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Kelly Durnell, Ruoff Mortgage

Name: Ruoff Mortgage Company
Address: 1110 East Dupont Road, Fort Wayne, Indiana, 46825
Telephone: +1-260-437-5417
Rating: 4.95

Sales Manager | NMLS# 191243 | Ruoff Mortgage NMLS...

Ruoff Mortgage - North Fort Wayne

4.95

(211)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 437-5417

Fort Wayne, IN

https://www.ruoff.com/KellyDurnell

Location & Business Hours

Business Hours

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

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4.95

(211)

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Experience.com

4.94

(165)

Google

5.0

(46)

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Amazing customer service, Timely, and always helpful when having question. Kelly Durnell went above and beyond for us. We appreciate all her hard work.

Reply from Kelly Durnell, Ruoff Mortgage

March 13th, 2026 01:17 PM

Thank you, Christopher! You made things happen for your family, Proud for you is an understatement~

Informed communication through the entire process

Reply from Kelly Durnell

March 13th, 2026 01:18 PM

Joe! Thank you! What a process - you handled each step like a champ! You made it happen~ Welcome to Fort Wayne!!

I have worked with Kelly at Ruoff on multiple home purchases. She always makes everything super easy, is quick to respond to all of my questions, and you are always informed with updates througout the entire process!

Reply from Kelly Durnell

March 7th, 2026 01:55 AM

Emily, I'm pleased to hear about your positive experiences with me at Ruoff. Ensuring you have a smooth and informed process is important to me, and I'm glad I've been able to provide that for you. If you need any assistance in the future,...

Kelly is experienced and was very easy to work with. She made the process smooth and helped me understand the process. I had a great experience and will reccomend Kelly and Ruoff to anyone looking for a mortgage.

Reply from Kelly Durnell

March 5th, 2026 04:09 PM

It's great to hear that you had a positive experience, Allison. I'm glad I could help make the mortgage process smooth and clear for you. Thank you for your recommendation, and if you ever need further assistance, feel free to reach out.

Kelly makes the home buying process a breeze! I would highly recommend Kelly to anyone looking for a home loan!

Reply from Owner

March 5th, 2026 10:31 AM

I'm grateful for your kind words, Kim. Making the home buying process as smooth as possible is always my goal. Thank you for recommending me, and I'm glad I had the opportunity to assist you. If you have any further questions or need assistance...

Kelly was always on the ball! The process with her was flawless!

Reply from Kelly Durnell, Ruoff Mortgage

February 18th, 2026 07:04 PM

The process only works when buyers are committed! That was YOU! Thanks for everything!

Working with Kelly was fantastic! She answered all our questions & made the daunting process of purchasing a home much more comfortable. Great experience!

Reply from Kelly Durnell

January 9th, 2026 04:28 PM

I truly appreciate your feedback, Olivia. I'm glad to know that I could help make the home-buying process more comfortable for you. It was a pleasure assisting you with your questions and being part of your journey. Thank you for sharing your...

Everything went quickly and smoothly! Kelly is awesome to work with !

Reply from Kelly Durnell, Ruoff Mortgage

December 23rd, 2025 06:38 PM

Thank you for choosing me to take this journey! It was a couple of years in the making but your patience paid off with a beautiful new home!

Kelly was such a pleasure to work with!! She was professional and very personable.

Reply from Kelly Durnell, Ruoff Mortgage

December 19th, 2025 05:34 PM

I love that you were pleased! You made the process easy for us~ Thank you for that.. I'm sure your new home will be everything you want! Enjoy!

Kelly Durnell, Ruoff Mortgage has received a review with 5 star rating from Ballerandrew 1

Reply from Owner

December 15th, 2025 11:58 AM

Congratulations on your new home! You are going to love being a homeowner~

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About

Additional Licenses: NMLS# 191243 | OH - MLO-OH.191243. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

Conventional

FHA

USDA

Indiana Housing

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