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Ruoff Mortgage - Southwest Fort Wayne, Fort Wayne, IN

Fort Wayne, IN

4.95

(1,977)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 489-5595

Fort Wayne, IN

https://www.ruoff.com/lending-centers/fort-wayne-southwest

Location & Business Hours

Business Hours

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

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4.95

(1,977)

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Communication was excellent. We worked with Brenda years ago and found this experience as wonderful as the last. She was always willing to answer our calls over the weekends and evenings when needed.

Joel was absolutely amazing throughout our entire loan process. He was always quick to respond, kept us informed every step of the way, and made sure we understood everything from start to finish. He made what could have been a stressful experience...

This was my 3rd time purchasing a house and the smoothest by a mile. Brendan was so knowledgable and helpful. Ruoff's Loan Butler is great at keeping you informed on where you are at all times in the loan process.

Reply from Brendan Morris, Ruoff Mortgage

July 6th, 2026 03:58 PM

Alyssa, I love hearing that! Thank you for the feedback and taking the time to let us know how we did! Congratulations on your new home!

Kevin did a wonderful job every step of the way. He was professional, timely, helpful, and extremely knowledgeable throughout the entire mortgage process. He made everything easy to understand, guided me through all the paperwork, and worked...

Reply from Kevin Pritchard, Ruoff Mortgage

July 6th, 2026 03:57 PM

Congratulations Ella. It was great working with you. If you have any questions, please let me know. Happy Moving!!

I highly recommend Ruoff and especially Brendan Morris. He worked hard for us and when competitor real estate agents threw us curveballs, he acted quickly to help us in our bidding process. I have already recommended him to a family member.

Reply from Brendan Morris, Ruoff Mortgage

July 6th, 2026 03:49 PM

Thank you for the awesome review, Jim! I really enjoyed working with you!

Branden was not only professional, prompt, and knowledgeable. He became a friend!

Reply from Brendan Morris, Ruoff Mortgage

July 6th, 2026 03:50 PM

Thank you for the awesome review, Jim! I really enjoyed working with you!

Kim was quick and even responded after business hours. As chal as getting my husband and my sch to coordinate she stayed flexible. We appreciated that.

Lavonte made our experience seamless. He answered every call, question, and helped us through the process with ease. We were impressed with his pristine communication and ability to work swiftly while under time constraints. This has been our...

Kim really was great at making sure we had all the information and reaching out during the process

Reply from Kim Arnos, Ruoff Mortgage

July 1st, 2026 04:41 PM

Max, I appreciate your feedback and am glad to hear that you found the information and communication helpful throughout the process. If you have any further questions or need assistance, please feel free to reach out.

Just an over all professional and very helpful experience.

Reply from Owner

July 1st, 2026 08:06 PM

Thank you so much for the kind words! It was a pleasure working with you!

10 of 1977

About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans