Matt & Betsy Maassen
Senior Loan Officers | NMLS # 449517 / NMLS # 161...
Our story is a long one – more than 150 years long – so we’ll keep it brief.
Since May 10, 1867, we’ve been an independent and locally-owned community bank serving the St. Charles and St. Louis residents and businesses.
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Just wonderful people to work with. They made the process super easy and he answered every quesion I asked without hesistation. Another thing I loved about Matt was his quick responses, never kept us in the dark or waiting. Definetly doing...
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Reply from Matt & Betsy Maassen
February 9th, 2026 07:30 PM
Thank you for the wonderful review! Making customers happy is our top priority, and I’m thrilled that we succeeded with you. I hope your enjoy your new home!
The level of personal attention and responsiveness from Betsy and Matt was elite . I felt as if we were their most important customer. Outstanding advice and guidance along the way
Reply from Matt & Betsy Maassen
January 29th, 2026 05:37 PM
Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
Process went smooth...Happy with everything, top notch service
Reply from Matt & Betsy Maassen
January 27th, 2026 06:21 PM
Thank you for the positive review. If you need anything, please give me a call.
i have done several mortgages with Matt he is my go to for anything mortgage related he is trustworthy , detailed, knowledgeable, communicative and has never let me down.
Reply from Matt & Betsy Maassen
January 19th, 2026 05:28 PM
Thank you for taking the time to provide feedback and for putting your trust in me! It was a pleasure to work with you.
They worked very hard to get us the best interest rate possible and anytime I had questions, they answered them quickly! Great customer service! Will be using them again!
Reply from Matt & Betsy Maassen
January 14th, 2026 07:42 PM
Your positive review made my day! I’m thrilled that you had a great experience with us. Providing exceptional experiences for our customers is what we strive for, and your feedback motivates us to keep pushing forward.
All contact we had was informative and professional. Matt helped us work through every issue we had. Halfway through our building process, Jeff was let go from his job. He found another job quickly, but we were very worried at first. Thank...
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Reply from Matt & Betsy Maassen
January 12th, 2026 03:48 PM
Thank you for your great review! I’m delighted to hear that you had such a positive experience with us. Your satisfaction is our ultimate reward, and we can't wait to provide you with exceptional service again in the future.
Very responsive and understanding
Reply from Matt & Betsy Maassen
January 2nd, 2026 07:12 PM
It was great working with you. Thanks again for putting your trust in us.
Matt is on top of his game! He is always available and had all the answers when we had questions. He never gave the impression that we were a burden when we had many unanswered questions. I know we don't buy many homes in our lifetime but we...
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Reply from Matt & Betsy Maassen
December 29th, 2025 07:44 PM
Your positive review made my day! I’m thrilled that you had a great experience with us. It means a lot to our team to know that our efforts are appreciated. Thank you for the kind words, and we hope to see you again soon.
Very friendly staff and Matt was very flexible and open on his communication
Reply from Matt & Betsy Maassen
December 22nd, 2025 08:17 PM
Your positive review made my day! I’m thrilled that you had a great experience with us. Providing exceptional experiences for our customers is what we strive for, and your feedback motivates us to keep pushing forward.
His communication and his advise durring the process was very good
Reply from Matt & Betsy Maassen
November 27th, 2025 09:15 PM
Thanks for the great feedback. I hope you enjoy your new home!
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About
Our story is a long one – more than 150 years long – so we’ll keep it brief.
Since May 10, 1867, we’ve been an independent and locally-owned community bank serving the St. Charles and St. Louis residents and businesses.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
USDA Loans
Qualified Mortgage Pre-Approvals
Specialities
Conventional
Jumbo
FHA & VA
USDA Rural Housing
Construction & Renovation Loans
Second Home & Investment Properties
Refinance Solutions
First-Time Homebuyer Grants
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Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS # 449517
- NMLS # 1611391
Disclaimer
First State Bank Mortgage, A Division of First State Bank of St. Charles, MO. NMLS #416668. Equal Housing Lender. Headquarters: 2850 West Clay Street, St. Charles, MO 63301 Not a commitment to lend. For licensing information, go to: www.nmlsconsumeraccess.org