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Guild Mortgage - Katie Gerken
Senior Loan Officer | NMLS# 1462615
With more than 20 years of mortgage lending experience, Katie Gerken is known across Arizona for exceptional service, clear communication, and trusted guidance. Since starting her career in 2005, she has helped hundreds of buyers confidentl... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
Katie was amazing! I always felt that she was sincerely trying to help me and that she was doing everything she could to make my experience a good one.
Reply from Owner
June 9th, 2024 08:30 PM
I'm so glad to hear that you had a positive experience, Kelsey! Your kind words mean a lot to me. It was truly a pleasure to assist you throughout the process and help you secure the best price possible. I look forward to working with you again...
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Katie was amazing! I always felt that she was sincerely trying to help me and that she was doing everything she could to make my experience a good one and get me the best price she could.
Reply from Katie Gerken
June 9th, 2024 08:31 PM
Hi Kenzie, thank you so much for the 5 star review! It was a pleasure helping you with your purchase. I'm thrilled to hear that you had a positive experience and felt well taken care of. Your satisfaction is my top priority and I'm glad to...
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Regular LSU's. Over all, I didn't have much communication from Katie. The ultimate result was favorable and the loan did close on time. I have another client coming in from Colorado to relocate with jobs. They will be in the $600,000 to $700,000...
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Reply from Katie Gerken
June 5th, 2024 08:07 PM
Thank you, Debra, for taking the time to leave a review. I'm glad to hear that your loan closed on time and the result was favorable. Communication is an important aspect of our business and I apologize if you felt there wasn't enough of it...
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Process was great and Katie took care of us
Reply from Katie Gerken
June 3rd, 2024 06:37 PM
I'm so glad to hear that you had a great experience with your loan purchase, Ruth! It was a pleasure to assist you and ensure everything went smoothly. Your feedback is greatly appreciated. If you have any further needs or questions, please...
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As usual, my expectations were exceeded with Katie . She is a rockstar.
Reply from Katie Gerken
May 29th, 2024 05:14 PM
Working with professionals like you makes the dream team!
She worked tirelessly to make sure that we got the best information and made the whole experience wonderful.
Reply from Katie Gerken
May 22nd, 2024 11:12 PM
I'm thrilled to hear that you had a great experience with your home purchase, Richard! It's always my goal to provide accurate information and make the mortgage process as smooth as possible for my clients. Your feedback means a lot to me and...
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Reliable, good communication, made things easy
Reply from Owner
June 9th, 2024 08:30 PM
I'm so glad to hear that you found my service reliable and easy to navigate, Melissa. Communication is a priority for me and I'm thrilled it made a difference in your experience. Your positive feedback means a lot and I look forward to working...
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Easy, fast, and good follow through
Reply from Katie Gerken
May 22nd, 2024 11:13 PM
I'm thrilled to hear that you found the process easy and fast, Melissa. Your positive review means a lot. It was a pleasure to assist you with your purchase. If you have any other needs in the future, don't hesitate to reach out. Happy to know...
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Katie is incredible. I would highly recommend to anyone looking to buy a home in AZ. She is extremely knowledgeable, and was a so helpful in my home buying experience. I’ve worked with a handful of lenders in the past, and Katie was by far...
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Reply from Owner
June 25th, 2024 01:39 AM
Hi Chris! Wow, thank you so much for your kind words and the fantastic 5-star rating. I'm absolutely thrilled to hear that your home buying experience was a positive one. We strive to provide the best service and your feedback makes it all...
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The process from start to finish was a breeze. Katie was always available whether by phone or email. When Darin joined to help he too was always there. They both checked in on me and kept me updated the whole time. I truly appreciate them both....
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Reply from Katie Gerken
May 3rd, 2024 02:10 PM
I'm thrilled to hear that the entire process was smooth and satisfactory for you, Patrice. My goal is always to be available and supportive for my clients, and I'm glad to know that both Darin and I were able to provide this for you during...
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About
With more than 20 years of mortgage lending experience, Katie Gerken is known across Arizona for exceptional service, clear communication, and trusted guidance. Since starting her career in 2005, she has helped hundreds of buyers confidently purchase or refinance homes. Katie believes informed clients make better decisions, so she takes time to explain every step and ensure a smooth experience from application to closing. Her personalized approach, attention to detail, and responsiveness have earned lasting trust. A member of Homes for Heroes, she helps community professionals save on homeownership. Based in Scottsdale, Katie is passionate about helping families achieve their homeownership goals. Oh, and ask her about her chickens...
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Construction Loan
Bridge Loans
Fixed Rate Mortgages
Specialities
Home Finance
Down Payment Assistance
Home Equity Line of Credit
Reverse Mortgage
First Time Homebuyer
Jumbo Financing
Refinance
Bridge Loan
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Memberships
- Top Producer
- Community and Leadership
- First Time Homebuyer Education
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Time Zone
Pacific Standard Time (PST)
Awards
Disclaimer
I am authorized to do business in the state of Arizona. AZ BK#0018883; AZ BKBR# 0124830; AZ LO Lic.# 936056; NMLS ID: 1462615; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.