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Joel Scheer, Ruoff Mortgage
VP Branch Manager | NMLS# 236407 | Ruoff Mortgage ...

Additional Licenses: NMLS# 236407.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and s... Show More
Location & Business Hours
Business Hours
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9 AM to 5 PM
Fri
9 AM to 5 PM
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closed
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Reviews from Web
This is the fourth time we've worked with Joel and Ruoff and it was easy. Our time is valua and Joel always does the heavy lifting for us. We feel confident that were we're in good hands and everything is taken care of for us.
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Reply from Joel Scheer, Ruoff Mortgage
February 26th, 2026 01:50 AM
Katie, I'm sincerely grateful for your continued trust and kind feedback. Knowing that your needs are well managed is important to me. It's always a priority to make sure everything is handled efficiently so you can focus on what matters most!...
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Joel and his team did an amazing job!!!
Reply from Owner
February 12th, 2026 12:48 AM
I'm happy to know that you had a positive experience with us Brandon. It's great to see our efforts recognized, and I'm grateful for your support. Thank you kindly for the 5-star review - much appreciated!
Joel and his team did an amazing job and worked very hard to make this process easy and go fast!!!!
Reply from Joel Scheer, Ruoff Mortgage
February 12th, 2026 12:44 AM
I appreciate your feedback Brandon - thank you! It's always my aim to make things as straightforward as possible. If you have any further questions or need assistance, don't hesitate to reach back out. In the meantime, wishing you, Em and the...
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Joel Scheer, Ruoff Mortgage has received a review with 5 star rating from Maxwell M
Reply from Owner
February 6th, 2026 08:25 PM
Appreciate the 5-star review Max - thank you kindly!
Every step of the way it really just seemed as though I was talking with a long time friends that was knowledgeable about mortgages .
Reply from Joel Scheer, Ruoff Mortgage
February 6th, 2026 08:28 PM
Max, thank you for the kind words and the 5-star review. I'm pleased to hear that you felt such comfort and trust during our interactions. Ensuring that you have a supportive and informed experience is always my goal. If there's anything else...
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Definitely would work with Ruoff & Joel again. This is our second time getting a mortgage through Ruoff and their standards are still very high for how they treat clients.
Reply from Owner
December 29th, 2025 04:41 PM
The 5-star rating and your positive feedback is very much appreciated Alyssa! You were an absolute joy to work with and I sincerely thank you for your trust in allowing me to be a part of your new home journey. Please reach back out at any...
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Joel and Anicia were wonderful! They were friendly, prompt, and on top of communication. I can always tell when a company is going to be good to work with based on their communication.
Reply from Joel Scheer, Ruoff Mortgage
December 29th, 2025 04:23 PM
Thank you for the positive feedback and the 5-star rating Alyssa. It was a pleasure to assist you and we are grateful for the opportunity to do so. Wishing your family many happy memories in the years to come in your new home!
Joel Scheer, Ruoff Mortgage has received a review with 5 star rating from Bo H
Reply from Owner
December 29th, 2025 04:12 PM
Thank you kindly for the 5-star rating Bo, very much appreciated!
Joel did a great job throughout the entire process. We are very pleased with everything and all experiences with Ruoff.
Reply from Joel Scheer, Ruoff Mortgage
December 29th, 2025 04:11 PM
Hi Bo. I am so very happy for you guys! If you ever have more questions or need assistance in the future, please reach out. Thanks for the 5-star review, I appreciate it greatly!
Joel is very knowledgeable and is always willing to answer questions or concerns even after hours. He got us a great deal and I would highly recommend using Joel.
Reply from Joel Scheer, Ruoff Mortgage
December 22nd, 2025 06:50 PM
Thank you for sharing your thoughts, Ethan. I'm glad to hear that I could offer helpful support and a favorable deal throughout the process. Your recommendation means a lot to me. If there's ever anything else you need or further questions...
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About
Additional Licenses: NMLS# 236407.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
FHA Loans
USDA Loans
VA Loans
Conventional Loans
First Time Homebuyers
IHCDA Down Payment Assistance
Ruoff HomeNow FHA Down Payment Assistance Program
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Memberships
- Indiana Mortgage Bankers Association - State
- Northeast Indiana Mortgage Bankers Association - Chapter
- Home Builders Association of Fort Wayne
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2001
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 236407
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Achievements
- President of Indiana Mortgage Bankers Association 2022 - 2023
Hobbies
- Golf
- Weekend family game nights
- Puzzles
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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