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Joel Scheer, Ruoff Mortgage

Name: Ruoff Mortgage - Southwest Fort Wayne
Address: 1670 Magnavox Way, Fort Wayne, Indiana, 46804
Telephone: +1-260-402-9832
Rating: 4.96

VP Branch Manager | NMLS# 236407 | Ruoff Mortgage ...

Ruoff Mortgage - Southwest Fort Wayne

4.96

(171)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 402-9832

Fort Wayne, IN

https://www.ruoff.com/JoelScheer

Location & Business Hours

Business Hours

Mon

9 AM to 5 PM

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM

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4.96

(171)

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Experience.com

4.97

(116)

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4.92

(53)

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Joel was the absolute best! I've enjoyed working with him and always knew he was looking out for my best interest!

Reply from Joel Scheer, Ruoff Mortgage

July 23rd, 2025 03:53 PM

I too enjoyed working with you Kelsey! Thank you for the 5 star rating and the positive feedback, I do sincerely appreciate it. Wising you many years of happiness in your new home!

Joel was incredibly knowledgeable, communicative, and enjoyable to work with throughout our homebuying process. He consistently checked in, kept us informed at every step, and made sure we always knew what to expect. His responsiveness and...

Reply from Joel Scheer, Ruoff Mortgage

June 23rd, 2025 11:30 PM

It was a pleasure working with you Sam, I'm glad I could help ease any stress or uncertainty. Your feedback is greatly appreciated and I'm grateful for the opportunity to assist!

Joel was FANTASTIC! As first time home buyers we were oblivious to the whole process. Joel never hestitated to answer our questions, he explained everything throughly and kept us up to date the whole time. He is so very easy to talk to, we...

Reply from Owner

June 23rd, 2025 11:54 PM

Smiling faces makes for a happier world, and that is what I strive to achieve in my daily interactions. Therefore, the affirmation in the comments you have shared truly warms my heart - Thank you Nicole!

Joel Scheer, Ruoff Mortgage has received a review with 5 star rating from Callie C

The communication was wonderful and he always made reassurance and made sure we understood everything about buying our first home and was easy to get ahold of

Was going through the process of getting a home loan, but there was terrible communication on fees accumulated and being terribly high. I had to make a fuss just to get exact closing costs two weeks before closing. After double checking numbers...

Reply from Owner

August 19th, 2026 06:19 PM

Parker, thank you for taking the time to share your feedback. We are sorry to hear that you left the mortgage process with concerns about the costs associated with your loan. We understand how important it is for homebuyers, particularly those...

If anyone needs help … Joel Scheer is absolutely your man. If anyone deserves 6 stars it should be this guy!

Reply from Owner

July 23rd, 2026 06:44 PM

I think this might be my first official 6-star review - thanks kindly Kaleb! I very much appreciate your "one-up" review. We'll stay in touch!

Fantastic communication, super helpful with informaction. Made the process super smooth and easy

Reply from Joel Scheer, Ruoff Mortgage

July 23rd, 2026 06:40 PM

Kaleb, I'm glad to hear that the communication and support helped make the process smooth and easy for you. If you have any further questions or need assistance in the future, please feel free to reach out.

Joel was absolutely amazing throughout our entire loan process. He was always quick to respond, kept us informed every step of the way, and made sure we understood everything from start to finish. He made what could have been a stressful experience...

Reply from Owner

July 17th, 2026 03:08 PM

Jordan, I'm pleased to know that you felt supported and well-informed throughout your loan process. It's important to me that everything feels smooth and easy for my clients. Thank you for your kind words and for considering recommending me...

Reply from Joel Scheer

July 17th, 2026 04:20 PM

Jordan, I'm grateful for your kind words and am happy to hear that you felt well-supported throughout the loan process. Ensuring a smooth and easy experience is always my goal. Thank you for your recommendation, and if you ever need assistance...

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About

Additional Licenses: NMLS# 236407. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Specialities

FHA Loans

USDA Loans

VA Loans

Conventional Loans

First Time Homebuyers

IHCDA Down Payment Assistance

Ruoff HomeNow FHA Down Payment Assistance Program