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Guild Mortgage - Katie Gerken
Senior Loan Officer | NMLS# 1462615
With more than 20 years of mortgage lending experience, Katie Gerken is known across Arizona for exceptional service, clear communication, and trusted guidance. Since starting her career in 2005, she has helped hundreds of buyers confidentl... Show More
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Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
Katie was super awesome! Very responsive and made the process soo easy. Could not recommend her more!
Reply from Guild Mortgage - Katie Gerken
January 22nd, 2026 02:30 PM
I'm glad to know that you found the process smooth and easy, Tessa. Your recommendation means a lot to me, and I'm pleased to hear that my responsiveness met your expectations. If there's ever anything more I can help with, please reach out....
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Katie Gerken at Guild Mortgage is an outstanding lending partner. As a REALTOR, I’ve referred many buyers to her, closed deals throughout the Phoenix valley, and she consistently delivers exceptional service. She’s knowledgeable across all...
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Reply from Guild Mortgage - Katie Gerken
January 21st, 2026 07:35 PM
I am truly grateful for your kind endorsement, Courtney. It's my goal to provide consistent and reliable service to the clients you refer, and I'm glad to hear that my communication and professionalism have made a positive impact. Knowing that...
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Katie was a fantastic loan officer; her communication was great and I feel confident she helped me navigate the process very well and secured me the best rates/options.
Reply from Guild Mortgage - Katie Gerken
January 11th, 2026 03:23 PM
I'm glad to hear that you felt confident and well supported throughout the process, Jordan. Effective communication is important to me, and I'm pleased it made a positive impact on your experience. Assisting you in securing the best rates and...
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Would highly recommend Katie to anyone looking for mortgage assistance
Reply from Owner
January 8th, 2026 10:33 PM
Thank you so much for the recommendation! I truly appreciate you taking the time to share your experience, and I’m grateful for the opportunity to help with your mortgage. Please don’t hesitate to reach out if you ever need anything in the...
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Katie was wonderful . Very responsive, helpful, professional
Reply from Guild Mortgage - Katie Gerken
January 8th, 2026 08:07 PM
I'm pleased to hear that you found my service responsive, helpful, and professional, Jared. It was a pleasure assisting you, and I'm glad I could meet your needs effectively. If there's anything else you need in the future or any questions...
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Fantastic custoer support
Reply from Guild Mortgage - Katie Gerken
January 6th, 2026 02:29 PM
Thank you for the positive feedback on the customer support, Bill! It’s rewarding to hear that you had a fantastic experience. I’m committed to ensuring that all my clients feel well supported. If there's anything else you need, feel free to...
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Never had to follow up with Katie. I was always kept informed.
Reply from Owner
January 6th, 2026 02:29 PM
I'm grateful for your feedback, Yvonne. It's important to me that clients are kept informed without needing to chase updates. Should you have any more questions or need assistance in the future, please feel free to reach out.
I never had to call for updates.
Reply from Guild Mortgage - Katie Gerken
January 5th, 2026 11:55 PM
Thank you for sharing your experience, Yvonne. I'm glad to hear that everything went smoothly and you felt well-informed throughout the process. If you have any more questions in the future, please feel free to reach out.
You committed to the endorsement the buyers RE agent describe. You and your team met the deadline in the contract and worked well with my transaction coordinator. Ultimately we all have another happy buyer and seller. Thanks!
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Reply from Guild Mortgage - Katie Gerken
December 29th, 2025 02:47 PM
It's great to hear that everything came together so successfully, Allan. Meeting deadlines and ensuring a smooth collaboration with your transaction coordinator is very important to me. I'm glad we were able to achieve another happy outcome...
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Katie was such a pleasant and helpful loan officer. And treated us like were were buying an $800,000 house, not a $200,000 one!
Reply from Guild Mortgage - Katie Gerken
December 16th, 2025 06:08 PM
I'm really glad to hear you felt valued and supported throughout your experience. Whether it's an $800,000 house or a $200,000 one, every client's journey is important to me. Thank you for sharing this feedback, and if there's anything else...
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About
With more than 20 years of mortgage lending experience, Katie Gerken is known across Arizona for exceptional service, clear communication, and trusted guidance. Since starting her career in 2005, she has helped hundreds of buyers confidently purchase or refinance homes. Katie believes informed clients make better decisions, so she takes time to explain every step and ensure a smooth experience from application to closing. Her personalized approach, attention to detail, and responsiveness have earned lasting trust. A member of Homes for Heroes, she helps community professionals save on homeownership. Based in Scottsdale, Katie is passionate about helping families achieve their homeownership goals. Oh, and ask her about her chickens...
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Construction Loan
Bridge Loans
Fixed Rate Mortgages
Specialities
Home Finance
Down Payment Assistance
Home Equity Line of Credit
Reverse Mortgage
First Time Homebuyer
Jumbo Financing
Refinance
Bridge Loan
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Memberships
- Top Producer
- Community and Leadership
- First Time Homebuyer Education
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Time Zone
Pacific Standard Time (PST)
Awards
Disclaimer
I am authorized to do business in the state of Arizona. AZ BK#0018883; AZ BKBR# 0124830; AZ LO Lic.# 936056; NMLS ID: 1462615; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.