Matt & Betsy Maassen
Senior Loan Officers | NMLS # 449517 / NMLS # 161...
Our story is a long one – more than 150 years long – so we’ll keep it brief.
Since May 10, 1867, we’ve been an independent and locally-owned community bank serving the St. Charles and St. Louis residents and businesses.
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I moved from th St Charles area and tried another mortgage service that was not much help I contacted Matt brcause I was hoping that he could help me even though I am a few miles away He was glad to help and told me to call him first from now...
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Reply from Matt & Betsy Maassen
March 2nd, 2026 05:55 PM
Your positive review made my day! I’m thrilled that you had a great experience with us. It means a lot to our team to know that our efforts are appreciated. Thank you for the kind words.
Always promptly answered any questions we had. Very professional service.
Reply from Matt & Betsy Maassen
February 25th, 2026 06:06 PM
Thank you for your kind words! I’m thrilled to hear that you had a positive experience with us. We appreciate your support and look forward to serving you again soon.
Great communication, great overall experience
Reply from Matt & Betsy Maassen
February 25th, 2026 06:36 PM
I’m delighted to receive your positive feedback! We strive to provide exceptional service, and your review encourages us to keep up the good work. Thank you!
Our previous lender could not complete the task, but Matt and his team at FSB stepped up and got us to closing before our deadline. They also saved us thousands of dollars!! I will recommend Matt to everyone I know that is in need of a home...
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Reply from Matt & Betsy Maassen
February 19th, 2026 03:38 PM
Thank you for the kind words. I hope you enjoy making new memories in your new home.
Matt was super helpful and had great communication with us throughout the whole process. We would highly recommend him to any friends and family in the future!
Reply from Matt & Betsy Maassen
February 16th, 2026 09:57 PM
Thank you! It was a pleasure to work with you, and I hope you enjoy your new home for years to come!
Matt was personable and available. Loved working with him!
Reply from Matt & Betsy Maassen
February 13th, 2026 03:30 PM
Thank you for taking the time to provide feedback. I hope your move went smoothly as you start this new chapter!
Our refinance was a challenging one with the financial mess my husband and I have gotten ourselves in. Matt didn't back down, instead, he jumped right in and the ball never stopped rolling from there on. He stays on task, very pleasant to work...
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Reply from Matt & Betsy Maassen
February 10th, 2026 07:57 PM
Thank you for your kind words! It's encouraging to know that we exceeded your expectations. Our team works hard to ensure every customer feels valued, and your review reassures us that we're on the right track.
Matt and Betsy were the best to work with when my husband and I were looking to purchase our first home! Great communication and they are helpful in guiding us through the process. Highly recommend working with Matt and Betsy. They made our...
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Reply from Matt & Betsy Maassen
February 9th, 2026 09:20 PM
Your positive review made my day! I’m thrilled that you had a great experience with us. It means a lot to our team to know that our efforts are appreciated. Thank you for the kind words, and we hope to see you again soon.
Would have liked doing more facd to face instead of all the emails.
Reply from Matt & Betsy Maassen
February 9th, 2026 08:13 PM
Thank you for the review, I greatly appreciate it. If you have any questions regarding your loan, please let me know.
Matt was great! Always answered all my questions and is very knowledgeable.
Reply from Matt & Betsy Maassen
February 9th, 2026 07:54 PM
Thank you for taking the time to share your experience. If I can be of further assistance to you, or your family and friends, please let me know.
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About
Our story is a long one – more than 150 years long – so we’ll keep it brief.
Since May 10, 1867, we’ve been an independent and locally-owned community bank serving the St. Charles and St. Louis residents and businesses.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
USDA Loans
Qualified Mortgage Pre-Approvals
Specialities
Conventional
Jumbo
FHA & VA
USDA Rural Housing
Construction & Renovation Loans
Second Home & Investment Properties
Refinance Solutions
First-Time Homebuyer Grants
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Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS # 449517
- NMLS # 1611391
Disclaimer
First State Bank Mortgage, A Division of First State Bank of St. Charles, MO. NMLS #416668. Equal Housing Lender. Headquarters: 2850 West Clay Street, St. Charles, MO 63301 Not a commitment to lend. For licensing information, go to: www.nmlsconsumeraccess.org