Joel Kemp
Senior Mortgage Consultant | NMLS # 209083
Hello, my name is Joel Kemp. I’ve been in the mortgage business for over 20 years and truly enjoy what I do.
I’m married with two boys that keep me very busy. When I’m not at work, I enjoy spending time with my family, usually hiking, biki... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM(Open now)
Sat
closed
Sun
closed
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Reviews from Web
Very responsive and professional.
Reply from Joel Kemp
September 17th, 2026 07:00 PM
Xavier, I'm glad to hear you found my service responsive and professional. Your feedback is truly appreciated, and I'm thankful for the opportunity to assist you.
Fast, convenient, and thorough. The team is great!
Reply from Joel Kemp
September 17th, 2026 07:00 PM
Andriano, I'm happy to hear that you found the process fast, convenient, and thorough. It's great to know the team made such a positive impact. Thank you for your kind words!
Any amount of proactive communication, not using calls with the customer to vent, being accessible to reach for questions, and being an expert in the field and knowing what the loan requirements are well ahead of the loan objection deadline....
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The whole team was very communicative and helped keep the process smooth and easy up until the end. During the process, everyone was easy to get a hold of and answered the questions in ways we would understand. The only thing that was frustrating,...
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Reply from Joel Kemp
September 17th, 2026 07:00 PM
Thank you for sharing your experience, Mikayla. I'm pleased to hear that the team helped make the process smooth and easy for you. I apologize for the frustration with the document signing delay. Please reach out to me directly if you have...
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Joel fixed what Vic Millington and his team royally screwed up, and S1L otherwise did not address. I had 2 separate contacts handling my case at S1L leave in the course of the week leading up to my closing, and no communication of these events...
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Reply from Joel Kemp
September 17th, 2026 07:00 PM
Joseph, I appreciate your kind words about my efforts during what sounds like a challenging experience. I'm sorry to hear about the difficulties you faced with the overall process at Synergy One Lending. Your feedback is important, and I will...
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Monica was on top of everything from start to finish. Monica was very good at her job AAA +++vary good persanality could not have asked for more Thank You Monica
Reply from Joel Kemp
September 17th, 2026 07:00 PM
I'm grateful to hear about your positive experience with Monica, Joseph. It's great to know she provided excellent service from start to finish. If there's anything more I can do for you, please let me know.
Thanks for your help and clear communication throughout.
Reply from Joel Kemp
September 17th, 2026 07:00 PM
Your feedback means a lot to me, Karlie. I'm glad to have been able to assist you with clear communication. If you have any further questions or need assistance in the future, feel free to reach out.
Effective communication is crucial for delivering exceptional customer service. It fosters trust and loyalty, enhances customer satisfaction, and encourages repeat business.Joel demonstrated these qualities:- He responded promptly, even if...
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Reply from Joel Kemp
September 17th, 2026 07:00 PM
I'm pleased to know that my communication style resonated with you, Peggy. Keeping clients informed and fulfilling commitments is a priority for me, as it helps in building trust and ensuring a positive experience. If there's anything more...
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The experience of buying a home was made easy with how little work was done by me and how much work was done by your team behind the scenes.
Reply from Joel Kemp
September 17th, 2026 07:00 PM
I'm pleased to hear that the process felt easy for you, Jaycob. It's important to me that my clients have a smooth experience, and I'm glad the team and I could take care of the details for you. If there's anything else you need in the future,...
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The entire process was smooth and easy!
Reply from Joel Kemp
September 17th, 2026 07:00 PM
I appreciate your feedback, Briana. It's great to know that the process went smoothly and was easy for you. If there's anything else I can do for you, please let me know.
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About
Hello, my name is Joel Kemp. I’ve been in the mortgage business for over 20 years and truly enjoy what I do.
I’m married with two boys that keep me very busy. When I’m not at work, I enjoy spending time with my family, usually hiking, biking or spending time at the beach.
I’m currently licensed to do business in 42 states. I handle all type of financing from conforming and government, to non-prime and alternate document loans and even reverse mortgages. Please let me know how I can help.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conforming Fixed & Adjustable Rate
FHA, VA & USDA
Non-QM, Jumbo & Super Jumbo
Down Payment Assistance
Digital HELOC*
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Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS # 209083