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Guild Mortgage - Katie Gerken
Senior Loan Officer | NMLS# 1462615
Welcome to Guild Mortgage Company. We want to you find the mortgage financing you need for your new home. With access to a wide variety of home loan products, we'll be able to help you find the home loan that best fits your dreams and budge...... Show More
Location & Business Hours
Business Hours
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
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Reviews from Web
Katie was amazing!
Reply from Guild Mortgage - Katie Gerken
June 8th, 2026 06:31 PM
I'm glad to hear you had such a positive experience, Andrea. Thank you for your kind words! If there's anything more I can do for you, please feel free to reach out.
Katie Gerken was outstanding. She made my family and I feel like we were her #1 client. Thank you Katie!
Reply from Owner
June 5th, 2026 03:41 PM
I am soooo happy for you and your family. thank you for trusting me with your purchase!
Katie thoroughly impressed me with her work ethic. She's was extremely helpful! She explained each part of the process in detail. I had a ton of questions, concerns, and problems. She made me feel like my family and I were her number one client...
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Reply from Guild Mortgage - Katie Gerken
June 4th, 2026 04:07 PM
Thank you so much for your kind words, Ernesto. I'm grateful to hear that I could assist you and your family effectively and that you felt prioritized throughout the process. Your recommendation means a lot to me, and I'm here to support any...
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Katie was very knowledgeable, honest, efficient and very pleasant to work with.
Wonderful experience
Reply from Guild Mortgage - Katie Gerken
June 4th, 2026 04:07 PM
I'm glad to hear you had a wonderful experience, Kathy. Your feedback about my knowledge and efficiency is greatly appreciated. It was a pleasure working with you.
better communication and paying more attention to detail
Reply from Guild Mortgage - Katie Gerken
June 4th, 2026 02:04 PM
Dana, thank you for your feedback. I apologize for any communication issues and lack of attention to detail you experienced. Please reach out to me directly, as I'd like the opportunity to address your concerns and improve your experience.
Guild Mortgage - Katie Gerken has received a review with 5 star rating from Andrea M
Reply from Owner
June 3rd, 2026 10:28 PM
thank you so much for the 5 stars! So happy for you and congratulations!
Katie went above and beyond for us to make our first experience wonderful.
Reply from Guild Mortgage - Katie Gerken
June 3rd, 2026 09:34 PM
Andrea, I'm glad to hear that your first experience was wonderful. It was my pleasure to go above and beyond for you. If there's anything more you need, please feel free to reach out.
Katie was very welcoming and friendly and made sure any and all of my questions were answered. She made things far simpler and not daunting for a new buyer like myself.
Reply from Guild Mortgage - Katie Gerken
June 3rd, 2026 08:23 PM
I'm happy to hear that I could make the process simpler and less daunting for you, Elizabeth. It's important to me that you felt welcomed and had all your questions answered. Thank you for sharing your positive experience as a new buyer.
I love working with Katie! She is a true professional!
Reply from Owner
May 28th, 2026 02:59 PM
thank you so much Janet! right back at you with your professionalism with your clients! thanks for all you do:)
Great customer care!
Reply from Guild Mortgage - Katie Gerken
May 26th, 2026 05:45 PM
I'm grateful for your positive feedback, Paul. It's appreciated to know that you appreciated the customer care provided. If there's anything more I can assist you with, please let me know.
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About
Welcome to Guild Mortgage Company. We want to you find the mortgage financing you need for your new home. With access to a wide variety of home loan products, we'll be able to help you find the home loan that best fits your dreams and budget. Please call our office or email us. We're here to serve you and get you home.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Construction Loan
Bridge Loans
Fixed Rate Mortgages
Specialities
Home Finance
Down Payment Assistance
Home Equity Line of Credit
Reverse Mortgage
First Time Homebuyer
Jumbo Financing
Refinance
Bridge Loan
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Search Rank ScoreLearn More →
801
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Memberships
- Top Producer
- Community and Leadership
- First Time Homebuyer Education
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Time Zone
Pacific Standard Time (PST)
Awards
Disclaimer
I am authorized to do business in the state of Arizona. AZ BK#0018883; AZ BKBR# 0124830; AZ LO Lic.# 936056; NMLS ID: 1462615; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.