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Guild Mortgage - Katie Gerken
Senior Loan Officer | NMLS# 1462615
With more than 20 years of mortgage lending experience, Katie Gerken is known across Arizona for exceptional service, clear communication, and trusted guidance. Since starting her career in 2005, she has helped hundreds of buyers confidentl... Show More
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Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
Guild Mortgage - Katie Gerken has received a review with 5 star rating from Jeffrey T
Reply from Owner
August 15th, 2025 10:09 PM
Jeffrey, thank you so much for your generous review. I'm truly pleased to know that your experience was positive. It's important to me that you felt supported and well-informed throughout the process. If you ever have more questions or need...
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Katie went above and beyond to get the job done, she showed great dedication and resilience, she earned it! Thanks again Katie and Dan Calender, you make an awesome team.
Reply from Guild Mortgage - Katie Gerken
August 14th, 2025 06:30 PM
Thank you for your kind words, Jeffrey. I'm really pleased to hear that you felt I went above and beyond in assisting you. Your acknowledgment of my dedication and resilience means a lot to me. Working with Dan Calender made the experience...
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Katie did a great job of explaining the process and options for us. She was attentive and responded quickly anytime we reached out with questions. She is very knowledgeable and worked well with our Real estate agent.
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Reply from Katie Gerken
August 6th, 2025 04:49 AM
Thank you for sharing your kind words, Ashdon. I'm pleased to know that I was able to provide clear explanations of the process and options available to you. It's important to me that my clients feel supported throughout their journey. Your...
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Katie is very knowlegable and quick to respond. She will get your loan done if you do your part. Professional, direct and to the task.
Reply from Owner
July 24th, 2025 02:57 PM
Thank you so much for your kind words! I truly appreciate your recognition and am glad I could support you through the loan process. It was a pleasure working with you, and I'm always here if you or someone you know needs assistance in the...
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Katie Gerken was professional, straight forward and experienced. She never tried to sell me but provided the information I requested and processed my application. I do not have time to hear a pitch or be flattered, I just need someone with...
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Reply from Katie Gerken
August 14th, 2025 06:31 PM
Thank you for your feedback, Anthony. I appreciate your recognition of my straightforward and professional approach. It's important to me that my clients receive the information they need without any unnecessary pressure. I'm glad I could meet...
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I gave Katie an incredibly knowledgeable and complicated client. She did an incredible job of getting creative giving him options on loans that no other company had even considered. I was very impressed with her service and her knowledge base....
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Reply from Owner
July 24th, 2025 02:58 PM
Thank you so much for your thoughtful review! I truly appreciate the opportunity to work with your client and am thrilled to hear that my approach and solutions made a positive impact. Every borrower’s situation is unique, and I’m always committed...
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Communication between people is impoRyan's so not having to repeat information to more than one person would be nice. Also being clear with what you want someone to do or not do before the loan process is complete is important too.
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Reply from Katie Gerken
August 15th, 2025 10:09 PM
Thank you for sharing your feedback, Diane. I understand the importance of clear and streamlined communication throughout the loan process. I'll take your comments to heart as I work to improve my approach and ensure that my clients experience...
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The entire process with Guild Mortgage was smooth, professional, and incredibly supportive. Katie & Ed were always available to answer my questions, explained every step clearly, and made sure I felt confident throughout the home-buying journey....
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Reply from Katie Gerken
July 12th, 2025 04:37 PM
It's wonderful to hear that you had such a positive experience, Cassandra. I'm glad to know that you felt supported and confident during the process. I'm grateful for your kind words, and it was a pleasure working with you alongside Ed to ensure...
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Katie was absolutely amazing to work with! She answered every question with patience, detail, and true expertise. Her communication was clear and consistent throughout the entire process. I couldn’t have asked for a better loan officer, highly...
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Reply from Katie Gerken
July 12th, 2025 04:25 AM
I'm delighted to hear that you had such a positive experience, Brandon. It was truly a pleasure to assist you, and I'm glad to know that my communication and expertise met your expectations. Thank you for your kind words and for recommending...
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Katie is AMAZING! She really came through for us - her dedication, care and commitment to her clients is over the top!
Reply from Owner
July 5th, 2025 04:22 PM
I'm thrilled to hear that you had such a positive experience. Your kind words about my dedication and commitment mean a lot. It was a pleasure assisting you, and I appreciate your feedback!
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About
With more than 20 years of mortgage lending experience, Katie Gerken is known across Arizona for exceptional service, clear communication, and trusted guidance. Since starting her career in 2005, she has helped hundreds of buyers confidently purchase or refinance homes. Katie believes informed clients make better decisions, so she takes time to explain every step and ensure a smooth experience from application to closing. Her personalized approach, attention to detail, and responsiveness have earned lasting trust. A member of Homes for Heroes, she helps community professionals save on homeownership. Based in Scottsdale, Katie is passionate about helping families achieve their homeownership goals. Oh, and ask her about her chickens...
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Construction Loan
Bridge Loans
Fixed Rate Mortgages
Specialities
Home Finance
Down Payment Assistance
Home Equity Line of Credit
Reverse Mortgage
First Time Homebuyer
Jumbo Financing
Refinance
Bridge Loan
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Memberships
- Top Producer
- Community and Leadership
- First Time Homebuyer Education
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Time Zone
Pacific Standard Time (PST)
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Disclaimer
I am authorized to do business in the state of Arizona. AZ BK#0018883; AZ BKBR# 0124830; AZ LO Lic.# 936056; NMLS ID: 1462615; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.