PenTrust Mortgage Group - Joy Barthelmes
Loan Officer | NMLS# 843812
Vanguard University of Southern California
I am a California girl, who moved to Colorado Springs in 2009, and started working in the mortgage business in 2011. I Love calling Colorado my Home! I have enjoyed sunny Colorado with lots of hikes, walks, pool time, playing tennis and pic... Show More
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9 AM to 5 PM
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closed
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closed
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Reviews from Web
Joy was a pleasure to work with. She was always very responsive to any questions and concerns. She was also very knowledgeable.
Reply from Joy Barthelmes
March 30th, 2025 10:14 PM
I'm thrilled to hear that you had a positive experience with your purchase. It was a pleasure working with you, and I appreciate your kind words about my responsiveness and knowledge. Thank you for choosing PenTrust Mortgage Group.
Joy Barthelmes works incredibly hard, removes all the red tape, and ensures everything stays on track. Joy is great at meeting deadlines and genuinely cares about helping you get into your new home. She knows the market inside and out and is...
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Reply from Owner
March 28th, 2025 11:04 PM
Thank you so much, Jenna! I'm thrilled to hear that you had a positive experience. Working with you to make your home dreams a reality was a pleasure. Your trust and kind words mean the world to me, and I'm always here if you need anything...
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Joy is so friendly and knowledgeable.
She response to voice or email messages quickly.
Great experience and we would use Joy again!
Reply from Joy Barthelmes
March 20th, 2025 09:00 PM
Thank you so much, Kerry! I'm thrilled to hear that you had a great experience. It was a pleasure working with you on the refinance, and I’m glad I could be of help throughout the process. If you ever need assistance in the future, don’t hesitate...
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Joy is truly a JOY to be around! She brings kindness, compassion, and positivity to everything she does, making the mortgage process feel less stressful and more supportive. Her deep knowledge of the industry, combined with her caring nature,...
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Reply from Owner
March 28th, 2025 11:04 PM
Jamie, thank you so much for your kind words! It’s my goal to make each client's experience as positive and stress-free as possible, and your feedback truly means the world to me. I'm grateful to have had the opportunity to work with you, and...
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Joy is a fantastic lender and is always very responsive. She takes excellent care of her clients. On a recent closing, there was an unexpected builder delay. Joy recalculated and balanced numbers several times to ensure we were able to close...
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Reply from Owner
March 28th, 2025 11:04 PM
Thank you so much, Karie, for your kind words and the wonderful review. It was truly a pleasure working with you, and I'm glad we could navigate the unexpected builder delay together. Ensuring that everything goes smoothly and on time for my...
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The overall process was positive.
Reply from Joy Barthelmes
March 10th, 2025 08:08 PM
Hi John, I'm so glad to hear that you had a positive experience with the loan process. It was a pleasure working with you and being a part of your journey. If you have any questions or need further assistance in the future, feel free to reach...
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Joy was so easy to work with and was very flexible with our timing and circumstances!
Reply from Joy Barthelmes
March 7th, 2025 09:39 PM
Thank you so much, Amy! It was truly a pleasure working with you. I'm thrilled to hear that you found the process easy and accommodating. I always strive to be flexible and meet my clients' needs, so I'm glad it made a difference for you. Wishing...
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Joy is an absolute delight to work with! She's been in the business a long time and her knowledge reflects that. She pays attention to detail and truly works to keep your best interest at heart. You won't regret choosing her to guide you through...
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Reply from Owner
March 28th, 2025 11:04 PM
Jen, thank you so much for your kind words! It's been a pleasure working with you! I'm thrilled to know you felt supported and that my experience shone through. Your trust in me means the world, and I’m here for you anytime you need assistance...
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Thank you Pentrust for advocating for your clients and being willing to go above and beyond!
Reply from Joy Barthelmes
February 3rd, 2025 07:11 PM
Kendyl, it was truly a pleasure working with you on your home purchase. Making sure my clients feel supported and advocated for is always my top priority, and I'm thrilled to hear I met that mark. I appreciate you taking the time to share your...
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Joy took us on last minute and was able to get us ready to go in time! She was kind and easy to work with.
Reply from Joy Barthelmes
January 16th, 2025 07:34 PM
I'm thrilled to hear you had a positive experience, Hayley! It was a pleasure stepping in to assist with your loan purchase with PenTrust Mortgage Group. I'm glad I could make the process smooth and easy for you. Your kind comments really mean...
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About
I am a California girl, who moved to Colorado Springs in 2009, and started working in the mortgage business in 2011. I Love calling Colorado my Home! I have enjoyed sunny Colorado with lots of hikes, walks, pool time, playing tennis and pickleball. Since moving to Colorado, I have enjoyed learning about the military, and I now specialize in VA home loan benefits for borrowers. I work hard and play even harder; and contribute my success to working with the best mortgage team and company! PenTrust Mortgage prides themselves with being the top brand-new build construction lender in Southern Colorado; we believe in doing what is best for the borrower while getting the loan processed in the most efficient and timely manner.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Specialities
Mortgage Loans
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Education
- Vanguard University of Southern CaliforniaBachelor's Degree, Business & Finance
Positions
- PenTrust Mortgage Group - Loan OfficerFeb 1st, 2011 - Current
Memberships
- USTA Tennis Association
- Uplift Professional Women of TriLakes
Addresses and Serving Areas
Primary Serving Area
Year Started
2011
Time Zone
Mountain Standard Time (MST)
Gallery
Hobbies
- Tennis
- Pickleball
- Zumba
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Disclaimer
I am authorized to do business in the state of Colorado.; NMLS ID: 843812; PenTrust Mortgage Group, LLC, Equal Housing Opportunity; Company NMLS ID 1634635. www.nmlsconsumeraccess.org/.