Katerina Stephens
Loan Officer | NMLS # 1574190
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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She is very cordially and understandable of my specific issues and she was able to give me a very and reasonable options and able to avoid bankruptcy. I appreciate her very much. Thank you for all the help.
Reply from Katerina Stephens
January 14th, 2022 07:31 PM
Thank you for your feedback, Rose-Sarrie! I am so happy we were able to make your mortgage more affordable and your life little easier. Thank you for your trust and for referring me to your family! Super grateful!
It was simple and easy plus respectful of my crazy schedule/family circumstances.
Communication great. Information great. On top of all things.
Katerina is the best. Took care of us from beginning to the end. Can't say anything more but GREAT 👍 hands down. She knows her stuff.
Katerina is thorough and a pleasure to work with
Katerina is a knowledgeable, professional, and easy to communicate with. I am happy to have her as my house’s loan officer.
There were duplicate forms to be signed sent that added to the confusion to the process.
Communication and services.
Katerina was always available when I had a question and when there was a problem she was able to rectify it quickly.
Katerina went above and beyond in helping us with our refinance. She made the whole process so simple and easy on our end, and we could tell she was working hard to get the job done. She was super knowledgeable and on top of the whole process....
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Bridge Loans
Fixed Rate Mortgages
USDA Loans
Qualified Mortgage Pre-Approvals
Non-QM
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Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS # 1574190
Hobbies
- horseback riding
- hiking
- windsurfing
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