PenTrust Mortgage Group - Joy Barthelmes
Loan Officer | NMLS# 843812
I am a California girl, who moved to Colorado Springs in 2009, and started working in the mortgage business in 2011. I Love calling Colorado my Home! I have enjoyed sunny Colorado with lots of hikes, walks, pool time, playing tennis and pic... Show More
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Reviews from Web
The loan process was seamless, thanks to our loan officer's meticulous preparation and attention to detail. They ensured everything was in perfect order, proactively preventing any issues along the way.
Reply from Joy Barthelmes
April 10th, 2025 07:13 PM
I'm thrilled to hear that the loan process was seamless for you. It was a pleasure to assist you, and I appreciate your kind words about the meticulous preparation and attention to detail. Thank you for choosing PenTrust Mortgage Group for...
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I can't recommend Joy enough if you're in need of a mortgage lender! With over a decade of experience in the industry, she truly knows the ins and outs of the business. From everything I’ve seen, she’s always on top of her work and gets the...
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Reply from Owner
March 28th, 2025 11:04 PM
Thank you so much for your kind words, Marnie! I'm thrilled to hear that you had a positive experience with me. It was a pleasure working with you, and I'm so glad I could help make the mortgage process smooth and efficient for you. If you...
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Joy was fantastic! She helped me long before I even qualified for a home. She gave me advice on how to get to the point where I could buy, and worked with me throughout the home building process. She came to my closing with gifts and that million...
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Reply from Joy Barthelmes
June 28th, 2024 08:46 PM
Hi Jill, I'm thrilled to hear about your positive experience with me at PenTrust Mortgage Group. It was my pleasure to assist you long before you qualified for a home, and I'm so glad that you found my advice helpful. It was an honor to be...
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1. Clear communication
2. Best rates
3. Help along the way to fix the credit score.
Reply from PenTrust Mortgage Group - Joy Barth...
August 24th, 2026 09:44 PM
Indraneel, I'm glad to hear that you appreciated the clear communication and the competitive rates. It's also good to know that the support provided in improving your credit score was helpful. Congratulations on your new home! If you have any...
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She is the best why go to the rest?
Reply from PenTrust Mortgage Group, Joy Barthe...
August 24th, 2026 09:35 PM
Amen, that's a great motto to go by for my mortgage business. Thank You Dean for your review
Everything went very well for us. They helped us out.
Reply from PenTrust Mortgage Group - Joy Barth...
August 24th, 2026 09:34 PM
I'm glad to hear that everything went well for you, Bruce. Many Blessings in your new home! I'm happy you reached out to me to help you, last minute, for a quick closing to get a mortgage loan on the new home within 3 weeks to close.
Joy is always an absolute pleasure to work with. Her knowledge, professionalism, and communication with our clients is amazing! Adore Joy and her team!
Reply from PenTrust Mortgage Group - Joy Barth...
July 21st, 2026 08:15 PM
Thank You so much Derra! The feeling is mutual; I always love working with you and adore you! Your integrity, transparency, and genuine care for your clients make you one of my favorite agents to partner with.
Great customer service.
Reply from Joy Barthelmes
June 29th, 2026 08:39 PM
Thank you for your feedback, Bradford. I'm happy to know that you experienced great customer service. If you have any more thoughts or questions, feel free to reach out anytime.
Joy was fantastic! She made sure I understood all of my options and made sure we got a great rate. I really appreciate the fact that she was watching rates with multiple companies up until the last minute to ensure that we secured the loan...
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Reply from Joy Barthelmes
April 27th, 2026 01:11 PM
I'm pleased to hear that you felt well-supported throughout the process, Jamie. Ensuring you understood all your options and securing a great rate is always my top priority. Thank you for your kind words and for trusting PenTrust Mortgage Group...
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No issues what so ever. Made our first time buying a home extremely smooth and easy.
Reply from PenTrust Mortgage Group - Joy Barth...
March 20th, 2026 07:52 PM
I'm pleased to know that your first home-buying experience went smoothly. You and Ashlyn were a delight to work with! Making the process easy for you is always my top priority. If you ever have questions in the future or need further assistance,...
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About
I am a California girl, who moved to Colorado Springs in 2009, and started working in the mortgage business in 2011. I Love calling Colorado my Home! I have enjoyed sunny Colorado with lots of hikes, walks, pool time, playing tennis and pickleball. Since moving to Colorado, I have enjoyed learning about the military, and I now specialize in VA home loan benefits for borrowers. I work hard and play even harder; and contribute my success to working with the best mortgage team and company! PenTrust Mortgage prides themselves with being the top brand-new build construction lender in Southern Colorado; we believe in doing what is best for the borrower while getting the loan processed in the most efficient and timely manner.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Specialities
Mortgage Loans
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Positions
- PenTrust Mortgage Group - Loan OfficerFeb 1st, 2011 - Current
Memberships
- USTA Tennis Association
Addresses and Serving Areas
Primary Serving Area
Year Started
2011
Time Zone
Mountain Standard Time (MST)
Hobbies
- Tennis
- Pickleball
- Zumba
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Disclaimer
I am authorized to do business in the state of Colorado.; NMLS ID: 843812; PenTrust Mortgage Group, LLC, Equal Housing Opportunity; Company NMLS ID 1634635. www.nmlsconsumeraccess.org/.