Guild Mortgage - Katie Gerken's Cover Image
Guild Mortgage - Katie Gerken - Senior Loan Officer | NMLS# 1462615 in Scottsdale, AZ
Top 5%

Guild Mortgage - Katie Gerken

ClaimedPro

Senior Loan Officer | NMLS# 1462615

Company Logo
With more than 20 years of mortgage lending experience, Katie Gerken is known across Arizona for exceptional service, clear communication, and trusted guidance. Since starting her career in 2005, she has helped hundreds of buyers confidentl... Show More
Company Logo
Location & Business Hours
Business Hours
Sat
closed
Sun
closed
Mon
8 AM to 5 PM
View All days
Overall Ratings
Filter by Date
Range
Filter by Rating
5 Star
97%
4 Star
2%
3 Star
1%
2 Star
0%
1 Star
0%
Reviews from Web
  • google
    J
    Joi M
    Posted on May 4th, 2026 08:50 PM
    Guild Mortgage - Katie Gerken has received a review with 5 star rating from Joi M
    Reply from Owner
    May 16th, 2026 12:16 AM
    Thank you for the 5-star rating, Joi. I’m grateful for your support and trust in my services
  • API
    J
    Joi T
    Surprise, AZ
    Posted on May 4th, 2026 08:50 PM
    From beginning to end, I was treated as if I was their only client, very personable
    Reply from Guild Mortgage - Katie Gerken
    May 4th, 2026 10:19 PM
    Thank you for your kind words, Joi. I'm glad to hear that you felt personally cared for throughout the process. Providing attentive and personalized service is important to me, and your feedback is truly appreciated.
  • API
    B
    Bridgette M
    Surprise, AZ
    Posted on May 1st, 2026 05:16 PM
    Katie and the team are reaponsive and are always ahead of schedule.
    Reply from Guild Mortgage - Katie Gerken
    May 2nd, 2026 12:52 AM
    I'm grateful for your feedback, Bridgette. It's nice to know that you found us responsive and timely. If there's anything else you need, please feel free to reach out.
  • API
    L
    Laura C
    Green Valley, AZ
    Posted on May 1st, 2026 04:19 PM
    Katie Gerken kept us informed throughout the process of purchasing our new home. She was a pleasure to work with through what is an exciting but stressful time. We followed and benefited from her good advice and highly recommend her and GUILD...
    read more
    Reply from Katie Gerken
    May 2nd, 2026 12:58 AM
    Thank you, Laura, for sharing your experience. I'm glad to hear that my guidance was helpful during such an exciting time for you. Your recommendation means a lot to me, and I'm grateful for the opportunity to assist you with your home purchase....
    read more
  • API
    C
    Christopher B
    Phoenix, AZ
    Posted on April 28th, 2026 10:43 PM
    The application was very simple and straightforward. Katie and Darren were easy to communicate with and provided very clear instructions and were flexible with my schedule. There were no loose ends or last minute surprises. My rate was competitive....
    read more
    Reply from Katie Gerken
    May 2nd, 2026 01:00 AM
    I'm happy to hear that the application process was simple and straightforward for you, Christopher. It's great that Darren and I could provide clear instructions and accommodate your schedule. I'm also pleased to know that you received a competitive...
    read more
  • google
    C
    Cordy H
    Posted on April 28th, 2026 05:39 PM
    Katie and Guild were great to work with. They were creative, attentive and helped us figure out the best path forward to purchase a new home and do a major renovation. They gave us short term options and plans for down the road.
    Reply from Owner
    April 29th, 2026 04:27 PM
    Thank you so much, Cordy, for your kind words and for trusting me to help with such an important purchase. It was truly a pleasure working with you as you navigated both buying a new home and planning for a major renovation.I’m so glad we were...
    read more
  • API
    C
    Cordy H
    Scottsdale, AZ
    Posted on April 28th, 2026 05:38 PM
    Katie was so helpful and willing to engage with us on the many ways to make the loan work in a way that makes the most sense for us. I so appreciated her attention to detail and how considerate she is.
    Reply from Katie Gerken
    May 2nd, 2026 01:01 AM
    Cordy, I'm grateful for your kind words and pleased to hear that my attention to detail and engagement were helpful for you. It's important to me that we find the best loan solution for your needs. Thank you for sharing your experience!
  • write_review
    A
    Amy T
    Posted on April 27th, 2026 09:56 PM
    Katie was great to work with- she has vast experience and her customer service was exemplary !
    Reply from Guild Mortgage - Katie Gerken
    April 27th, 2026 10:05 PM
    Thank you for your kind words, Amy. I'm happy to hear that you found my experience and customer service helpful. It was a pleasure working with you!
  • write_review
    T
    Tim C
    Posted on April 27th, 2026 03:33 PM
    Katie was great to work with. She kept us informed throughout the process. Thank you Katie!
    Reply from Guild Mortgage - Katie Gerken
    April 27th, 2026 04:39 PM
    I'm grateful for your kind words, Tim. I'm pleased to know that you felt informed throughout the process. Thank you for choosing to work with me!
  • google
    D
    Dan J
    Posted on April 21st, 2026 03:42 PM
    Katie is so detailed! Her passion for helping people stood out during the process of our entire experience.
    Reply from Owner
    April 22nd, 2026 02:38 PM
    Dan - thank you so much for the kind words. It was such a pleasure working with you!
  • 41–50 of 278
    About
    With more than 20 years of mortgage lending experience, Katie Gerken is known across Arizona for exceptional service, clear communication, and trusted guidance. Since starting her career in 2005, she has helped hundreds of buyers confidently purchase or refinance homes. Katie believes informed clients make better decisions, so she takes time to explain every step and ensure a smooth experience from application to closing. Her personalized approach, attention to detail, and responsiveness have earned lasting trust. A member of Homes for Heroes, she helps community professionals save on homeownership. Based in Scottsdale, Katie is passionate about helping families achieve their homeownership goals. Oh, and ask her about her chickens...
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Home Renovation Loan
    Mortgage Refinance
    Construction Loan
    Bridge Loans
    Fixed Rate Mortgages
    Specialities
    Home Finance
    Down Payment Assistance
    Home Equity Line of Credit
    Reverse Mortgage
    First Time Homebuyer
    Jumbo Financing
    Refinance
    Bridge Loan
    View All
    What is the Search Rank Score®?
    Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
    Memberships
    • Top Producer
    • Community and Leadership
    • First Time Homebuyer Education
    • View All

    Time Zone

    Pacific Standard Time (PST)
    Awards
    Homes for Heroes Affiliate
    Homes for Heroes A...
    View All
    Disclaimer
    I am authorized to do business in the state of Arizona. AZ BK#0018883; AZ BKBR# 0124830; AZ LO Lic.# 936056; NMLS ID: 1462615; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.