Joanna Ward
Sr. Loan Consultant
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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Joanna was patient and willing to make sure documentation was explained and well executed. All the while upbeat and engaging.
The process was easy to use.
This is the 2nd refinance loan and 2nd time Joanna has been a complete rockstar! Thanks for your hard work!
Wonderful customer service, fast communication!
Joanna started the process with me and things seemed to be going well. Then I got handed off to Jose, the underwriter and it seemed to get bogged down. I sent him the same items multiple times and I had to do a conference call to verify my...
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Joanna was patient and responsive to all my questions. She has prepared me well re: to what documents I need and what the process would look like. She made the stressful process so much more bearable! I can't thank her enough!
Joanna was knowledgeable, straightforward and fast. Her service was the best I have received from anyone in several years. She was definitely a 5 star person in every way.
Very professional, honest and helpful.
This was my first time going through the refinance process and Joanna made the process very easy and settling for me. She answered all of my questions thoroughly and updated me every step of the way. I will definitely be referring her to anyone...
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
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Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing