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Guild Mortgage - Katie Gerken - Senior Loan Officer | NMLS# 1462615 in Scottsdale, AZ
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Guild Mortgage - Katie Gerken

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Senior Loan Officer | NMLS# 1462615

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With more than 20 years of mortgage lending experience, Katie Gerken is known across Arizona for exceptional service, clear communication, and trusted guidance. Since starting her career in 2005, she has helped hundreds of buyers confidentl... Show More
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Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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5 Star
97%
4 Star
2%
3 Star
1%
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Reviews from Web
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    Eric S
    Phoenix, AZ
    Posted on June 20th, 2025 03:47 PM
    Katie is awesome! She really went above and beyond to take care of us and make sure we could secure the house of our dreams. Thank you for you dedication and commitment to your clients!
    Reply from Katie Gerken
    June 30th, 2025 03:53 PM
    I'm thrilled to hear that you had such a positive experience, Eric. It was a pleasure to assist you in securing your dream home. Thank you for your kind words and trust in my dedication and commitment.
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    FARRELL H
    Phoenix, AZ
    Posted on May 31st, 2025 02:53 PM
    Just love all things Katie! She's amazing! She's a great communicator .. she breaks down everything in simple terms .. and she can make magic happen! One of the best lenders I've ever worked with!
    Reply from Katie Gerken
    June 10th, 2025 02:59 PM
    I'm thrilled to hear about your wonderful experience, Farrell. It was a pleasure assisting you with your purchase, and I'm delighted that you found my communication and service helpful. Thank you for your kind words and for choosing Guild Mortgage!...
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    SHAWNA S
    Tempe, AZ
    Posted on May 28th, 2025 09:32 PM
    Katie definitely went above and beyond with client customer service as well as communication with myself. She is very professional and made my client feel very comfortable and at ease. I look forward to more transactions with Katie!
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    Reply from Guild Mortgage - Katie Gerken
    May 29th, 2025 04:02 PM
    I'm thrilled to hear that you and your client had such a positive experience. It was a pleasure working with you, and I am looking forward to more successful transactions in the future. Thank you for your kind words! you are a true pro!!
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    Brenda S
    Phoenix, AZ
    Posted on May 27th, 2025 05:56 PM
    Katie was amazing! Her communication was spot on and walked with us every step of the way!!
    Reply from Guild Mortgage - Katie Gerken
    May 29th, 2025 07:12 PM
    I'm thrilled to hear that my communication and support met your expectations throughout the process. It was a pleasure working with you on your purchase. Thank you for your kind words, Brenda!
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    Josh M
    Tempe, AZ
    Posted on May 27th, 2025 05:25 PM
    Katie was amazing! Superb customer service, and very communicative! She is very knowledgeable and made sure I was comfortable and understood all the numbers and steps of the loan process. Felt like I was working with a trusted friend and gave...
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    Reply from Katie Gerken
    May 29th, 2025 07:13 PM
    I'm thrilled to hear that you had such a positive experience with your home buying process. It was a pleasure to assist you and ensure you felt comfortable and informed every step of the way. Thank you for your kind words and recommendation....
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    Magdalena A
    San Tan Valley, AZ
    Posted on May 23rd, 2025 08:07 PM
    Katie was exceptional! Both her and Ed C were amazing during the entire process, from looking out for us , explaining everything clearl, great communication. We are very grateful to have them during this special time, and they sure did make...
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    Reply from Katie Gerken
    May 29th, 2025 07:13 PM
    I'm thrilled to hear that you had such a positive experience with both Ed and me during your home purchase process. It was our pleasure to assist you and ensure everything was clear and well-communicated. Thank you for your kind words, and...
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    Linda B
    Sun City, AZ
    Posted on May 8th, 2025 03:00 AM
    They worked hard to get us a great interest rate!
    Reply from Guild Mortgage - Katie Gerken
    May 8th, 2025 06:16 PM
    I'm thrilled to hear that you are satisfied with the interest rate we secured for you. It was a pleasure assisting with your purchase, and I appreciate your feedback. If you have any further questions or need assistance, feel free to reach...
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    Sara W
    Posted on April 23rd, 2025 11:41 PM
    We are so thankful we had Katie as our mortgage lender! From the start, she was incredibly responsive, helpful, and genuinely fun to work with—which made a huge difference during such a big life moment.When we found out we didn’t qualify for...
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    Reply from Owner
    May 8th, 2025 06:16 PM
    I'm thrilled to hear about your positive experience with your mortgage process, Sara. It was a pleasure to assist you and provide options that best suited your needs. Thank you for your kind words and recommendation. Your satisfaction is important,...
    read more
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    LISA A
    Scottsdale, AZ
    Posted on April 23rd, 2025 02:50 PM
    Communication with Katie was great, she is very knowledgeable with the mortgage business and would recommend her and the company's services!
    Reply from Guild Mortgage - Katie Gerken
    April 23rd, 2025 03:13 PM
    I'm thrilled to hear that you had a great experience with the communication and found my knowledge helpful during the process. Thank you for recommending me and Guild Mortgage. It was a pleasure assisting you. You are a true Pro and working...
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    David F
    San Tan Valley, AZ
    Posted on April 15th, 2025 02:50 PM
    Katie Gerken was with me every step of the way. She provided exceptional service. Made buying a home feel easy and comfortable. I am happy with my new home and the closing process went smoothly. Could not ask for more. Thank you Katie! Your...
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    Reply from Guild Mortgage - Katie Gerken
    April 15th, 2025 03:01 PM
    I'm thrilled to hear that your home-buying experience was smooth and comfortable. It was a pleasure working with you, and I'm glad to have been a part of your journey to your new home. Thank you for your kind words!
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    About
    With more than 20 years of mortgage lending experience, Katie Gerken is known across Arizona for exceptional service, clear communication, and trusted guidance. Since starting her career in 2005, she has helped hundreds of buyers confidently purchase or refinance homes. Katie believes informed clients make better decisions, so she takes time to explain every step and ensure a smooth experience from application to closing. Her personalized approach, attention to detail, and responsiveness have earned lasting trust. A member of Homes for Heroes, she helps community professionals save on homeownership. Based in Scottsdale, Katie is passionate about helping families achieve their homeownership goals. Oh, and ask her about her chickens...
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Home Renovation Loan
    Mortgage Refinance
    Construction Loan
    Bridge Loans
    Fixed Rate Mortgages
    Specialities
    Home Finance
    Down Payment Assistance
    Home Equity Line of Credit
    Reverse Mortgage
    First Time Homebuyer
    Jumbo Financing
    Refinance
    Bridge Loan
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    Memberships
    • Top Producer
    • Community and Leadership
    • First Time Homebuyer Education
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    Time Zone

    Pacific Standard Time (PST)
    Awards
    Homes for Heroes Affiliate
    Homes for Heroes A...
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    Disclaimer
    I am authorized to do business in the state of Arizona. AZ BK#0018883; AZ BKBR# 0124830; AZ LO Lic.# 936056; NMLS ID: 1462615; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.