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Joel Scheer, Ruoff Mortgage
VP Branch Manager | NMLS# 236407 | Ruoff Mortgage ...

Additional Licenses: NMLS# 236407.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and s... Show More
Location & Business Hours
Business Hours
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9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Everybody was super timely. Everybody was super kind and it made the process really easy.
Reply from Joel Scheer
June 16th, 2026 07:21 PM
I'm grateful to hear that the process was easy for you, Taylor. It's important to me that everything is timely and kind for my clients. If you ever need anything else, please don't hesitate to reach out.
Joel was great to work with. He was very thorough in his explanation, very honest, and reliable. He got everything done within the timeframe that he provided to me. He made everything from start to finish very easy to understand. I have used...
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Reply from Joel Scheer, Ruoff Mortgage
May 14th, 2026 12:39 AM
Thank you for sharing your experience Shelby. It's appreciated to know that my approach helps make the process clear and straightforward. I enjoy our conversations and sincerely thank you for trusting me with both your original purchase and...
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I have worked with Joel on 3 homes and he is always pleasant and verg informing and helpful. I so appreciated all he has done for me.
Reply from Joel Scheer, Ruoff Mortgage
May 13th, 2026 01:34 AM
I'm grateful for your continued trust and support Tammy! It's been a pleasure assisting you with your home purchases, and I'm pleased to hear that you find my help informative and pleasant. If there's anything more I can do for you, please...
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Joel Scheer, Ruoff Mortgage has received a review with 5 star rating from Jennifer S
Reply from Owner
May 2nd, 2026 01:02 AM
Thank you kindly for the 5-star Google review Jennifer. Greatly appreciated - it was an absolute pleasure working with you!
Joel was always available when needed. He provided clear explanations, options and help as needed. It really was an amazing experience working with Joel and gis team.
Reply from Joel Scheer, Ruoff Mortgage
May 2nd, 2026 01:03 AM
Thank you kindly for the 5-star review Jennifer. Greatly appreciated - it was an absolute pleasure working with you!
The quality and quickness throughout the whole process was great!
Reply from Joel Scheer, Ruoff Mortgage
March 9th, 2026 08:54 PM
I sincerely appreciate your feedback and the 5-star review Naomi, thank you! I'm glad to hear that the process was efficient and met your expectations. Feel free to reach out at any time if I can be of assistance going forward.
Joel was knowledeable, patient, and very efficient. He was always quick to respond and kind in his responses. We really enjoyed working with Joel and would recommend him to others as well!
Reply from Joel Scheer, Ruoff Mortgage
March 9th, 2026 08:48 PM
It's wonderful to hear that you found my approach helpful and efficient. I'm pleased that working together was a positive experience for you Aaron, and I'm grateful for your kind words! Should you have any further questions or if there's any...
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This is our 3rd mortgage with Joel and will be back again. Joel is available for questions whenever we needed. He was clear in communication, and gave accurate information. Very knowledgeable with the process in home ownership mortgage and...
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Reply from Joel Scheer, Ruoff Mortgage
March 9th, 2026 08:40 PM
Your feedback is greatly valued Adam - thank you! It’s satisfying to know that I could assist you effectively with your mortgage needs once again. Clarity and availability are priorities for me, and I'm glad this met your expectations.
Joel was so helpful and knowledgeable that this was the easiest of all the mortgages I've ever been thru.
Reply from Joel Scheer, Ruoff Mortgage
March 9th, 2026 06:02 PM
I'm grateful for your feedback Adam, and I'm pleased to hear that your experience felt seamless. Providing assistance by fully communicating our products and process is always my goal, so it's rewarding to know it made a difference for you!
It just doesn't get any better than Joel S. He is on top of every detail. He also explains everything well!!! He is the best of the best!!
Reply from Joel Scheer, Ruoff Mortgage
March 9th, 2026 05:53 PM
Thank you so very much Joetta! Your kind words me the world to me and I am grateful for your continued support. We'll stay in touch!
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About
Additional Licenses: NMLS# 236407.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
FHA Loans
USDA Loans
VA Loans
Conventional Loans
First Time Homebuyers
IHCDA Down Payment Assistance
Ruoff HomeNow FHA Down Payment Assistance Program
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Memberships
- Indiana Mortgage Bankers Association - State
- Northeast Indiana Mortgage Bankers Association - Chapter
- Home Builders Association of Fort Wayne
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2001
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 236407
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Achievements
- President of Indiana Mortgage Bankers Association 2022 - 2023
Hobbies
- Golf
- Weekend family game nights
- Puzzles
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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