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Guild Mortgage - Biltmore, Scottsdale, AZ
Scottsdale, AZ
Welcome to Guild Mortgage Company. We want to you find the mortgage financing you need for your new home. With access to a wide variety of home loan products, we'll be able to help you find the home loan that best fits your dreams and budge... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
In this time of our lives, it is SO difficult to find anyone who provides customer service, much less, superior customer service, Katie Gerken provided that "breath of fresh air". I am the type that needs to be very clear on all aspects of...
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Reply from Guild Mortgage - Katie Gerken
September 9th, 2026 03:44 PM
Kathy, I appreciate your thoughtful review. I'm glad I could provide the clarity and support you needed for your transaction. It's rewarding to hear that my efforts helped make a difference for you. Thank you for your recommendation!
Regarding the level of communication experienced with the mortgage team recently. I've noted a distinct reduction in proactive engagement and contact which has, on occasion, presented challenges. This contrasts with my positive experience during...
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Reply from Guild Mortgage - Katie Gerken
September 9th, 2026 01:56 PM
Thank you for sharing your feedback, Chelsea. I appreciate your insights on our communication, and I'm sorry to hear that it hasn't met your expectations recently. Please reach out to me directly so we can discuss how to improve the consistency...
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I had a great experience working with Brendan! He provided excellent communication and customer service throughout the entire process. He was very knowledgeable, professional, and always took the time to answer my questions and explain everything...
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Katie was a great person to work with! Never seen someone so dedicated to getting things done. I would highly recommend her is you need anything for a mortgage.
Reply from Guild Mortgage - Katie Gerken
September 8th, 2026 07:17 PM
I'm grateful for your recommendation, Bobby. It's wonderful to hear that my dedication made a positive impact on your experience. If you ever need assistance in the future, I'm here to help.
Great communication and service. Highly recommend.
The process of buying our home was easy with Korey’s team. They gave us a pre-approval and told us what homes are in our budget. They helped from making sure the home was in the budget, making sure the mortgage amount was around our budget...
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Guild Mortgage - Brendan Williams has received a review with 5 star rating from Junaid B
Brendan was timely, professional, transparent, and accommodating before, during and after rhe while process.
I highly recommend him.
Reply from Brendan Williams
September 3rd, 2026 07:43 PM
Junaid, thank you for your kind recommendation. I'm pleased to hear that my approach throughout the process met your expectations. If you ever need further assistance, feel free to reach out.
Katie was amazing! She understood that things were busy and tried her bet to have everything to me do when I had time I could review the paperwork. She was quick to jump on a call to help explain things and was amazing and helping me understand...
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Reply from Katie Gerken
September 1st, 2026 04:32 PM
Thank you, Kenzie, for your kind words. I'm glad I could accommodate your busy schedule and help explain the process to you. It was great working with you at Guild Mortgage.
Katie and her team were so very helpful were able to answer and explain any questions we had. They all made the whole process of purchasing a home so easy for us. We will definitely recommend Katie and hee team to anyone looking to purchase...
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Reply from Guild Mortgage - Katie Gerken
August 21st, 2026 08:41 PM
I'm grateful for your kind words, Lisa. It's wonderful to know that my team and I could make the home-buying process easy for you. Thank you for your recommendation!
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About
Welcome to Guild Mortgage Company. We want to you find the mortgage financing you need for your new home. With access to a wide variety of home loan products, we'll be able to help you find the home loan that best fits your dreams and budget. Please call our office or email us. We're here to serve you and get you home.
Specialities
Financial Services
Year Started
2016
Time Zone
Mountain Standard Time (MST)
Licenses
- NMLS# 1379352
Disclaimer
We are licensed to do business in the states of Arizona, Alabama, California, Colorado, Florida, New Mexico, Ohio, Tennessee, Texas and Washington. AZ BK#0018883; AZ BKBR# 0124830; Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act;