Katerina Stephens
Loan Officer | NMLS # 1574190
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Responsive, very professional, consistent communication, kind
Reply from Katerina Stephens
February 18th, 2026 06:51 PM
Thank you for your 5-star review , Tommi! I hope you are doing well. I'm delighted to hear that you appreciated the professionalism and consistent communication during our time working together. It was a pleasure assisting you, and if you ever...
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Fast, honest, and gave many options for what worked best for us. Never felt pressured
Reply from Katerina Stephens
February 18th, 2026 06:53 PM
Than you for your 5-star review, Mark! I hope you are doing great. I appreciate you taking the time to share your experience. It's important to me that you felt informed and never pressured throughout the process. Providing options that suit...
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Great communications! Loan done early!! WOOHOO!
Reply from Katerina Stephens
February 18th, 2026 06:54 PM
Thank you for your review, Rodica! I'm glad to hear that you were pleased with the communication throughout the process and that we completed your loan ahead of schedule. If you have any further questions or need assistance in the future, feel...
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Katerina was extremely pleasant to work with. She provided us with helpful information and advice. Katerina's customer was like none other. This experience was so effortless due to the amazing team and communication from the team. Thank you...
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Reply from Katerina Stephens
February 18th, 2026 06:59 PM
Thank you so much for your 5-star review and exceptional feedback, Julie! I'm pleased to hear that you found the process effortless and appreciated the information and advice I provided. Your experience is important to me, and I’m glad that...
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Katerina was very timely and thorough with communications regarding the transaction, and was also very generous with her time and availability.
Reply from Katerina Stephens
September 27th, 2025 03:06 AM
Thank you, Nick! It was a joy helping you and John! I truly appreciate your loyalty and kind words about my communication and availability. Making sure that everything was clear and timely is always my priority. If there's anything else I can...
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Great job Katerina!
Reply from Katerina Stephens
September 24th, 2025 10:22 PM
Thank you, Victor, for the kind words! It was my pleasure to work with you. If there's anything else I can assist you with, please feel free to reach out any time! :)
Katerina was on top of it every step of the way. Couldnt ask for more. Im looking forward to working with her again in the future.
Reply from Katerina Stephens
September 24th, 2025 10:25 PM
Thank you for stellar review, Weston! I'm pleased to hear that you felt supported every step of the process! Your confidence in my work truly encourages me. I look forward to the opportunity to work with you again in the future! Do not hesitate...
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As my wife had most of the communication with you and I was part of the conversation , your service and level of expertise were excellent . Your knowledge of the financial matters was of great help in explaining the numbers to us which was...
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Reply from Katerina Stephens
September 24th, 2025 10:33 PM
Hi Rojelio! Thank you for your nice review! I'm pleased to know that my service met your expectations and provided relief in understanding the financial details. It's always important to ensure clarity and satisfaction in these matters. Should...
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had a great experience working with Katarina. She was extremely capable and communicative throughout the entire process.
Reply from Katerina Stephens
September 24th, 2025 10:35 PM
Thank you for your review, Sean! I really appreciate your kind words. It was a pleasure working with you and ensuring that communication was seamless during the process. If you ever need assistance again, please feel free to reach out.
Katerina is a true profeesional. I've worked with many lenders in the past and her communication skills and work ethic on my behalf made working with her a pleasure. Thank you for the smooth transaction.
Reply from Katerina Stephens
September 24th, 2025 10:40 PM
Hi Barton! I hope you are enjoying your home! Your kind words are greatly appreciated. It was my pleasure to assist you, and I'm glad to hear that the communication and transaction met your expectations. If you ever have more mortgage needs...
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Bridge Loans
Fixed Rate Mortgages
USDA Loans
Qualified Mortgage Pre-Approvals
Non-QM
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Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS # 1574190
Hobbies
- horseback riding
- hiking
- windsurfing
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