walked us through everything with patience.
    Reply from Matt & Betsy Maassen
    June 30th, 2025 08:24 AM
    Thank you for your great review! I’m delighted to hear that you had such a positive experience with us. Your satisfaction is our ultimate reward, and we can't wait to provide you with exceptional service again in the future.
  • Encompass
    K
    Kara S
    O FALLON, MO
    Posted on June 18th, 2025 02:19 PM
    The team worked very quickly and had great communication with us throughout the entire loan process
    Reply from Matt & Betsy Maassen
    June 23rd, 2025 02:28 PM
    Thank you so much for the great review and feedback. I hope you get settled quickly and enjoy your new home.
  • Encompass
    J
    Jason C
    Foristell, MO
    Posted on June 13th, 2025 02:22 PM
    Matt was involved and accessible.
    Reply from Matt & Betsy Maassen
    June 18th, 2025 02:31 PM
    Thank you for the wonderful review! Making customers happy is our top priority, and I’m thrilled that we succeeded with you. I hope your enjoy your new home!
  • Encompass
    R
    Rajarshi C
    O Fallon, MO
    Posted on May 30th, 2025 01:10 PM
    Matt is a very patience and calm person who has a lot of information to share . He have always been supportive throughout the process and I would recommend to him to everyone . Great work and keep up the honesty Matt !
    read more
    Reply from Matt & Betsy Maassen
    June 4th, 2025 01:16 PM
    Thank you for the nice review. I enjoyed working with you on your new home purchase.
  • Encompass
    L
    Leslie C H
    SAINT CHARLES, MO
    Posted on May 28th, 2025 05:08 PM
    Lack of verbal communication and response
    Reply from Matt & Betsy Maassen
    June 2nd, 2025 05:10 PM
    We apologize for any inconvenience this caused you. Please know that we take your review to heart, learn from it and do better in the future.
  • Encompass
    J
    Julie R
    FORISTELL, MO
    Posted on May 18th, 2025 10:23 PM
    Matt & Betsy were so easy to work with and very knowledgeable. I feel they always had my best interesets at heart, making my home buying experience great! I'm new to the Foristell area, but already feel like I'm home. I look forward to making...
    read more
    Reply from Matt & Betsy Maassen
    May 23rd, 2025 10:24 PM
    Thank you so much for the great review and feedback. I hope you get settled quickly and enjoy your new home.
  • Encompass
    P
    Paula B
    TROY, MO
    Posted on May 15th, 2025 02:17 PM
    service was friendly. And Matt was always eager to explain anything that I did not understand.
    Reply from Matt & Betsy Maassen
    May 20th, 2025 02:25 PM
    I’m delighted to receive your positive feedback! We strive to provide exceptional service, and your review encourages us to keep up the good work. Thank you!
  • Encompass
    K
    Kathleen S
    WARRENTON, MO
    Posted on May 10th, 2025 04:11 AM
    EVERYTHING!!
    Reply from Matt & Betsy Maassen
    May 15th, 2025 04:14 AM
    Thanks for the great feedback. I hope you enjoy your new home!
  • 91–100 of 369
    About
    Our story is a long one – more than 150 years long – so we’ll keep it brief. Since May 10, 1867, we’ve been an independent and locally-owned community bank serving the St. Charles and St. Louis residents and businesses.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Mortgage Refinance
    USDA Loans
    Qualified Mortgage Pre-Approvals
    Specialities
    Conventional
    Jumbo
    FHA & VA
    USDA Rural Housing
    Construction & Renovation Loans
    Second Home & Investment Properties
    Refinance Solutions
    First-Time Homebuyer Grants
    View All
    What is the Search Rank Score®?
    Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS # 449517
    • NMLS # 1611391
    Disclaimer
    First State Bank Mortgage, A Division of First State Bank of St. Charles, MO. NMLS #416668. Equal Housing Lender. Headquarters: 2850 West Clay Street, St. Charles, MO 63301 Not a commitment to lend. For licensing information, go to: www.nmlsconsumeraccess.org