Matt & Betsy Maassen
Senior Loan Officers | NMLS # 449517 / NMLS # 161...
Our story is a long one – more than 150 years long – so we’ll keep it brief.
Since May 10, 1867, we’ve been an independent and locally-owned community bank serving the St. Charles and St. Louis residents and businesses.
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Communication
Reply from Matt & Betsy Maassen
September 27th, 2023 02:41 PM
Thank you so much for the great review and feedback. I hope you get settled quickly and enjoy your new home.
I love the engagement between the builder, Matt and Barnes'
Reply from Matt & Betsy Maassen
September 3rd, 2023 08:21 PM
Helping great customers like you is why I'm in this business. Thank you so much for trusting us with your new home loan and for the great feedback.
Communication and very down to earth. Kept our best interest in mind.
Reply from Matt & Betsy Maassen
September 3rd, 2023 04:08 PM
I really appreciate the feedback and look forward to working with you again.
everyone was professional, friendly and Matt great at giving me plenty of his time to discuss various items.
Reply from Matt & Betsy Maassen
September 2nd, 2023 11:48 AM
Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
I appreciated the amount of time Matt gave to me for communication. He was always available and relatively quick to respond. I had lots of probing questions that he was always able to discuss and explain to me.
Reply from Matt & Betsy Maassen
August 29th, 2023 03:09 PM
I’m delighted to receive your positive feedback! We strive to provide exceptional service, and your review encourages us to keep up the good work. Thank you!
Matt is very personable and easy to talk to. He’s smart and efficient. He helped me make good financial decisions that will benefit me and my children for years to come. I’m so grateful for his support and guidance.
Reply from Matt & Betsy Maassen
August 25th, 2023 07:12 PM
Thank you for taking the time to provide feedback. I hope your move went smoothly as you start this new chapter!
The communication and knowledge were exceptional.
Reply from Matt & Betsy Maassen
August 14th, 2023 05:10 PM
Your positive review made my day! I’m thrilled that you had a great experience with us. Providing exceptional experiences for our customers is what we strive for, and your feedback motivates us to keep pushing forward.
Too many requests for documentation. Maybe government oversight requests, has never been this tough to do a loan with requests.
Reply from Matt & Betsy Maassen
August 12th, 2023 02:52 PM
I really appreciate the feedback and look forward to working with you again.
Easy communication, FSB is our go to for everything.
Reply from Matt & Betsy Maassen
August 8th, 2023 03:23 PM
It was great working with you. Thanks again for putting your trust in us.
Very positive and encouraging.
Reply from Matt & Betsy Maassen
August 7th, 2023 01:28 AM
Thank you for the wonderful review! Making customers happy is our top priority, and I’m thrilled that we succeeded with you. I hope your enjoy your new home!
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About
Our story is a long one – more than 150 years long – so we’ll keep it brief.
Since May 10, 1867, we’ve been an independent and locally-owned community bank serving the St. Charles and St. Louis residents and businesses.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
USDA Loans
Qualified Mortgage Pre-Approvals
Specialities
Conventional
Jumbo
FHA & VA
USDA Rural Housing
Construction & Renovation Loans
Second Home & Investment Properties
Refinance Solutions
First-Time Homebuyer Grants
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Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS # 449517
- NMLS # 1611391
Disclaimer
First State Bank Mortgage, A Division of First State Bank of St. Charles, MO. NMLS #416668. Equal Housing Lender. Headquarters: 2850 West Clay Street, St. Charles, MO 63301 Not a commitment to lend. For licensing information, go to: www.nmlsconsumeraccess.org