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Joel Scheer, Ruoff Mortgage
VP Branch Manager | NMLS# 236407 | Ruoff Mortgage ...
Additional Licenses: NMLS# 236407.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and s... Show More
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9 AM to 5 PM(Open now)
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
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Reviews from Web
Joel was great to work with! Easy to get ahold of and prompt to answer my many questions. Also was able to push to help us close after recieving the clear to close a couple days later!
Reply from Owner
June 29th, 2026 09:00 PM
Thank you kindly for the 5-star review Jonah! I'm pleased to hear that you found it easy to reach me and that I could assist with your questions. If you have any further questions or need assistance, please feel free to contact me.
Joel was great to work with! Easy to get ahold of and prompt to answer my many questions. Also was able to push to help us close after recieving the clear to close a couple days later!
Reply from Joel Scheer, Ruoff Mortgage
June 29th, 2026 08:58 PM
Jonah, thank you for your feedback and kind words! It's great to know that my availability and promptness were helpful during your experience. If you have any further questions or need assistance, please feel free to reach out.
Couldn't have had a better experience working with Joel and his team. Full transparency, very open, always available to talk and make the entire transaction of buying a home a lot less stressful.
Reply from Owner
June 29th, 2026 08:54 PM
Branden, I'm thankful for your kind words about your experience with me and my team. It's wonderful to know that our transparency and availability helped make the home-buying process less stressful for you. If you need anything else in the...
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Joel and the entire Ruoff team were great from beginning to end, no surprises, no extra stress, just full transparency and an easy interaction. Would highly recommend Joel and his team.
Reply from Joel Scheer, Ruoff Mortgage
June 29th, 2026 05:49 PM
Branden, I appreciate your kind words and recommendation. It's great to know that our transparent approach made the process stress-free for you. If you have any more questions or need assistance in the future, please reach out.
Joel was great throughout the entire process. He was knowledgeable and patiebt With all our questions.
Reply from Joel Scheer, Ruoff Mortgage
June 29th, 2026 03:10 PM
I'm glad to hear that you found my assistance helpful, Cathleen. It's important to me to be patient and knowledgeable with all your questions. If there's anything else you need, please feel free to reach out.
We are moving from Oregon to Indiana and would not be able to be present for most signings and decisions. The first day of our house hunting trip to Fort Wayne, Joel agreed to meet us at our realtor's office and after meeting Joel it was clear...
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Reply from Joel Scheer, Ruoff Mortgage
June 17th, 2026 07:30 PM
Lew, your kind words mean the world to me - thank you sir! I am very much looking forward to our next in-person greeting to officially welcome Tami and yourself to the great State of Indiana. Until then, please take good care!
Everything was a pleasant experience.
Reply from Joel Scheer, Ruoff Mortgage
June 17th, 2026 07:25 PM
Thanks for the 5 stars Jarod. Hope you are enjoying your new home. Reach out at any point going forward, always happy to help!
Joel Scheer, Ruoff Mortgage has received a review with 5 star rating from Benjamin C
Reply from Owner
June 17th, 2026 07:21 PM
Thank you kindly for the 5 star review Ben, very much appreicated!
I love how for a first time home buyer I was well esucated and kept up on everything I needed to know. Everything was explained to me in layman's terms and it was very helpful.
Reply from Joel Scheer
June 16th, 2026 05:32 PM
I'm pleased to hear that you felt well-informed throughout your home-buying journey, Benjamin. Ensuring that first-time buyers understand each step of the process is important to me. If you have any more questions or need assistance in the...
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Joel Scheer, Ruoff Mortgage has received a review with 5 star rating from Taylor W
Reply from Owner
June 16th, 2026 03:42 PM
Thank you for the perfect rating, Taylor. I appreciate it and am here if you ever need assistance in the future.
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About
Additional Licenses: NMLS# 236407.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
FHA Loans
USDA Loans
VA Loans
Conventional Loans
First Time Homebuyers
IHCDA Down Payment Assistance
Ruoff HomeNow FHA Down Payment Assistance Program
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Memberships
- Indiana Mortgage Bankers Association - State
- Northeast Indiana Mortgage Bankers Association - Chapter
- Home Builders Association of Fort Wayne
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2001
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 236407
Gallery
Achievements
- President of Indiana Mortgage Bankers Association 2022 - 2023
Hobbies
- Golf
- Weekend family game nights
- Puzzles
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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