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Guild Mortgage - Katie Gerken - Senior Loan Officer | NMLS# 1462615 in Scottsdale, AZ
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Guild Mortgage - Katie Gerken

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Senior Loan Officer | NMLS# 1462615

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With more than 20 years of mortgage lending experience, Katie Gerken is known across Arizona for exceptional service, clear communication, and trusted guidance. Since starting her career in 2005, she has helped hundreds of buyers confidentl... Show More
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Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Overall Ratings
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5 Star
97%
4 Star
2%
3 Star
1%
2 Star
0%
1 Star
0%
Reviews from Web
  • google
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    Sasha P
    Posted on April 18th, 2024 10:43 PM
    Katie is a great person to have on your home buying team. She was kind and gracious to help us with any questions we had (and there were many). Sometimes there were calls or texts at odd hours of the night during the closing period and she...
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    Reply from Owner
    June 25th, 2024 01:40 AM
    So glad to hear about your positive experience, Sasha! It was an absolute pleasure guiding you through the home buying process. Your many questions were welcomed, regardless of the hour. After all, ensuring you were comfortable and confident...
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    Joseph P
    Mesa, AZ
    Posted on April 16th, 2024 03:13 PM
    Katie Gerken is seriously phenomenal at her job. From right when we started looking for homes over a year ago all the way through our closing last week, she's been nothing but helpful, kind, knowledgeable, and savvy in helping us get the best...
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    Reply from Katie Gerken
    April 26th, 2024 03:17 PM
    I'm absolutely thrilled to hear about your positive experience with us, Joseph. It was genuinely a pleasure to guide you through your first home buying process. Your kind words mean a lot to me and I'm glad that my knowledge and dedication...
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    Sasha P
    Mesa, AZ
    Posted on April 16th, 2024 03:12 PM
    Katie is so incredible, willing to answer any questions we might have and has been extremely helpful. She went above and beyond to make sure we felt comfortable with the numbers and our needs! Highly recommend.
    Reply from Katie Gerken
    April 26th, 2024 03:14 PM
    I'm thrilled to hear such positive feedback, Sasha! It was my pleasure to assist you throughout the entire process. Ensuring you were comfortable with every aspect of your loan was my top priority. Thank you for placing your trust in me and...
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    Joseph P
    Posted on April 11th, 2024 07:59 PM
    Katie Gerken is seriously phenomenal at her job. From right when we started looking for homes over a year ago all the way through our closing yesterday, she's been nothing but helpful, kind, knowledgeable, and savvy in helping us get the best...
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    Reply from Owner
    June 25th, 2024 01:40 AM
    Joseph, thank you so much for the fantastic review and the full 5-star rating. I'm thrilled to hear that you had such a positive experience with me. It was my pleasure to guide you and your wife through your first home buying process. Your...
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    Joseph P
    Posted on April 11th, 2024 07:57 PM
    Katie Gerken is seriously phenomenal at her job. From right when we started looking for homes over a year ago all the way through our closing yesterday, she's been nothing but helpful, kind, knowledgeable, and savvy in helping us get the best...
    read more
    Reply from Katie Gerken
    May 22nd, 2024 11:15 PM
    Hi Joseph, Thank you for the glowing review! I am overjoyed to hear about your positive experience. It was genuinely a pleasure to assist you and your wife in your home buying journey. It's always been my goal to ensure that my clients feel...
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    Norberto R M
    Posted on April 6th, 2024 12:57 PM
    Katie and her team were very helpful and patient. They were very knowledgeable and very attentive throughout the entire process. Katie will go above and beyond to make sure you get the best rates for your loan.
    Reply from Owner
    June 25th, 2024 01:41 AM
    Thank you so much for the positive feedback, Norberto. It's truly heartwarming to hear that you found our team helpful and patient. It's our goal to provide each client with the best possible experience and rates, and I'm delighted that we...
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    Justin B
    Maricopa, AZ
    Posted on April 2nd, 2024 10:34 PM
    The process was easy and everyone I worked with was friendly. I will recommend
    Reply from Katie Gerken
    April 12th, 2024 10:36 PM
    I'm absolutely thrilled to hear that you had such a positive experience with us at Guild Mortgage, Justin! Our team always strives to make the process as easy and friendly as possible. Your recommendation means a lot to us. Thank you for your...
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    Norberto M
    Phoenix, AZ
    Posted on April 2nd, 2024 04:39 PM
    The whole process was very smooth. I had enough time to gather all the paperwork that was needed. All questions were answered in a timely manner. Discussed benefits of different options of loans, so I could choose the best option.
    Reply from Katie Gerken
    May 22nd, 2024 11:15 PM
    I'm thrilled to hear you found our loan process smooth. We strive to provide sufficient time and comprehensive answers to help our customers make the most informed decisions. I'm glad you felt supported in choosing the best loan option for...
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  • write_review
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    Dustin B
    Posted on March 16th, 2024 07:46 PM
    Katie is a wealth of knowledge in her field. She knows the things that the other loan officers don't.
    Reply from Katie Gerken
    May 22nd, 2024 11:16 PM
    I'm really glad to hear that you had a positive experience, Dustin! Your feedback means a lot to me. It's always a pleasure to use my knowledge to help clients navigate the loan process. Thank you for choosing us! I look forward to assisting...
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    Tracy W
    Posted on March 15th, 2024 05:29 PM
    Katie has been amazing to work with! Not only is she very knowledgeable about mortgages, but she's also patient and creative with her clients! I highly recommend her!
    Reply from Katie Gerken
    May 22nd, 2024 11:17 PM
    I'm so glad to hear you had a positive experience, Tracy! It was a pleasure working with you as well. I strive to make sure my clients understand their mortgages and to create unique solutions for each individual. Your high recommendation truly...
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    About
    With more than 20 years of mortgage lending experience, Katie Gerken is known across Arizona for exceptional service, clear communication, and trusted guidance. Since starting her career in 2005, she has helped hundreds of buyers confidently purchase or refinance homes. Katie believes informed clients make better decisions, so she takes time to explain every step and ensure a smooth experience from application to closing. Her personalized approach, attention to detail, and responsiveness have earned lasting trust. A member of Homes for Heroes, she helps community professionals save on homeownership. Based in Scottsdale, Katie is passionate about helping families achieve their homeownership goals. Oh, and ask her about her chickens...
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Home Renovation Loan
    Mortgage Refinance
    Construction Loan
    Bridge Loans
    Fixed Rate Mortgages
    Specialities
    Home Finance
    Down Payment Assistance
    Home Equity Line of Credit
    Reverse Mortgage
    First Time Homebuyer
    Jumbo Financing
    Refinance
    Bridge Loan
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    Memberships
    • Top Producer
    • Community and Leadership
    • First Time Homebuyer Education
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    Time Zone

    Pacific Standard Time (PST)
    Awards
    Homes for Heroes Affiliate
    Homes for Heroes A...
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    Disclaimer
    I am authorized to do business in the state of Arizona. AZ BK#0018883; AZ BKBR# 0124830; AZ LO Lic.# 936056; NMLS ID: 1462615; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.