PenTrust Mortgage Group - Joy Barthelmes
Loan Officer | NMLS# 843812
I am a California girl, who moved to Colorado Springs in 2009, and started working in the mortgage business in 2011. I Love calling Colorado my Home! I have enjoyed sunny Colorado with lots of hikes, walks, pool time, playing tennis and pic... Show More
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Business Hours
Wed
9 AM to 6 PM
Thu
9 AM to 6 PM
Fri
9 AM to 5 PM
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Reviews from Web
The loan process was seamless, thanks to our loan officer's meticulous preparation and attention to detail. They ensured everything was in perfect order, proactively preventing any issues along the way.
Reply from Joy Barthelmes
April 10th, 2025 07:13 PM
I'm thrilled to hear that the loan process was seamless for you. It was a pleasure to assist you, and I appreciate your kind words about the meticulous preparation and attention to detail. Thank you for choosing PenTrust Mortgage Group for...
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I can't recommend Joy enough if you're in need of a mortgage lender! With over a decade of experience in the industry, she truly knows the ins and outs of the business. From everything I’ve seen, she’s always on top of her work and gets the...
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Reply from Owner
March 28th, 2025 11:04 PM
Thank you so much for your kind words, Marnie! I'm thrilled to hear that you had a positive experience with me. It was a pleasure working with you, and I'm so glad I could help make the mortgage process smooth and efficient for you. If you...
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Joy was fantastic! She helped me long before I even qualified for a home. She gave me advice on how to get to the point where I could buy, and worked with me throughout the home building process. She came to my closing with gifts and that million...
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Reply from Joy Barthelmes
June 28th, 2024 08:46 PM
Hi Jill, I'm thrilled to hear about your positive experience with me at PenTrust Mortgage Group. It was my pleasure to assist you long before you qualified for a home, and I'm so glad that you found my advice helpful. It was an honor to be...
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Great customer service.
Reply from Joy Barthelmes
June 29th, 2026 08:39 PM
Thank you for your feedback, Bradford. I'm happy to know that you experienced great customer service. If you have any more thoughts or questions, feel free to reach out anytime.
Joy was fantastic! She made sure I understood all of my options and made sure we got a great rate. I really appreciate the fact that she was watching rates with multiple companies up until the last minute to ensure that we secured the loan...
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Reply from Joy Barthelmes
April 27th, 2026 01:11 PM
I'm pleased to hear that you felt well-supported throughout the process, Jamie. Ensuring you understood all your options and securing a great rate is always my top priority. Thank you for your kind words and for trusting PenTrust Mortgage Group...
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No issues what so ever. Made our first time buying a home extremely smooth and easy.
Reply from PenTrust Mortgage Group - Joy Barth...
March 20th, 2026 07:52 PM
I'm pleased to know that your first home-buying experience went smoothly. You and Ashlyn were a delight to work with! Making the process easy for you is always my top priority. If you ever have questions in the future or need further assistance,...
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Thanks Joy for a smooth transaction on the lending side
Reply from Joy Barthelmes
March 20th, 2026 07:53 PM
I appreciate your feedback, Christine. I'm glad to know the lending process was smooth for you. If there's anything else you need or if you have any further questions, don't hesitate to reach out. Thank you for working with PenTrust Mortgage...
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Joy replies quickly to any message and gets the answer to you as soon as possible. She is very knowledgeable about the mortgage processes. She will walk you through the process for any issues with you as they arise, to close on the home. She...
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Reply from Owner
March 20th, 2026 07:55 PM
Thank You Much Thomas for your wonderful words and feedback! I know it was a process to get your home sold and then buyback purchasing your new build home, but it all came together with great teamwork! I'm glad I could assist you throughout...
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Joy answered all of my questions and concerns
Reply from Joy Barthelmes
January 26th, 2026 07:30 PM
It's great to know that I could address your questions and concerns, Thomas. I'm always here to help and make the process as clear as possible. If there's anything else you need or if any new questions come up, feel free to get in touch anytime....
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PenTrust Mortgage Group - Joy Barthelmes has received a review with 5 star rating from Nancy F
Reply from Owner
March 20th, 2026 07:56 PM
I appreciate your rating, Nancy. Thank you for choosing PenTrust Mortgage Group.
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About
I am a California girl, who moved to Colorado Springs in 2009, and started working in the mortgage business in 2011. I Love calling Colorado my Home! I have enjoyed sunny Colorado with lots of hikes, walks, pool time, playing tennis and pickleball. Since moving to Colorado, I have enjoyed learning about the military, and I now specialize in VA home loan benefits for borrowers. I work hard and play even harder; and contribute my success to working with the best mortgage team and company! PenTrust Mortgage prides themselves with being the top brand-new build construction lender in Southern Colorado; we believe in doing what is best for the borrower while getting the loan processed in the most efficient and timely manner.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Specialities
Mortgage Loans
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Positions
- PenTrust Mortgage Group - Loan OfficerFeb 1st, 2011 - Current
Memberships
- USTA Tennis Association
Addresses and Serving Areas
Primary Serving Area
Year Started
2011
Time Zone
Mountain Standard Time (MST)
Hobbies
- Tennis
- Pickleball
- Zumba
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Disclaimer
I am authorized to do business in the state of Colorado.; NMLS ID: 843812; PenTrust Mortgage Group, LLC, Equal Housing Opportunity; Company NMLS ID 1634635. www.nmlsconsumeraccess.org/.