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Guild Mortgage - Katie Gerken - Senior Loan Officer | NMLS# 1462615 in Scottsdale, AZ
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Guild Mortgage - Katie Gerken

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Senior Loan Officer | NMLS# 1462615

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With more than 20 years of mortgage lending experience, Katie Gerken is known across Arizona for exceptional service, clear communication, and trusted guidance. Since starting her career in 2005, she has helped hundreds of buyers confidentl... Show More
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Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Overall Ratings
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5 Star
97%
4 Star
2%
3 Star
1%
2 Star
0%
1 Star
0%
Reviews from Web
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    John G
    Posted on December 11th, 2025 02:08 PM
    Guild Mortgage - Katie Gerken has received a review with 5 star rating from John G
    Reply from Owner
    January 8th, 2026 10:34 PM
    Thank you so much for the five-star review! I truly appreciate your support and am grateful for the opportunity to assist you. Please don’t hesitate to reach out if you ever need anything in the future.
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    John G
    Surprise, AZ
    Posted on December 11th, 2025 02:07 PM
    Katie was great to work with. She combines professionalism and friendliness and i I would highly recommend her.
    Reply from Guild Mortgage - Katie Gerken
    December 11th, 2025 02:18 PM
    I'm grateful for your kind words, John. It's rewarding to hear that you appreciated the blend of professionalism and friendliness in our work together. If you ever need assistance or have questions in the future, please feel free to reach out....
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    Debra C
    Posted on December 4th, 2025 08:04 PM
    Guild Mortgage - Katie Gerken has received a review with 5 star rating from Debra C
    Reply from Owner
    December 11th, 2025 02:18 PM
    I appreciate your 5-star rating, Debra. Thank you for your feedback!
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    Debra C
    Scottsdale, AZ
    Posted on December 4th, 2025 07:24 PM
    Katie was very helpful throughout the experirncr.
    Reply from Guild Mortgage - Katie Gerken
    December 4th, 2025 07:28 PM
    I'm glad to hear that you found my assistance helpful, Debra. It's important to me that clients feel supported during every step of their journey. If there's anything else you need or any feedback you'd like to share, please feel free to reach...
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    Dylan C
    Phoenix, AZ
    Posted on December 3rd, 2025 02:12 PM
    Katie has always been great to work with.
    Reply from Guild Mortgage - Katie Gerken
    December 3rd, 2025 02:16 PM
    Dylan, it's good to hear that you've consistently had a positive experience working with me. Your satisfaction is important, and I'm here whenever you need assistance in the future. Thank you for your support.
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    Kylie F
    Posted on November 26th, 2025 03:30 PM
    Katie was extremely helpful and made herself so available to answer any questions I had. She was a pleasure to work with!
    Reply from Owner
    December 3rd, 2025 02:16 PM
    I'm grateful for your feedback, Kylie. It’s great to hear that you found me helpful and accessible throughout your experience. I enjoyed working with you as well, and I'm here if you have any more questions or need further assistance in the...
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    Brittany W
    Gilbert, AZ
    Posted on November 21st, 2025 02:17 AM
    I really appreciated Katie from start to finish! She walked me through the initial application and made it so simple. She was available for texts and calls and emails and answered all my questions. She helped me a get a lower rate and just...
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    Reply from Guild Mortgage - Katie Gerken
    November 21st, 2025 06:05 PM
    I'm grateful for your thoughtful review, Brittany. Hearing that the process felt simple and supportive is exactly what I strive for. It was my pleasure to guide you through the application and be available for all your queries. I'm pleased...
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    Kyle P
    Posted on November 18th, 2025 12:46 AM
    Excellent service from start to finish. Katie was knowledgeable, reliable, and made the loan process straightforward.
    Reply from Owner
    December 3rd, 2025 02:17 PM
    I truly appreciate your feedback, Kyle. I'm glad to know the loan process felt straightforward, and that my knowledge and reliability met your expectations. If there's ever anything you need in the future, please feel free to reach out.
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    Emad R
    Posted on November 17th, 2025 03:38 PM
    Katie is excellent to work with! She is extremely knowledgeable, is a problem solver, has many great and creative financing options, and makes the process quick and easy! I am always confident that Katie can get the job done!
    Reply from Owner
    December 3rd, 2025 02:17 PM
    It's great to hear your positive feedback, Emad. I strive to make the process as seamless and straightforward as possible, and it's rewarding to know you feel confident working with me. Your comments about my problem-solving skills and variety...
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    Stella M
    Posted on November 17th, 2025 03:18 PM
    Katie and her team an awesome team. They get everything done in a timely manner. Katie goes above and beyond to help you figure out the best solution for your loans. We will definitely use them again. Thank you!
    Reply from Guild Mortgage - Katie Gerken
    November 17th, 2025 04:12 PM
    I appreciate your positive feedback, Stella. It’s great to know that you found my team and me helpful in navigating your loan options efficiently. Your willingness to return speaks volumes, and I’m here to assist whenever needed. Thank you...
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    About
    With more than 20 years of mortgage lending experience, Katie Gerken is known across Arizona for exceptional service, clear communication, and trusted guidance. Since starting her career in 2005, she has helped hundreds of buyers confidently purchase or refinance homes. Katie believes informed clients make better decisions, so she takes time to explain every step and ensure a smooth experience from application to closing. Her personalized approach, attention to detail, and responsiveness have earned lasting trust. A member of Homes for Heroes, she helps community professionals save on homeownership. Based in Scottsdale, Katie is passionate about helping families achieve their homeownership goals. Oh, and ask her about her chickens...
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Home Renovation Loan
    Mortgage Refinance
    Construction Loan
    Bridge Loans
    Fixed Rate Mortgages
    Specialities
    Home Finance
    Down Payment Assistance
    Home Equity Line of Credit
    Reverse Mortgage
    First Time Homebuyer
    Jumbo Financing
    Refinance
    Bridge Loan
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    Memberships
    • Top Producer
    • Community and Leadership
    • First Time Homebuyer Education
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    Time Zone

    Pacific Standard Time (PST)
    Awards
    Homes for Heroes Affiliate
    Homes for Heroes A...
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    Disclaimer
    I am authorized to do business in the state of Arizona. AZ BK#0018883; AZ BKBR# 0124830; AZ LO Lic.# 936056; NMLS ID: 1462615; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.