Joanna Ward
Sr. Loan Consultant
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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Joanna and Dominick were professional and helpful at every step in the process. Their communication with me was first rate. Things took a while, but I don't think it was their fault. I feel like they got me everything I was looking to get in...
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Reply from Joanna Ward
February 23rd, 2026 04:58 PM
I'm pleased to hear that both Dominick and I were able to assist you effectively throughout the mortgage process, Joseph. Your acknowledgment of our communication means a lot. Although the process took some time, I'm glad we were able to meet...
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Everything was explained to meet my needs. The process was very streamlined.
Reply from Joanna Ward
February 17th, 2026 05:26 PM
It's reassuring to know that the explanations and streamlined process resonated with your needs, Paul. If there's anything more I can assist you with, please don't hesitate to get in touch.
weeks to close it. Joanne Ward did a great job for us. It was everything passed her that was not very efficient.
Reply from Joanna Ward
January 26th, 2026 09:35 PM
Curtis, thank you for taking the time to share your feedback. I'm pleased that you had a positive experience overall. If there's anything specific you'd like to discuss or if you need any further assistance, please don't hesitate to reach out...
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Super easy
Reply from Joanna Ward
January 20th, 2026 02:04 PM
I'm glad to hear you found the process straightforward, Shawn. If you have any further questions or need assistance in the future, feel free to reach out to me.
Joanna Ward made it GREAT
Reply from Joanna Ward
December 5th, 2025 04:49 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
Joann kept me informed on the loan and was available for all my questions and if she didnt didn't answer at that moment she would csll call before end of day.
Reply from Joanna Ward
November 21st, 2025 06:50 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
The process was well explained and went smoothly to fit our schedule.
Reply from Joanna Ward
November 20th, 2025 09:34 PM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
It was painless and a overall great experience. Everything went as Joanna said.
Reply from Joanna Ward
November 11th, 2025 03:56 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
Friendly, concerned, dilligent ,professional, honest,great!
Reply from Joanna Ward
November 10th, 2025 04:06 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
Very friendly
Reply from Joanna Ward
October 30th, 2025 05:27 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
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Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing