PenTrust Mortgage Group - Joy Barthelmes
Loan Officer | NMLS# 843812
Vanguard University of Southern California
I am a California girl, who moved to Colorado Springs in 2009, and started working in the mortgage business in 2011. I Love calling Colorado my Home! I have enjoyed sunny Colorado with lots of hikes, walks, pool time, playing tennis and pic... Show More
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Reviews from Web
Great customer service.
Reply from Joy Barthelmes
June 29th, 2026 08:39 PM
Thank you for your feedback, Bradford. I'm happy to know that you experienced great customer service. If you have any more thoughts or questions, feel free to reach out anytime.
Joy was fantastic! She made sure I understood all of my options and made sure we got a great rate. I really appreciate the fact that she was watching rates with multiple companies up until the last minute to ensure that we secured the loan...
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Reply from Joy Barthelmes
April 27th, 2026 01:11 PM
I'm pleased to hear that you felt well-supported throughout the process, Jamie. Ensuring you understood all your options and securing a great rate is always my top priority. Thank you for your kind words and for trusting PenTrust Mortgage Group...
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No issues what so ever. Made our first time buying a home extremely smooth and easy.
Reply from PenTrust Mortgage Group - Joy Barth...
March 20th, 2026 07:52 PM
I'm pleased to know that your first home-buying experience went smoothly. You and Ashlyn were a delight to work with! Making the process easy for you is always my top priority. If you ever have questions in the future or need further assistance,...
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Thanks Joy for a smooth transaction on the lending side
Reply from Joy Barthelmes
March 20th, 2026 07:53 PM
I appreciate your feedback, Christine. I'm glad to know the lending process was smooth for you. If there's anything else you need or if you have any further questions, don't hesitate to reach out. Thank you for working with PenTrust Mortgage...
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Joy replies quickly to any message and gets the answer to you as soon as possible. She is very knowledgeable about the mortgage processes. She will walk you through the process for any issues with you as they arise, to close on the home. She...
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Reply from Owner
March 20th, 2026 07:55 PM
Thank You Much Thomas for your wonderful words and feedback! I know it was a process to get your home sold and then buyback purchasing your new build home, but it all came together with great teamwork! I'm glad I could assist you throughout...
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Joy answered all of my questions and concerns
Reply from Joy Barthelmes
January 26th, 2026 07:30 PM
It's great to know that I could address your questions and concerns, Thomas. I'm always here to help and make the process as clear as possible. If there's anything else you need or if any new questions come up, feel free to get in touch anytime....
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PenTrust Mortgage Group - Joy Barthelmes has received a review with 5 star rating from Nancy F
Reply from Owner
March 20th, 2026 07:56 PM
I appreciate your rating, Nancy. Thank you for choosing PenTrust Mortgage Group.
Joy was very patient and helpful
Reply from PenTrust Mortgage Group - Joy Barth...
December 5th, 2025 07:16 PM
Thank You Nancy for the 5-star review and kind words. You were wonderful to work with, and I love how organized and on top of everything you were! You are a dream client to work with! Congratulations on your brand-new home!!!
Joy's always the best to work with! She's friendly, easy to get updates from, and speedy quick to get to the finish line! Fantastic!!
Reply from PenTrust Mortgage Group - Joy Barth...
September 22nd, 2025 10:38 PM
Yay, Thank You for the kind words Cheyenne! I Appreciate You and Love working with you at Challenger Homes! We love quick, smooth closings that are on time with Happy Buyers!!!
Joy was kind and knowledgeable. She really made my first time home-buying experience seamless and stress-free.
Reply from Joy Barthelmes
September 22nd, 2025 10:39 PM
Thank You Jessica for your review! I Loved working with you and Happy to hear it was a seamless process for your first home purchase and lending experience! Many Blessings in your brand-new home!
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About
I am a California girl, who moved to Colorado Springs in 2009, and started working in the mortgage business in 2011. I Love calling Colorado my Home! I have enjoyed sunny Colorado with lots of hikes, walks, pool time, playing tennis and pickleball. Since moving to Colorado, I have enjoyed learning about the military, and I now specialize in VA home loan benefits for borrowers. I work hard and play even harder; and contribute my success to working with the best mortgage team and company! PenTrust Mortgage prides themselves with being the top brand-new build construction lender in Southern Colorado; we believe in doing what is best for the borrower while getting the loan processed in the most efficient and timely manner.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Specialities
Mortgage Loans
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Education
- Vanguard University of Southern CaliforniaBachelor's Degree, Business & Finance
Positions
- PenTrust Mortgage Group - Loan OfficerFeb 1st, 2011 - Current
Memberships
- USTA Tennis Association
- Uplift Professional Women of TriLakes
Addresses and Serving Areas
Primary Serving Area
Year Started
2011
Time Zone
Mountain Standard Time (MST)
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Hobbies
- Tennis
- Pickleball
- Zumba
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Disclaimer
I am authorized to do business in the state of Colorado.; NMLS ID: 843812; PenTrust Mortgage Group, LLC, Equal Housing Opportunity; Company NMLS ID 1634635. www.nmlsconsumeraccess.org/.