PenTrust Mortgage Group - Joy Barthelmes
Loan Officer | NMLS# 843812
Vanguard University of Southern California
I am a California girl, who moved to Colorado Springs in 2009, and started working in the mortgage business in 2011. I Love calling Colorado my Home! I have enjoyed sunny Colorado with lots of hikes, walks, pool time, playing tennis and pic... Show More
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Business Hours
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9 AM to 5 PM
Sat
closed
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closed
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Reviews from Web
Joy was great to work with! She helped us to understand everything regarding the loan process and worked to find us the best deal for our situation. I appreciate the transparency and quick responses. She even brought our little guy toys and...
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Reply from Joy Barthelmes
January 10th, 2025 10:05 PM
Hi Sarah, I'm thrilled to hear that you had a positive experience with our loan process at PenTrust Mortgage Group. It was my pleasure to assist you and your family, to help you understand the loan details. I always strive to provide the best...
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We had a great experience with PenTrust throughout the loan process. All our questions were addressed quickly and Joy was great to work with!
Reply from Joy Barthelmes
January 10th, 2025 10:08 PM
Thank you for the glowing review, Matthew! I'm deeply pleased to hear you had a great experience with PenTrust Mortgage Group. Your satisfaction is our priority, and I'm glad to have been able to assist you throughout the loan process. Remember,...
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Joy was able to navigate explaining the complicated process to first time home buyers which is not an easy task and was always available when we needed her!
Reply from Joy Barthelmes
January 10th, 2025 10:08 PM
Congratulation O'Brien's on your first home purchase! You were both wonderful to work with, which made the process enjoyable for all involved! Many Blessings in your new home!
A very complex process made simple, easy, and approachable to understand. Joy and her team were nothing short of excellence. I very much understood each process and felt like i was personally took care of .
Reply from Joy Barthelmes
December 2nd, 2024 09:59 PM
Thank You Very Much James for the wonderful review and kind words!!! It was a pleasure working with you and your sweet parents, on your brand-new home purchase! Many Blessings in your new home!
Joy was knowledgeable and very kind she made everything go as smooth as it could
Reply from Joy Barthelmes
November 8th, 2024 10:26 PM
Thank you so much, Miranda, for the wonderful review and the perfect rating! It was a pleasure to assist you with your purchase at PenTrust Mortgage Group. I'm delighted to hear that you found the process smooth and that my knowledge was of...
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Fast process
Reply from Joy Barthelmes
October 29th, 2024 05:42 PM
Thank You Kenneth! It was wonderful working with you and getting you guys quickly into a brand-new home! Many Blessings in your new home this holiday season!
Joy was very knowledgeable and patient with my clients. I would highly recommend her.
Reply from Joy Barthelmes
October 29th, 2024 05:43 PM
I'm thrilled to hear such positive feedback, Kelly! It was an absolute pleasure assisting you and your clients with your purchase. I always aim to provide the best support and guidance to all my clients. Your recommendation means a lot to me...
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Joy helped explain anything we asked and was very helpful throughout the process.
Reply from Joy Barthelmes
October 29th, 2024 05:45 PM
I appreciate your thoughtful review, Camron. It means a lot to hear that you felt supported and well-informed throughout your loan process with PenTrust Mortgage Group. Ensuring you understand every detail of your purchase is my topmost priority....
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Great experience with Joy! She answered all of our questions and was with us at closing to make sure everything went as planned. Very smooth process end to end.
Reply from Owner
March 28th, 2025 11:04 PM
Thank You Tiffany for the lovely review. It was wonderful working with you as you were on top of everything needed for your loan. Congratulations on your brand-new home! Many Blessings to you and your family in your new home this holiday season!...
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Joy is amazing. She did a great job getting us the right loan for our home. She is very professional and kind!
Reply from Owner
March 28th, 2025 11:04 PM
Thank You Selena for your kind words and response. It was wonderful working with you! I am sorry I was sick and missed closing. If there's anything you guys needs in the future, don't hesitate to reach out to me.
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About
I am a California girl, who moved to Colorado Springs in 2009, and started working in the mortgage business in 2011. I Love calling Colorado my Home! I have enjoyed sunny Colorado with lots of hikes, walks, pool time, playing tennis and pickleball. Since moving to Colorado, I have enjoyed learning about the military, and I now specialize in VA home loan benefits for borrowers. I work hard and play even harder; and contribute my success to working with the best mortgage team and company! PenTrust Mortgage prides themselves with being the top brand-new build construction lender in Southern Colorado; we believe in doing what is best for the borrower while getting the loan processed in the most efficient and timely manner.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Specialities
Mortgage Loans
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Education
- Vanguard University of Southern CaliforniaBachelor's Degree, Business & Finance
Positions
- PenTrust Mortgage Group - Loan OfficerFeb 1st, 2011 - Current
Memberships
- USTA Tennis Association
- Uplift Professional Women of TriLakes
Addresses and Serving Areas
Primary Serving Area
Year Started
2011
Time Zone
Mountain Standard Time (MST)
Gallery
Hobbies
- Tennis
- Pickleball
- Zumba
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Disclaimer
I am authorized to do business in the state of Colorado.; NMLS ID: 843812; PenTrust Mortgage Group, LLC, Equal Housing Opportunity; Company NMLS ID 1634635. www.nmlsconsumeraccess.org/.