Top 5%
Joel Scheer, Ruoff Mortgage
VP Branch Manager | NMLS# 236407 | Ruoff Mortgage ...
Additional Licenses: NMLS# 236407.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and s...... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Joel was the absolute best! I've enjoyed working with him and always knew he was looking out for my best interest!
Reply from Joel Scheer, Ruoff Mortgage
July 23rd, 2025 03:53 PM
I too enjoyed working with you Kelsey! Thank you for the 5 star rating and the positive feedback, I do sincerely appreciate it. Wising you many years of happiness in your new home!
Joel was incredibly knowledgeable, communicative, and enjoyable to work with throughout our homebuying process. He consistently checked in, kept us informed at every step, and made sure we always knew what to expect. His responsiveness and...
read more
Reply from Joel Scheer, Ruoff Mortgage
June 23rd, 2025 11:30 PM
It was a pleasure working with you Sam, I'm glad I could help ease any stress or uncertainty. Your feedback is greatly appreciated and I'm grateful for the opportunity to assist!
Joel was FANTASTIC! As first time home buyers we were oblivious to the whole process. Joel never hestitated to answer our questions, he explained everything throughly and kept us up to date the whole time. He is so very easy to talk to, we...
read more
Reply from Owner
June 23rd, 2025 11:54 PM
Smiling faces makes for a happier world, and that is what I strive to achieve in my daily interactions. Therefore, the affirmation in the comments you have shared truly warms my heart - Thank you Nicole!
Joel was absolutely amazing throughout our entire loan process. He was always quick to respond, kept us informed every step of the way, and made sure we understood everything from start to finish. He made what could have been a stressful experience...
read more
Joel and his team were perfect! Knowledgeable, pleasant, and very responsive!
Reply from Owner
June 29th, 2026 09:06 PM
Perfect is a pretty high bar Seth, but we'll certainly take it - thank you! I'm pleased to know that you found my team knowledgeable and responsive. Your positive feedback is truly valued. If there's anything else you need in the future, please...
read more
Joel and his team were very quick to help guide me along with any questions or concerns I had!
Reply from Joel Scheer, Ruoff Mortgage
June 29th, 2026 09:04 PM
Seth, I'm pleased to hear that my team and I could assist you promptly with your questions and concerns. Your 5-star review is very much appreciated - thank you! If you need any further help, please don't hesitate to reach out.
Joel was great to work with! Easy to get ahold of and prompt to answer my many questions. Also was able to push to help us close after recieving the clear to close a couple days later!
Reply from Owner
June 29th, 2026 09:00 PM
Thank you kindly for the 5-star review Jonah! I'm pleased to hear that you found it easy to reach me and that I could assist with your questions. If you have any further questions or need assistance, please feel free to contact me.
Joel was great to work with! Easy to get ahold of and prompt to answer my many questions. Also was able to push to help us close after recieving the clear to close a couple days later!
Reply from Joel Scheer, Ruoff Mortgage
June 29th, 2026 08:58 PM
Jonah, thank you for your feedback and kind words! It's great to know that my availability and promptness were helpful during your experience. If you have any further questions or need assistance, please feel free to reach out.
Couldn't have had a better experience working with Joel and his team. Full transparency, very open, always available to talk and make the entire transaction of buying a home a lot less stressful.
Reply from Owner
June 29th, 2026 08:54 PM
Branden, I'm thankful for your kind words about your experience with me and my team. It's wonderful to know that our transparency and availability helped make the home-buying process less stressful for you. If you need anything else in the...
read more
Joel and the entire Ruoff team were great from beginning to end, no surprises, no extra stress, just full transparency and an easy interaction. Would highly recommend Joel and his team.
Reply from Joel Scheer, Ruoff Mortgage
June 29th, 2026 05:49 PM
Branden, I appreciate your kind words and recommendation. It's great to know that our transparent approach made the process stress-free for you. If you have any more questions or need assistance in the future, please reach out.
10 of 165
About
Additional Licenses: NMLS# 236407.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
FHA Loans
USDA Loans
VA Loans
Conventional Loans
First Time Homebuyers
IHCDA Down Payment Assistance
Ruoff HomeNow FHA Down Payment Assistance Program
Search Rank ScoreLearn More →
711
/850
Search Rank Score
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Memberships
- Indiana Mortgage Bankers Association - State
- Northeast Indiana Mortgage Bankers Association - Chapter
- Home Builders Association of Fort Wayne
View All
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2001
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 236407
Gallery
Achievements
- President of Indiana Mortgage Bankers Association 2022 - 2023
Hobbies
- Golf
- Weekend family game nights
- Puzzles
View All
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us