PenTrust Mortgage Group - Joy Barthelmes
Loan Officer | NMLS# 843812
Vanguard University of Southern California
I am a California girl, who moved to Colorado Springs in 2009, and started working in the mortgage business in 2011. I Love calling Colorado my Home! I have enjoyed sunny Colorado with lots of hikes, walks, pool time, playing tennis and pic... Show More
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9 AM to 5 PM
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closed
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closed
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Reviews from Web
The communication was great! Kept us updated and helped me several times in getting the info needed. I would recommend her to anyone!
Reply from Joy Barthelmes
August 7th, 2025 04:57 PM
Thank you so much, Karen, for your kind review. I enjoyed working with you gals to purchase a home here to be close to family. It's always rewarding to know when I've been helpful. I appreciate your recommendation and am here for any future...
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It was a smooth process. There were no major hang-ups.
Reply from Joy Barthelmes
July 29th, 2025 09:08 PM
I'm glad to hear the process went smoothly for you, Patrick. It's always my goal to make the mortgage journey as straightforward as possible. If you ever have any questions or need assistance in the future, don't hesitate to reach out. Thank...
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Joy was a pleasure to work with in every aspect. Professional and curtious. She is a great listener who possesses common sense and understands individual circumstances. I personally want to thank Joy for her hard work and dedication. To not...
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Reply from Owner
July 29th, 2025 09:09 PM
Thank you, Tyler, for your thoughtful words. It was truly a pleasure working with you and I appreciate your kind recognition of my efforts. Understanding individual circumstances and providing personalized service is important to me, so I'm...
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Joy was great to work with during the entire loan process! She is personable and professional!
Reply from Owner
September 22nd, 2025 10:40 PM
Thank you for your feedback, Brenda. I'm pleased to know that you found the loan process smooth and appreciated my approach. Providing a personable and professional experience is always my priority. If you have any questions or need further...
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Joy was amazing to work with. She listened to our goals and worked diligently to help.
Reply from Owner
September 22nd, 2025 10:57 PM
I'm pleased to know you had a positive experience, Michael. Listening to your goals and working diligently to meet them is something I always strive for. If there's anything else I can do or if you have further questions, please feel free to...
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Everyone at PenTrust are professional and friendly to make it so much easier when you need a great mortgage group.
You could not fine a more honest and warm experience.
Reply from Owner
September 22nd, 2025 10:59 PM
It's great to know that you found the team at PenTrust both professional and friendly, Wayne. Creating a positive and honest experience is something I always strive for. If there's anything more you need or any questions arise, please feel...
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Excellent! Joy is
Reply from Joy Barthelmes
May 22nd, 2025 01:04 AM
I'm thrilled to hear you had an excellent experience with your refinance process, John. It was a pleasure assisting you, and I appreciate your kind words. If you have any more questions or need further assistance, please feel free to reach...
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There were no surprises everything was explained and it a positive experience.
Reply from Joy Barthelmes
May 9th, 2025 10:01 PM
HI Wayne, Thanks for the 5 star review and response. I appreciate you guys always coming back to me at PenTrust Mortgage for another transaction. Always a pleasure working with you!
Honest, responcive,careing***team***. Joy discused all of our questions and gave us great education on mortgages and why she picked the one she did. This was the 4th time we worked with JOY and team at PENTRUST MORTGAGE. *** WILL BE BACK***....
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Reply from Joy Barthelmes
May 8th, 2025 05:20 PM
Thanks for the Stellar review Pete and Wayne! You guys are the Best repeat buyers and clients! Always a fun time working with you as well! You know where to find me when you're ready to purchase your next home!
Joy was extremely easy to work with-- overall A very positive experience!
Reply from Joy Barthelmes
March 31st, 2025 04:51 PM
I'm thrilled to hear that you had such a positive experience working with me, Christina. It was a pleasure assisting you with your purchase, and I appreciate your kind words. Thank you for choosing PenTrust Mortgage Group!
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About
I am a California girl, who moved to Colorado Springs in 2009, and started working in the mortgage business in 2011. I Love calling Colorado my Home! I have enjoyed sunny Colorado with lots of hikes, walks, pool time, playing tennis and pickleball. Since moving to Colorado, I have enjoyed learning about the military, and I now specialize in VA home loan benefits for borrowers. I work hard and play even harder; and contribute my success to working with the best mortgage team and company! PenTrust Mortgage prides themselves with being the top brand-new build construction lender in Southern Colorado; we believe in doing what is best for the borrower while getting the loan processed in the most efficient and timely manner.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Specialities
Mortgage Loans
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Education
- Vanguard University of Southern CaliforniaBachelor's Degree, Business & Finance
Positions
- PenTrust Mortgage Group - Loan OfficerFeb 1st, 2011 - Current
Memberships
- USTA Tennis Association
- Uplift Professional Women of TriLakes
Addresses and Serving Areas
Primary Serving Area
Year Started
2011
Time Zone
Mountain Standard Time (MST)
Gallery
Hobbies
- Tennis
- Pickleball
- Zumba
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Disclaimer
I am authorized to do business in the state of Colorado.; NMLS ID: 843812; PenTrust Mortgage Group, LLC, Equal Housing Opportunity; Company NMLS ID 1634635. www.nmlsconsumeraccess.org/.