Katerina Stephens
Loan Officer | NMLS # 1574190
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Reviews from Web
All communcation was clear and easy to follow.
Reply from Katerina Stephens
May 8th, 2026 06:45 PM
Maria, I'm pleased to know that you found the communication clear and easy to follow. It's important to our team to ensure a smooth loan process, thank you for your kind words. If we can help in the future, feel free to reach out.
Katerina was wonderful to work with. She was able to answer all of my questions and got everything done very quickly, as I had a very short timeframe to get things done. Katerina is very knowledgeable and efficient. I would highly recommend...
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Reply from Katerina Stephens
February 18th, 2026 06:31 PM
Yvonne, I appreciate your kind words. It was a pleasure to assist you, especially given the tight timeframe. I'm glad I could provide the knowledge and efficiency you needed. Thank you for considering recommending me to your family and friends....
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Wonderful and friendly
Reply from Katerina Stephens
February 18th, 2026 06:32 PM
I appreciate your kind words, Tammy. It was a pleasure working with you. I'm glad to hear that you found the experience wonderful and friendly. If there's anything more I can assist you with in the future, please don't hesitate to reach out....
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I have been working with Ramon Verdin and Martha Lopez for a long time, and will continue to do so. They are my #1 lender I go to :)
Reply from Katerina Stephens
February 18th, 2026 06:33 PM
Thank you for sharing your experience, Elizabeth. I'm delighted to hear that Ramon and Martha have been your go-to lenders and continue to provide you with reliable service. It’s wonderful that you have a team you trust so much. If there's...
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Thank you Katerina for everything she's quick and made everything smooth!
Reply from Katerina Stephens
February 18th, 2026 06:34 PM
Thank you so much for your review, Valerie! I'm really pleased to know that everything went smoothly for you. Speed and efficiency are things we value, so it's wonderful to hear that you felt taken care of. If there's anything else you need...
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Smooth process very kond Thanks !
Reply from Katerina Stephens
February 18th, 2026 06:37 PM
Thank you so much for your great review, Rafael! I hope you are enjoying your new home! It was a pleasure working with you. I'm glad to hear that you found everything to your satisfaction. If there's ever anything else I can assist with, feel...
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Very professional
Reply from Katerina Stephens
February 18th, 2026 06:38 PM
Thank you for your 5-star review, Darlene! I appreciate your kind words. It was a pleasure working with you, and I'm glad you felt my approach was professional. If you ever need assistance in the future, please don't hesitate to get in touch....
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Katerina was super friendly but very professional and easy to talk to. She answered all of our questions and concerns quickly and easily, making the experience of being a first time home buyer fantastic!
Reply from Katerina Stephens
February 18th, 2026 06:41 PM
Thank you for your 5-star review , Tracey! I hope you are doing great . I'm really pleased to know that you found our interactions both friendly and professional. It's important to me that all your questions and concerns were addressed promptly....
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Less document confusion between how signs what
Reply from Katerina Stephens
February 18th, 2026 06:44 PM
I hope you are doing great, Clinton! I appreciate your feedback. I understand that clear documentation is crucial, and we always looking for ways to make the process more straightforward. If there’s anything specific you’d like to discuss or...
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Katerina was great, very smooth process and on time; great service.
Reply from Katerina Stephens
February 18th, 2026 06:48 PM
Thank you for your 5-star review, Abraham! I hope you are enjoying your new home. I'm pleased to know that you had a smooth experience and found the service to be timely and satisfying. Our team is always aim for efficiency and quality in every...
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Bridge Loans
Fixed Rate Mortgages
USDA Loans
Qualified Mortgage Pre-Approvals
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- NMLS # 1574190
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- horseback riding
- hiking
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