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Guild Mortgage - Katie Gerken
Senior Loan Officer | NMLS# 1462615
With more than 20 years of mortgage lending experience, Katie Gerken is known across Arizona for exceptional service, clear communication, and trusted guidance. Since starting her career in 2005, she has helped hundreds of buyers confidentl... Show More
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It was a tough decision to change lenders in the middle of the process, but Katie and the team at Guild mortgage acted quickly to still meet the closing date. The process was smooth sailing with the team asking all of the right questions.
Reply from Guild Mortgage - Katie Gerken
April 27th, 2026 04:39 PM
I'm glad to hear that we were able to assist you effectively during your transition, Holland. It's important to me that the process remained smooth and that we met your closing date. Thank you for trusting me and the team with this important...
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Katie worked hard to get the loan approved despite the closing date being shotrtened several times. Katie is very helpful, kind and works very hard to get her work done and approved!
Reply from Guild Mortgage - Katie Gerken
April 3rd, 2026 02:55 PM
I'm grateful for your kind words, Don. Navigating the process when timelines change can be challenging, and I'm glad I could help get your loan approved despite the shortened closing dates. Your appreciation means a lot to me, and I'm here...
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We had a very positive experience working with our mortgage company throughout the home-buying process. From the beginning, their team was responsive, knowledgeable, and transparent about each step, which made a complex process feel much more...
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Reply from Guild Mortgage - Katie Gerken
March 30th, 2026 06:25 PM
Elnaz, I'm pleased to hear about your positive experience with our team during the home-buying process. It's important to me that you're well-informed at every step, and I'm glad we could make things more manageable for you. Your appreciation...
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Everyone who worked on our loan was professional, courteous, helpful, and easy to get a hold of. Fantastic experience.
Reply from Guild Mortgage - Katie Gerken
March 26th, 2026 02:09 PM
It's great to hear about your fantastic experience, Jason. I'm pleased that the team and I were able to provide the professionalism and assistance you needed throughout the loan process. Thank you for your feedback, and if you ever have any...
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Katie was a complete professional and performed at the highest level I have ever experienced. The speed and efficiency of this transaction was second to non
Reply from Guild Mortgage - Katie Gerken
March 17th, 2026 04:30 AM
Deano, I appreciate your feedback and am glad to hear that the speed and efficiency of the transaction met your expectations. It's important to me to deliver the highest level of service. Thank you for taking the time to share your experience....
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As a buyer’s agent, I can’t say enough good things about Katie. She’s incredibly responsive, keeps everyone in the loop, and makes sure my clients feel confident every step of the way.She sets clear expectations from the start and works hard...
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Reply from Guild Mortgage - Katie Gerken
March 3rd, 2026 11:32 PM
I appreciate your generous feedback, Ashley. It's rewarding to hear that my efforts to maintain clear communication and transparency have made a positive impact on your clients' experiences. Supporting you and your clients through each step...
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Katie's service was excellent
Reply from Guild Mortgage - Katie Gerken
February 26th, 2026 10:17 PM
Your feedback is much appreciated, James. I'm pleased to hear that you found my service excellent. If there's anything more I can do for you in the future, please don't hesitate to reach out.
My wife and I had a great experience working with Katie Gerken. Katie was very helpful throughout the whole loan process. She did a great job of keeping us informed of what was happening with our loan during the whole process.
Reply from Guild Mortgage - Katie Gerken
February 2nd, 2026 08:10 PM
Chris, I'm glad to hear that you and your wife had a positive experience working with me. Keeping clients informed throughout the loan process is something I prioritize, so I'm pleased to know it made a difference for you. If there’s anything...
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Katie was always pleasant to talk to. Katie keeped Michele and I up to date on the status of our loan. Any time there was movement on our loan she let us know, or if we needed to provide information. I definitely recommend Katie as a loan officer...
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Reply from Guild Mortgage - Katie Gerken
January 25th, 2026 12:43 AM
I'm grateful for your recommendation, Christopher. It was my pleasure to keep you and Michele informed throughout the loan process. Clear communication is something I always strive to offer, so I'm glad to hear that you appreciated the updates....
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Katie was very friendly and responsive to our questions. She would check in with us and keep us updated on the loan. She even went the extra mile and took time to research why my husband had another, unrelated name, attached to his credit report....
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Reply from Guild Mortgage - Katie Gerken
January 24th, 2026 02:33 PM
I'm grateful for your kind feedback, Michele. It was truly my pleasure to assist you and keep you informed throughout the loan process. I'm glad I could help with the credit report issue as well. Should you have any further questions in the...
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About
With more than 20 years of mortgage lending experience, Katie Gerken is known across Arizona for exceptional service, clear communication, and trusted guidance. Since starting her career in 2005, she has helped hundreds of buyers confidently purchase or refinance homes. Katie believes informed clients make better decisions, so she takes time to explain every step and ensure a smooth experience from application to closing. Her personalized approach, attention to detail, and responsiveness have earned lasting trust. A member of Homes for Heroes, she helps community professionals save on homeownership. Based in Scottsdale, Katie is passionate about helping families achieve their homeownership goals. Oh, and ask her about her chickens...
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
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- Top Producer
- Community and Leadership
- First Time Homebuyer Education
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Disclaimer
I am authorized to do business in the state of Arizona. AZ BK#0018883; AZ BKBR# 0124830; AZ LO Lic.# 936056; NMLS ID: 1462615; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.