Top 5%
Joel Scheer, Ruoff Mortgage
VP Branch Manager | NMLS# 236407 | Ruoff Mortgage ...
Additional Licenses: NMLS# 236407.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and s... Show More
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9 AM to 5 PM
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9 AM to 5 PM
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closed
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Reviews from Web
Keep use up to date on things as soon as was available.
Reply from Joel Scheer, Ruoff Mortgage
August 25th, 2026 05:08 PM
Deborah, I appreciate your feedback and the high marks you provided in your reply. If there's anything else I can assist with, please feel free to reach out. Wishing you all the best!
Joel Scheer, Ruoff Mortgage has received a review with 5 star rating from Callie C
Reply from Owner
August 25th, 2026 05:04 PM
Callie, thank you for the 5-star rating. I'm glad to know you had a positive experience with Ruoff Mortgage.
The communication was wonderful and he always made reassurance and made sure we understood everything about buying our first home and was easy to get ahold of
Reply from Joel Scheer, Ruoff Mortgage
August 25th, 2026 05:02 PM
Mya, I'm glad to hear that the communication was wonderful and that you felt reassured during your first home-buying experience. Ensuring clarity and being accessible are important to me, and I'm pleased that it made a positive difference for...
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Was going through the process of getting a home loan, but there was terrible communication on fees accumulated and being terribly high. I had to make a fuss just to get exact closing costs two weeks before closing. After double checking numbers...
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Reply from Owner
August 19th, 2026 06:19 PM
Parker, thank you for taking the time to share your feedback. We are sorry to hear that you left the mortgage process with concerns about the costs associated with your loan. We understand how important it is for homebuyers, particularly those...
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If anyone needs help … Joel Scheer is absolutely your man. If anyone deserves 6 stars it should be this guy!
Reply from Owner
July 23rd, 2026 06:44 PM
I think this might be my first official 6-star review - thanks kindly Kaleb! I very much appreciate your "one-up" review. We'll stay in touch!
Fantastic communication, super helpful with informaction. Made the process super smooth and easy
Reply from Joel Scheer, Ruoff Mortgage
July 23rd, 2026 06:40 PM
Kaleb, I'm glad to hear that the communication and support helped make the process smooth and easy for you. If you have any further questions or need assistance in the future, please feel free to reach out.
Joel was absolutely amazing throughout our entire loan process. He was always quick to respond, kept us informed every step of the way, and made sure we understood everything from start to finish. He made what could have been a stressful experience...
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Reply from Owner
July 17th, 2026 03:08 PM
Jordan, I'm pleased to know that you felt supported and well-informed throughout your loan process. It's important to me that everything feels smooth and easy for my clients. Thank you for your kind words and for considering recommending me...
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Joel was absolutely amazing throughout our entire loan process. He was always quick to respond, kept us informed every step of the way, and made sure we understood everything from start to finish. He made what could have been a stressful experience...
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Reply from Joel Scheer
July 17th, 2026 04:20 PM
Jordan, I'm grateful for your kind words and am happy to hear that you felt well-supported throughout the loan process. Ensuring a smooth and easy experience is always my goal. Thank you for your recommendation, and if you ever need assistance...
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Joel and his team were perfect! Knowledgeable, pleasant, and very responsive!
Reply from Owner
June 29th, 2026 09:06 PM
Perfect is a pretty high bar Seth, but we'll certainly take it - thank you! I'm pleased to know that you found my team knowledgeable and responsive. Your positive feedback is truly valued. If there's anything else you need in the future, please...
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Joel and his team were very quick to help guide me along with any questions or concerns I had!
Reply from Joel Scheer, Ruoff Mortgage
June 29th, 2026 09:04 PM
Seth, I'm pleased to hear that my team and I could assist you promptly with your questions and concerns. Your 5-star review is very much appreciated - thank you! If you need any further help, please don't hesitate to reach out.
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About
Additional Licenses: NMLS# 236407.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
FHA Loans
USDA Loans
VA Loans
Conventional Loans
First Time Homebuyers
IHCDA Down Payment Assistance
Ruoff HomeNow FHA Down Payment Assistance Program
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Memberships
- Indiana Mortgage Bankers Association - State
- Northeast Indiana Mortgage Bankers Association - Chapter
- Home Builders Association of Fort Wayne
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2001
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 236407
Gallery
Achievements
- President of Indiana Mortgage Bankers Association 2022 - 2023
Hobbies
- Golf
- Weekend family game nights
- Puzzles
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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