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Guild Mortgage - Katie Gerken
Senior Loan Officer | NMLS# 1462615
With more than 20 years of mortgage lending experience, Katie Gerken is known across Arizona for exceptional service, clear communication, and trusted guidance. Since starting her career in 2005, she has helped hundreds of buyers confidentl... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
Had a great experience overall! Thank you to the team and all who were involved with making this huge milestone and life change for us a breeze.
Reply from Katie Gerken
July 23rd, 2024 04:31 PM
I'm so glad to hear that you had a positive mortgage experience with us here at Guild Mortgage, Ben! Helping you reach such an important milestone in your life was truly an honor. Thanks for taking the time to share your kind words and the...
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Great job! Even when hitting some unusual hurdles in the transaction, they made it smooth and easy and we still closed easily on time thanks to their smart work.
Reply from Owner
July 23rd, 2024 02:52 PM
Thank you for the review! Teamwork makes the dream work! thankful for you!
We hit some hurdles in this transaction, but Katie and her team got us through them without a hitch! It was a wonderful transaction! Thank you!
Reply from Katie Gerken
July 23rd, 2024 04:32 PM
Hi Kellie, I'm so glad to hear that you had a positive experience with us at Guild Mortgage! It's our aim to make every transaction as smooth as possible, even when there are hurdles to overcome. Thank you for the fabulous 5-star review, it...
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Katie loves what she does and it shows. She stays in constant communication throughout the process making it easy and painless. I highly recommend her if you are purchasing a home and need a loan and want to close on time.
Reply from Owner
July 23rd, 2024 04:32 PM
Hi Ryan, thank you so much for your positive feedback and for taking the time to post this review. It's my goal to make the home buying process as smooth as possible for my clients and I'm thrilled to hear that your experience was just that....
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Katie is a wealth of knowledge and a pleasure to work with. She provides top-notch customer service and is great at communicating with her clients so they are always in the loop on where things stand in the process.
Reply from Owner
July 23rd, 2024 04:33 PM
Thanks so much for your kind words, Jennifer! I'm really happy to hear that you felt well-informed and taken care of throughout the process. That's always my goal. I truly enjoyed working with you as well. Don't hesitate to reach out if you...
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Best customer service. Genuine and helpful!
Reply from Owner
July 23rd, 2024 04:33 PM
I'm absolutely delighted to hear your kind words, Cristina! Your satisfaction is our top priority! It's always great to know that our hard work is appreciated. Thank you for taking the time to leave us a 5-star review. It was genuinely a pleasure...
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Katie was terrific to work with. One of the hardest things as a realtor is to find a mortgage lender that delivers what they promise to do. She was extremely informative and very professional in every way and had great knowledge of what buyers...
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Reply from Owner
July 23rd, 2024 04:34 PM
I'm so glad to hear you had a positive experience, Michael! It means a lot to know that my efforts are appreciated. I strive to provide the best service possible, so it's great to hear that it's making a difference. Your feedback not only encourages...
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Katie was wonderful to work with. Very knowledgeable and a great attitude. I look forward to building a future relationship with her
Reply from Katie Gerken
July 8th, 2024 02:14 PM
I'm so glad to hear that you had a positive experience working with me, Michael. Your feedback is incredibly valuable. It was truly a pleasure assisting you with your purchase. I too look forward to building a long-lasting relationship with...
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We had a great experience because of Katie!
Reply from Katie Gerken
June 25th, 2024 01:38 AM
I'm thrilled to hear about your positive experience, Fane! It was truly a pleasure helping you with your purchase. Your satisfaction is ultimately what Guild Mortgage and I aim for. Thank you for the 5-star rating. I look forward to future...
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Thank you for such a smooth experience!!
Reply from Katie Gerken
June 21st, 2024 07:01 PM
I'm so glad to hear that your experience was smooth, Laura! It was an absolute pleasure to assist you with your purchase. We strive to make every step of the process as easy as possible for our clients, and it's wonderful to know we achieved...
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About
With more than 20 years of mortgage lending experience, Katie Gerken is known across Arizona for exceptional service, clear communication, and trusted guidance. Since starting her career in 2005, she has helped hundreds of buyers confidently purchase or refinance homes. Katie believes informed clients make better decisions, so she takes time to explain every step and ensure a smooth experience from application to closing. Her personalized approach, attention to detail, and responsiveness have earned lasting trust. A member of Homes for Heroes, she helps community professionals save on homeownership. Based in Scottsdale, Katie is passionate about helping families achieve their homeownership goals. Oh, and ask her about her chickens...
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Construction Loan
Bridge Loans
Fixed Rate Mortgages
Specialities
Home Finance
Down Payment Assistance
Home Equity Line of Credit
Reverse Mortgage
First Time Homebuyer
Jumbo Financing
Refinance
Bridge Loan
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Memberships
- Top Producer
- Community and Leadership
- First Time Homebuyer Education
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Time Zone
Pacific Standard Time (PST)
Awards
Disclaimer
I am authorized to do business in the state of Arizona. AZ BK#0018883; AZ BKBR# 0124830; AZ LO Lic.# 936056; NMLS ID: 1462615; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.