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Katerina Stephens - Loan Officer | NMLS # 1574190 in San Ramon, CA

Katerina Stephens

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Loan Officer | NMLS # 1574190

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At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Reviews from Web
  • Encompass
    T
    Tracy T
    RENO, NV
    Posted on October 12th, 2022 07:10 PM
    great communication. timely, great information. very pleasant and helpful.
    Reply from Katerina Stephens
    October 14th, 2022 11:14 PM
    Thank you for your review, Tracy! I really enjoyed working with you and your team. Do not hesitate to reach out if I can provide any assistance to your other clients. :)
  • Encompass
    J
    Jordan M S
    RENO, NV
    Posted on October 10th, 2022 08:04 PM
    Katerina was so easy to work with, gave great advice, was always quick, and we will definitely use her again in the future as our loan officer
    Reply from Katerina Stephens
    October 14th, 2022 11:27 PM
    Thank you for your review, Jordan! It was my pleasure to help you with your home purchase financing! I hope you really enjoy your new home! Thank you for the opportunity to serve you !
  • Encompass
    M
    Michael S
    SANTA ROSA, CA
    Posted on August 23rd, 2022 05:15 PM
    Katerina provide great service, was accessible, and closed fast!
    Reply from Katerina Stephens
    August 25th, 2022 05:56 AM
    Thank you for your review, Michael! It was nice working with you ! Do not hesitate to reach out if I can help to pre-qualify your clients who are looking to buy a home. I will be happy to answer any mortgage questions.
  • Encompass
    C
    Christopher D B
    JACKSONVILLE, FL
    Posted on August 19th, 2022 04:34 PM
    Katerina was so helpful and understanding. And her communication is top-notch. She has a great handle on the process, which put me at ease. And if she didn't have an answer she reached out to her team and got the answers quickly. She was very...
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    Reply from Katerina Stephens
    August 23rd, 2022 12:11 AM
    Thank you so much, Chris! It was great helping you with your first home purchase. It is easy to go through the loan process with someone as detailed oriented, organized and prompt with their paperwork as you are. I hope you really enjoy Florida...
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  • Encompass
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    Carmen G
    JACKSONVILLE, FL
    Posted on August 18th, 2022 06:22 PM
    Katerina was one of the most responsive and proactive lenders I've ever worked with. She was extremely helpful and communicative throughout the process.
    Reply from Katerina Stephens
    August 18th, 2022 09:18 PM
    It was great working with you and helping Chris with his first home purchase ! Thank you for your hard work and diligent communication throughout the loan process. I hope we get an opportunity to help more home buyers together to make their...
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    Mark R F
    SAN JOSE, CA
    Posted on May 3rd, 2022 03:13 PM
    Katerina was communicative and helpful
    Reply from Katerina Stephens
    May 4th, 2022 09:05 PM
    Hi Mark! Thank you so much for your business! I really appreciate your patience and responsiveness in providing everything that we needed to get this loan done . Do not hesitate to reach out with any mortgage questions any time. I hope we can...
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  • Encompass
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    Barbara M S
    RENO, NV
    Posted on March 26th, 2022 01:13 PM
    Katarina is a follow through person. We had some difficulties at first and she helped us to solve some problems and gave helpful advice. I have already referred two of My kids to her for mortgage seeking
    Reply from Katerina Stephens
    May 4th, 2022 08:56 PM
    Hi Barbara! Thank you so much for your business and your referrals! It was a pleasure working with you on your refinance. Thank you for your prompt responses to everything we needed to get your loan to funding. I look forward to helping you...
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  • Encompass
    M
    Matthew S K
    Reno, NV
    Posted on March 9th, 2022 06:54 PM
    Very helpful all the way through. I started the loan more than a year ago and she was still helpful in every step of the process. Also she was able to convince the seller that the loan was reliable and ensured that the bid came through.
    Reply from Katerina Stephens
    March 11th, 2022 11:20 PM
    Congratulations with your first home purchase, Matthew! So happy I was able to help to make this happen! It was a pleasure working with you. We are here if you need help in the future :)
  • Encompass
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    Perfecto C A
    Dublin, CA
    Posted on January 14th, 2022 03:51 PM
    The refinancing was completed in expedited time, all communication was clear, concise and organized. Katrina Stephens showed excellent professionalism with outstanding knowledge of the loan process. Katrina Stephens is deserving of the 'highest'...
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    Reply from Katerina Stephens
    January 14th, 2022 07:09 PM
    Thank you for your feedback, Perfecto! I am glad that we were able to provide you with great service during your refinance transaction. I really enjoyed working with you. Thank you for your business and your support.
  • Encompass
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    ARMALYNN T
    ANTIOCH, CA
    Posted on January 14th, 2022 03:46 PM
    Katerina is a hard worker. She communicates with me every now and then. No weekends for her. She works 24/7. I got my loan and the house in a short period of time. Thanks to Katerina ang Mason-Mcduffie Mortgage. More power to you.
    Reply from Katerina Stephens
    January 14th, 2022 07:22 PM
    Congratulations with your home ownership! Thank you for the opportunity to help you with your home financing! I am super grateful for your trust and support. I am happy we made it happen!
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    About
    At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Mortgage Refinance
    Bridge Loans
    Fixed Rate Mortgages
    USDA Loans
    Qualified Mortgage Pre-Approvals
    Non-QM
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