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Guild Mortgage - Katie Gerken
Senior Loan Officer | NMLS# 1462615
With more than 20 years of mortgage lending experience, Katie Gerken is known across Arizona for exceptional service, clear communication, and trusted guidance. Since starting her career in 2005, she has helped hundreds of buyers confidentl... Show More
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Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
was awesome from start to finish. Had creative ideas on providing income verification. Communication was excellent and our loan got funded on schedule. Overall great experience.
Reply from Katie Gerken
October 18th, 2025 08:22 PM
Your feedback is greatly appreciated, Gregory. I'm glad to hear that the creative approaches to income verification and the clear communication contributed to a smooth process. It's satisfying to know that everything stayed on track and met...
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Katie did a fantastic job as always! There is no one else I trust with my clients and our mortgage needs at The ONE Team Scottsdale!
Reply from Katie Gerken
October 27th, 2025 03:22 PM
I appreciate your trust and kind words, Shay. It's a privilege to support you and your clients at The ONE Team Scottsdale with their mortgage needs. I'm committed to providing the best service possible, and your feedback means a lot to me....
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Katie was great to work with again. We have used her for years on purchases and refinances and would not go anywhere else. She truly has our best interest at heart.
Reply from Guild Mortgage - Katie Gerken
October 18th, 2025 08:23 PM
It means a lot that you continue to trust me with your purchases and refinances, Matt. Knowing that you feel I have your best interests at heart is extremely rewarding. I'm grateful for your loyalty and I'm always here to help whenever you...
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Smooth transaction
Reply from Guild Mortgage - Katie Gerken
October 1st, 2025 02:30 PM
I'm glad to hear that your transaction went smoothly, Vitali. If there's anything else you need or any future assistance I can provide, feel free to reach out. Thank you for your feedback!
Katie was extremely knowledgeable about everything regarding the loan application process as well as providing a ton of great options to save money where we could. She was also incredibly responsive and kept us in the loop on everything that...
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Reply from Guild Mortgage - Katie Gerken
September 23rd, 2025 03:45 PM
I'm grateful for your generous feedback, Myung. It's encouraging to hear that my knowledge and responsiveness were helpful to you throughout the loan application process. Providing options that can save money is always a priority, and I'm glad...
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Katie is incredibly knowledgeable, professional and extremely dependable
Reply from Guild Mortgage - Katie Gerken
September 20th, 2025 04:47 PM
I'm grateful for your feedback, James. Knowing that my knowledge and professionalism made a positive impact on your experience means a lot. I'm here to support your needs and ensure everything runs smoothly. If there's anything more I can assist...
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Katie is exceptional at what she does. Her communication throughout the entire loan process was outstanding - she kept me informed at every step and made sure I understood exactly what was happening with the file.What impressed me most was...
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Reply from Guild Mortgage - Katie Gerken
September 11th, 2025 04:13 PM
Cody, I'm grateful for your kind words and for taking the time to share your experience. It's important to me that both you and your client felt informed and at ease throughout the loan process. I truly believe in making this journey as stress-free...
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Availability for questions, kind interactions, timely communication
Reply from Katie Gerken
September 11th, 2025 04:15 PM
Your feedback is greatly appreciated, Tyler. I'm glad to know that my availability and communication were helpful to you. Providing a supportive experience is important, and I'm pleased that you found our interactions kind. If there's anything...
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Katie helped a client of mine with a mortgage recently and heard nothing but great things. No one was able to beat her rates and was able to close quicker then promised!
Reply from Guild Mortgage - Katie Gerken
August 26th, 2025 06:06 PM
Thanks for sharing your feedback, James. I'm pleased to hear that your client had such a positive experience working with me on their mortgage. It's great to know that my rates were competitive and that we were able to close even quicker than...
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Katie and her team killed it! Appreciate all the help and timeliness of everyone's efforts.
Reply from Guild Mortgage - Katie Gerken
August 15th, 2025 10:09 PM
I appreciate your feedback, Michelle. It means a lot to hear that you valued the help and timeliness from my team and me. Ensuring a smooth process is always my goal, and I'm glad we could deliver that for you. Thank you for taking the time...
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About
With more than 20 years of mortgage lending experience, Katie Gerken is known across Arizona for exceptional service, clear communication, and trusted guidance. Since starting her career in 2005, she has helped hundreds of buyers confidently purchase or refinance homes. Katie believes informed clients make better decisions, so she takes time to explain every step and ensure a smooth experience from application to closing. Her personalized approach, attention to detail, and responsiveness have earned lasting trust. A member of Homes for Heroes, she helps community professionals save on homeownership. Based in Scottsdale, Katie is passionate about helping families achieve their homeownership goals. Oh, and ask her about her chickens...
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Construction Loan
Bridge Loans
Fixed Rate Mortgages
Specialities
Home Finance
Down Payment Assistance
Home Equity Line of Credit
Reverse Mortgage
First Time Homebuyer
Jumbo Financing
Refinance
Bridge Loan
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Memberships
- Top Producer
- Community and Leadership
- First Time Homebuyer Education
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Time Zone
Pacific Standard Time (PST)
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Disclaimer
I am authorized to do business in the state of Arizona. AZ BK#0018883; AZ BKBR# 0124830; AZ LO Lic.# 936056; NMLS ID: 1462615; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.